Discover what our customers have to say about their experience with us. From insightful feedback to honest opinions, this page is a testament to our commitment to providing exceptional customer service.
What People Are Saying About Mr. Appliance of Appleton
Real Stories, Real Results
- STEVE B.via Google
- Chris K.via Google
“Matt was amazing, very professional!”
Owner Response:
“Hi Chris, we're pleased that your experience with us was a good one! Thank you for entrusting us with the care of your home and taking a moment to leave this review to share with others. Your review is much appreciated, and we hope you won’t hesitate to let us know how we can serve you in the future.”
- Jay L.via Google
Owner Response:
“Hi Jay, thanks for taking a few minutes to provide us with your feedback! The Mr. Appliance team appreciates your business and looks forward to tackling your next project. Thanks again!”
- Nicky D.via Google
Owner Response:
“Hi Nicky, thank you for leaving this review for our team. We’re grateful for your support, and we’re glad to see that you were satisfied with our services. Thanks again for choosing Mr. Appliance, and have a great day!”
- Donna K.via Google
“On time Matt was a real professional”
Owner Response:
“Hi Donna, thank you so very much for taking the time out of your busy schedule to let others know about your experience. We are so grateful to have had the opportunity to help you with your project. Thank you for choosing Mr. Appliance!”
- Patricia W.via Google
Owner Response:
“Hi Patricia, thank you for sharing your experience with Mr. Appliance. We're glad to hear you enjoyed our services. Thanks again for choosing us as your local appliance repair service and have yourself a fantastic day!”
- Lisa N.via Google
“Extremely knowledgeable and professional I will be using them for all my appliance repairs”
Owner Response:
“Hi Lisa, thanks for your review and for choosing Mr. Appliance! We are so grateful that you gave us a chance.”
- Tosha M.via Google
“Thank you! Chris Peek was honest, kind and responsive!! Easy scheduling! Definitely recommend!!”
Owner Response:
“Hi Tosha, thank you for leaving us this review. We're thrilled that you enjoyed your experience. Customer experience and satisfaction is our priority, and your review reaffirms the hard work we put in every day. We appreciate your kind words. Thank you again for choosing Mr. Appliance.”
- G S.via Google
“Fast service and turn around once parts were ordered. Reasonable prices. Friendly and knowledgeable technician. I would highly recommend them for your appliance issue. We had a Maytag washer serviced.”
Owner Response:
“Hi G, thank you for taking the time to leave a review. We’re glad to see that you were satisfied with the work done by our team, and we appreciate your support. Thanks again for choosing Mr. Appliance and have a great day!”
- Marc A.via Google
“I had a great experience with Mr. Appliance thanks to Mike Lovvo! He was punctual, professional, and incredibly thorough in identifying the issue with my appliance. His expertise and attention to detail made the whole process smooth and stress-free. Highly recommend Mike and Mr. Appliance for their top-notch service!”
Owner Response:
“Thanks Tammy! We greatly appreciate your business and the kind review. I am very happy we were able to take care of your repairs and exceed your expectations. We will pass this along to Mike.”
- Allison M.via Google
“All around great service. Highly recommend!”
Owner Response:
“Thank you very much! We greatly appreciate you. ”
- Susan T.via Google
“Mathew was awesome.!”
Owner Response:
“Thanks Sue! Matt is amazing. We really appreciate you trusting us with your appliance repair needs. ”
- Eleanore S.via Google
“Chris knew exactly how to fix the water squirting out of my LG refrigerator issue.”
Owner Response:
“Chris is a great technician and works very hard. Thank you so much for trusting us with your LG fridge repair!”
- Michael C.via Google
“Excellent service and reasonable cost.”
Owner Response:
“Thank you so much and thank you for continuing to trust us for your appliance repair needs. ”
- Taylor P.via Google
“Very pleased with their service! Their technician Matt came out and cleaned/serviced my washing machine and dryer. He was super knowledgeable and informative, and very friendly! He filled me in on optional replacements for my washing machine and dryer now or in the future, but did not pressure me! He had great customer service and was very quick as well!”
