Discover what our customers have to say about their experience with us. From insightful feedback to honest opinions, this page is a testament to our commitment to providing exceptional customer service.
What People Are Saying About Mr. Appliance of Central Charlotte
Real Stories, Real Results
- Aldrene M.via Facebook
- Andrew L.via Google
“Thanks, Gabriel for a great job”
- Samantha S.via Google
“Prompt reply and very professional. Offered extended knowledge to further assist me in the future and educated me while he was repairing. Fair price and quality work.”
- Jim K.via Google
“quick efficient and k new what they were doing cleaned up afterwards!”
- Dorothy L.via Google
- Rebecca C.via Google
- Gaile D.via Google
“Excellent service. I received an appointment quickly. My refrigerator is working and I am very pleased two days after I called. I love my Neighborly Teams. They deliver professional and great service.”
- Courtney F.via Google
“Our dryer wouldn’t heat after several attempts at fixing it ourselves. With three little athletes in white baseball pants, we needed a solution fast! They had to come out twice to fix what we thought was a problem with the dryer, but turned out to be something totally outside their scope, and they still fixed it. They were courteous, prompt, respectful, and went above and beyond the call of duty. They’ve earned a customer for life!! So so so so thankful!!”
- Kent M.via Google
“Mr. Appliance answered and responded quickly. The service tech (Jamar) did an oustanding job for me on our dryer He quickly recognized the issue and fixed it in in no time. Very professional at every step of the process. I will highly recommend you all to anyone. Kenneth”
Owner Response:
“Thanks so much for your kind words Kenneth! Although Bud is actually the owner of Mr Appliance of Central Charlotte & Rock Hill, all of our technicians are friendly, trained professionals that strive to treat our customers like family.”
- Carrie R.via Google
- Wanda R.via Google
“Wonderful experience Would recommend Mr Appliance to anyone. My washer is running great now! Thank you so much!”
- Janice V.via Google
“Jamar and Gabriel were very helpful and professional. I felt that I got more than full value for the fee I was charged.”
- Stephanie G.via Google
“My washer would not spin, called up Duke Energy's home warranty plan and they assigned Mr.Appliance.The technician Jamar was very prompt, courteous and knowledgeable. I will use this company again.”
- Dale B.via Google
- William B.via Google
“Knowledgeable, courteous, efficient. We are totally satisfied with the work.”
- Caroline V.via Google
“Jamar was awesome. He was really nice and found the problem really quickly. He took the time to explain what the issue was and even stayed to make sure it was really working. Thanks again, Jamar!”
- Holden D.via Google
- Kevin O.via Google
“They were easy to work with. Jamar was able to diagnose and repair the issue right away.”
- Hannah C.via Google
- David W.via Google
“Great service and information.”
- Amy S.via Google
“Fast, courteous, did what they said they would do. Highly recommend. Thank you so much.”
- Dillion D.via Google
“Jamar was incredibly helpful and efficient in helping us fix our stove.”
- Keith B.via Google
“Jamar was wonderful. He was knowledgeable and polite and on time. The whole experience from Making the appointment until our refrigerator was repaired was outstanding. I highly recommend.”
- Tony J.via Google
“At the start, Stephanie was amazing. Then came Brad who was also amazing. I highly recommend. Mr. Appliance. They came to assess the situation quickly and came back to fix the issue, after ordering a part, the same were. 4 days apart. We will use Mr. Appliance again and again if the need arises.”
- shonda1324via Google
“Great work 👍🏾👍🏾 if needed in future definitely will call thanks I'm a forever client”
- Andy G.via Google
“Amazing help! Thorough and always made sure I was content and happy with the result”
- Elizabeth M.via Google
“Excellent service! Friendly, knowledgeable and efficient!”
- Bradley S.via Google
“Jamar is a great guy! Very polite and knows his stuff. Thank you!”
- Thomas R.via Google
“Tech was very nice and efficient. Everything went as told it would.”
- Cedric D.via Google
“I had work done my washer on May 27, 2025 and it was repaired Asap by Jamar my technician. He had to order a part the arrived at Mt home within two and he was able to come back out to finish the job the next week. I have used Mr. Appliance (2025 & 2021 Both visits has been Nice, professional and knowledgeable. Also the Stephanie the phone assoc was very Nice and understood my needs and setup an appointment for me ASAP..I trust Mr. Appliance to do the Job Right All the time”