Discover what our customers have to say about their experience with us. From insightful feedback to honest opinions, this page is a testament to our commitment to providing exceptional customer service.
What People Are Saying About Mr. Appliance of Altadena
Real Stories, Real Results
- Meredith Andersonvia Google
- Helene Kennanvia Google
“Excellent service. Nelson is great.”
- Anthony Wongvia Google
- Mani Chandyvia Google
- Meredith Coulibalyvia Google
“Nelson was very nice, honest, and efficient. He fixed our problem and removed the cost of parts he didn’t use. Highly recommend!”
- Lisa Sommersvia Google
“Wonderful service. Our issue was complex and Nelson worked until he had resolved the issue.”
- Jipan Xievia Google
“Nelson is a great person. Very honest, responsive and helpful! The first time he came to our house, we had an installation issue. He didn’t charge us because he did not handle that and helped us fine the installers to re-install our Thermador unit. This is an honest, responsible and dependable local business. We should all support it!”
- Chad Nortonvia Google
“Nelson was great! Arrived early within the designated time window, was polite and friendly, and diagnosed and fixed the draining problem it our LG pedestal washer without needing to order new parts.”
- Bree Scottvia Google
“Cesar installed our new dishwasher today. He did a fine job. Took away the old one as well.”
- Luis Fernando Navarrovia Google
“Excellent service and very fair pricing, great attitude to walk me through what happened and the repair that was needed. Highly recommend!”
- Joann Burciagavia Google
“We were pleased with the serviceman’s professionalism. He explained everything patiently & pleasantly. Great communication with the office, appointment confirmation & text communication on appointment day.”
- Jackie Beatvia Google
“Quick & efficient! Friendly & knowledgeable! Thank you!”
- Karen Linguavia Google
“Nelson was very helpful and knowledgeable”
- R T Healyvia Google
- Tom Mahrervia Google
“Quick and effective service with an experienced technician”
- Lindsey Uglandvia Google
- BioBox Labsvia Google
“I was very impressed with the professional service.”
- Joyce Beevia Google
- Bonnie Matthewsvia Google
“You can tell that Nelson has had years of experience. He was amazing at solving a problem with the fridge and he was diligent about fixing it and it was beyond reasonable pricing.”
- Sheryl Madonnavia Google
“My oven went out on New Year's Day. I contacted Mr. Appliance by email early on the 2nd to schedule an appointment. I received a call back as soon as they opened and they were able to repair, the oven that same day. Nelson was extremely considerate of my house and communicated clearly about the replacement part and repair. Lovely people to work with! I will be using this company in the future for all my appliances.”
- Sheila Crabtreevia Google
- Andres Floresvia Google
- Emily Day Wenzlauvia Google
“We had had two technicians from other companies out previously to help with our dishwasher issue before contacting Mr. Appliance. The person who answered the phone was extremely knowledgeable, efficient, and professional. She scheduled us for service later that afternoon. We received a text when our service professional was thirty minutes away. Nelson was super helpful, knowledgeable, and fixed our problem within minutes. We will definitely use Mr. Appliance for future issues.”
- Patty Mathewvia Google
“Great service by Nelson. Honest and takes time to explain. On time with appointments and communication.”
- Tony Peronevia Google
“Great service! Arrived on time and fixed the problem...what else can you ask for?!!”
- Rose Mary Fvia Google
- Phillip Cabassovia Google
“Prompt, professional, friendly. Fair price”
- Chris Clementsvia Google
- Mindy Elliottvia Google
“Super responsive, polite and communicative!”
- Jere Mendelsohnvia Google
“Nelson at Mr. Appliance is friendly, reliable, and knowledgeable. He has diagnosed and repaired our now decade-old appliances, a couple of which developed some obscure issues that were solved thanks to Nelson's expertise. Excellent all the way around and highly recommended without reservation!”
“My Serviceman Nelson was friendly, efficient, and a good communicator. Plus, nothing to clean up afterwards!”