Owner Response:
“Thanks Taylor! Matt is an asset to our team. We appreciate you trusting us with your appliance repair needs. ”
- Emily C.via Google
“Filled out an appointment request on their website, they called me right away and had someone here the very next day! The repair guy was friendly and professional fixed my washer right away and it was less money than I expected. Very happy with this business and their employees. Oh and the woman who called, Kim, was super sweet and funny.”
Owner Response:
“Thanks Emily! We really appreciate you and are so happy we could exceed your expectations. We will pass this along to Kim as well!”
- Doris L.via Google
“Very professional, fixed the oven. They ordered the parts needed and within a week we’re back and fixed the problem.”
Owner Response:
“Thanks for trusting us with your oven repairs! We appreciate your business. ”
- Ronny A.via Google
“Did a great job, came exactly when they said and had great communication”
Owner Response:
“Thanks so much Ronny!”
- Teresa C.via Google
“Friendly, efficient service. The technician presented possible solutions and fixed the problem!”
Owner Response:
“Teresa thank you for taking the time to let us know how we are doing! We appreciate you. ”
- Kathleen B.via Google
“Excellent service! Matt was personable and knowledgeable and fixed our fridge quickly! Would definitely use these folks again!”
Owner Response:
“Thank you Kathleen. We will let Matt know. We hope you don’t need us anytime soon but when you do we are here! Thank you for your business. ”
- debi A.via Google
“Our repair man was Mike lovvo he went above and beyond for us I definitely would suggest using this business very professional . We thought reasonable priced. And there very punctual, so glad we found this company .”
Owner Response:
“Debi thank you so much for letting us know. I will pass this along to Mike. We really appreciate you and look forward to serving you again with your appliance repair needs. ”
- Courtney S.via Google
“Professional and got the job done. Thanks!”
Owner Response:
“Thank you!”
- Louis J.via Google
“Returned from previous visit with part to fix washer. He was and knowledgeable job was completed in a timely manner. Only one we could get to come to bumpus mills.”
Owner Response:
“Thank you Louis! We really appreciate your business. ”
- Jan L.via Google
Owner Response:
“Thanks Jan!”
- Lucas S.via Google
“Mr Appliance and employees are professional, courteous and have continued to provide me and my family with top notch service. We use them exclusively for our appliance repair needs.”
- Amy D.via Google
“GREAT service!! Matt from Mr. Appliance was kind, professional, knowledgeable, timely, and efficient. My ice maker was fixed in no time! I really like that this company sends text updates about when the service person will arrive AND they send a photo of the repair person, so you know exactly who to expect and when. I felt really safe and secure, and confident about the pricing. Genuinely great service. I now have ice!”
- Wesley G.via Google
“I have a True two door commercial fridge that wasn’t working. The office staff is knowledgeable and very helpful. I felt like I was talking to a family member when on the phone with Kim. The service team did their research, had their parts when they showed up, and got the job done. I am a happy customer!”
Owner Response:
“Thank you so much for trusting our team here at Mr Appliance with you True Commercial fridge repair! It was pleasure to serve you. We really appreciate you taking the time to let us know. Thank you for the kind words. -Nathan Burkholder ”
- Cherylvia Google
“Awesome customer service and Michael the service tech was great!! I will use in the future.”
- Angie F.via Google
“Matt and Chris were great, came in checked the issue and took care of it quickly.”
- Jfrankmcvia Google
“Excellent service, on time and efficient. Thanks”
“Very professional and knowledgeable. Fixed our dishwasher very timely. Will call them again in the future.”
Owner Response:
“Hi Steve, thank you for taking the time to leave a review. It’s wonderful to see that you were happy with our work, and we’re grateful for the opportunity to meet your needs. We look forward to helping you again!”