Discover what our customers have to say about their experience with us. From insightful feedback to honest opinions, this page is a testament to our commitment to providing exceptional customer service.
What People Are Saying About Mr. Appliance of Dalton
Real Stories, Real Results
- Karen Collinsvia Google
- Ho Hovia Google
“Suggestion. Have technician call before they arrive. Colby did a fine job. He pulled up before 8 AM, no phone call. We were thankful our AM request wasn’t an 11:30 AM. We were up and mostly ready, but still in our sleepwear awaiting a call…we never got. One of your competitors had a shot and totally blew it. Take advantage of their missed opportunity and claim the lead dog spot. Howard”
- DENNISE JEFFRIESvia Google
“The technician diagnosed the problem quickly and accurately. The part arrived within two days and he was back out here and got the washing machine running. I really appreciated his service and how nice he was.”
Owner Response:
“We're happy to hear that, Denise! We strive to provide fast, efficient services, and we're glad that our Service Professional could diagnose and fix your washing machine promptly. Thank you for sharing your feedback! Mr. Appliance Over the Mountain”
- Garsuta Family Vlogvia Google
“I highly recommend the technician. He's very professional and offers helpful advice and options. The service is 💯 excellent.”
Owner Response:
“We appreciate your thoughtful recommendation! Our service professionals are committed to providing transparent and reliable appliance repair, and we'll be sure to celebrate your feedback with the team. Thank you! Mr. Appliance Over the Mountain”
- Billvia Google
“Cody was very down to earth and a pleasure to work with. He explained the issue and resolved the problem quickly and answered all my questions for the dishwasher.”
Owner Response:
“It's great that Cody made sure to clearly explain the issue with your dishwasher to you, Bill, and then expertly made the repair. We'll let him know you appreciate his expertise and help! Thanks so much for giving us a call. Mr. Appliance Over the Mountain ”
- TERESA Mvia Google
Owner Response:
“Thank you, Teresa! We're always here to help you whip those appliances back into shape! Mr. Appliance Over the Mountain”
- BDM AL Merchvia Google
Owner Response:
“Thank you for sharing your satisfaction with our appliance repair services! Mr. Appliance Over the Mountain”
- Donald Blandvia Google
“Very specific time commitment. Great work and accurate information on cost of service. Much appreciated for repair decisions.”
Owner Response:
“Thank you for your review, Donald! It's our pleasure to provide transparent and efficient service, and we appreciate the opportunity to assist you with your appliance repair! Mr. Appliance Over the Mountain”
- HELEN HOLTvia Google
Owner Response:
“We appreciate your excellent rating of our appliance repair service, Helen. Thank you for sharing your endorsement! Mr. Appliance Over the Mountain”
- Rodney Sullivanvia Google
“Great prompt, knowledgeable, and competent service.”
Owner Response:
“Thanks, Rodney! We're glad we could whip your appliance back into shape. We hope to help you again should the need arise. Mr. Appliance Over the Mountain”
- Kelsey Howellvia Google
“Everything was great overall. Mr. Appliance came out and diagnosed my Midea washer on 4/14 and it was serviced and repaired on 4/23. I did have some trouble getting the tracking number or the status of the part but they worked with me and were very helpful. I would definitely recommend.”
Owner Response:
“Thank you for sharing your excellent recommendation, Kelsey! We're delighted we could quickly diagnose and repair your washer, and we're glad we could help you work through the snags in communication. We're always here if you need us again in the future! Mr. Appliance Over the Mountain”
- TIM HOLDEFERvia Google
Owner Response:
“We're grateful for your five-star endorsement, Tim! Thanks so much for choosing Mr. Appliance. Mr. Appliance Over the Mountain”
- Jeff Grayvia Google
“Great service. On time and quick to complete work.”
Owner Response:
“Jeff, thank you for your feedback! We're glad we could quickly whip your appliance into shape and keep your home running. Mr. Appliance Over the Mountain”
- BARRY HARBORvia Google
Owner Response:
“We appreciate your perfect rating of our appliance repair services, Barry. Thank you! Mr. Appliance Over the Mountain”
- Walker Sorrellvia Google
Owner Response:
“Thanks so much for your five-star rating, Walker! We're glad we could help. Mr. Appliance Over the Mountain”
- SUZANNE GRAHAMvia Google
“Very nice, quick & efficient”
Owner Response:
“Susan, we’re glad to hear your appliance repair service was handled quickly and with care. Thanks for taking a moment to share your experience! Mr. Appliance Over the Mountain”
- Jeremy Barbervia Google
“Very professional, quickly diagnosed the problem and resolved onsite.”
Owner Response:
“Jeremy, we’re glad we could get your appliance diagnosed and repaired on the spot. Providing quick, professional appliance repair service is always our goal. Thanks for choosing Mr. Appliance Over The Mountain! Mr. Appliance Over the Mountain”
- RICK SUTHERLANDvia Google
“Marcus was on time did a great job investigating the problem and finding the leak. He was professional and did the repair in a timely manner.”
Owner Response:
“We're glad to hear Marcus got to the bottom of the issue and handled the repair with care, Rick. Timely, professional service is what we’re all about. We appreciate you sharing your experience with Mr. Appliance! Thank you! Mr. Appliance Over the Mountain”
- JACQUELINE FINKvia Google
“Justin was on time, friendly, but professional. He identified the issue immediately. He had to order the part and it came in broken. However, he went above and beyond to get one here in town. He had the part in place and oven working in a few minutes. Excellent customer service.”
Owner Response:
“Jacquline, thank you so much for your patience while Justin worked hard to get the necessary, and unbroken, part to repair your oven! We're so glad he made sure to provide incredible service to get the right part to you so your home can function smoothly again. We'll be sure to pass your appreciation along! Mr. Appliance Over the Mountain”
- Jennifer Mancervia Google
“Prompt, fast, quick resolution and fair. Appreciate so much for the help this week.”
Owner Response:
“We're so glad we could whip your appliance back into shape quickly for you! Thank you for giving us a call, and we hope to help you again. Mr. Appliance Over the Mountain”
- Charlotte Starkvia Google
Owner Response:
“Thank you for your review, Charlotte! We're always here to help you whip those appliances back into shape! Mr. Appliance Over the Mountain”
- LAURIE ROBERTSvia Google
“The repairman was very fast and efficient.”
Owner Response:
“Thanks, Laurie. It's terrific that our appliance repair team earned your excellent rating! Mr. Appliance Over the Mountain”
- Lehman and Pamela Brownvia Google
“We welcomed Larry, the Mr. Appliance service technician, into our home. Larry was friendly and professional as he went immediately to the task of diagnosis and explanation of the problem, the part needed for our Whirlpool Electric Range, and the time period for completing the installation. The part was avaliable locally and the install occurred the day after diagnosis. We were satisfied with the total cost, the amount required up front, and Larry's job performance. He defined the warranty and ensured follow-up if needed.”
Owner Response:
“Thank you for your review, Lehman! We know how much you rely on your appliances to keep your home running smoothly, and we're delighted that Larry's expert assistance was valuable in repairing your electric range. It's our pleasure to provide upfront and transparent pricing, and we're at your service if you need us again in the future! Mr. Appliance Over the Mountain”
- J Wvia Google
“Except the phone bank!! They do not speak English!!! I love y’all but this unacceptable to me…”
- LEAH SHERMANvia Google
“Very professional. Excellent customer service!”
Owner Response:
“Thank you for your review, Leah! We are committed to helping you keep your home running smoothly, and we're glad you appreciated our appliance services! Mr. Appliance Over the Mountain”
- Gwen Ricevia Google
“He came the next day.”
Owner Response:
“Thank you for your review, Gwen! We know how much you rely on your appliances every day to keep your home running smoothly, and we're glad we could quickly get out to assist you! Mr. Appliance Over the Mountain”
- Josh Meeksvia Google
“Awesome experience, easy to schedule, professional technician, great communication and the problem was fixed immediately, well done!!!”
Owner Response:
“Joshua, thank you! We're glad we could provide a seamless experience with clear communication and that our service professional did a great job repairing your appliance. We appreciate your feedback and hope to help you again! Mr. Appliance Over the Mountain”
- CLINT DILLARDvia Google
Owner Response:
“Thank you for your excellent rating, Clint! We're glad we could help. Mr. Appliance Over the Mountain”
- DONALD SCOTTvia Google
Owner Response:
“Donald, thanks for taking the time to rate us five stars! Mr. Appliance Over the Mountain”
- KATHY EMISONvia Google
“I called for an appointment on Sunday and a technician came Monday afternoon. He ordered a part and installed it Tuesday. Could not have been any faster! And, he was very nice.”
Owner Response:
“Thank you for sharing your review! We're glad we could quickly diagnose your issue and replace the faulty part. If you need us to whip those appliances back into shape in the future, please don't hesitate to reach out! Mr. Appliance Over the Mountain”
Owner Response:
“Thank you, Karen! We're always here with appliance services you can count on! Mr. Appliance Over the Mountain”