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What People Are Saying About Mr. Appliance of Altadena

Real Stories, Real Results

Discover what our customers have to say about their experience with us. From insightful feedback to honest opinions, this page is a testament to our commitment to providing exceptional customer service.

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4.9/5

282 Ratings

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    Meredith Anderson
    via Google

    “My Serviceman Nelson was friendly, efficient, and a good communicator. Plus, nothing to clean up afterwards!”

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    Helene Kennan
    via Google

    “Excellent service. Nelson is great.”

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    Anthony Wong
    via Google
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    Mani Chandy
    via Google
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    Meredith Coulibaly
    via Google

    “Nelson was very nice, honest, and efficient. He fixed our problem and removed the cost of parts he didn’t use. Highly recommend!”

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    Lisa Sommers
    via Google

    “Wonderful service. Our issue was complex and Nelson worked until he had resolved the issue.”

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    Jipan Xie
    via Google

    “Nelson is a great person. Very honest, responsive and helpful! The first time he came to our house, we had an installation issue. He didn’t charge us because he did not handle that and helped us fine the installers to re-install our Thermador unit. This is an honest, responsible and dependable local business. We should all support it!”

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    Chad Norton
    via Google

    “Nelson was great! Arrived early within the designated time window, was polite and friendly, and diagnosed and fixed the draining problem it our LG pedestal washer without needing to order new parts.”

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    Bree Scott
    via Google

    “Cesar installed our new dishwasher today. He did a fine job. Took away the old one as well.”

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    Luis Fernando Navarro
    via Google

    “Excellent service and very fair pricing, great attitude to walk me through what happened and the repair that was needed. Highly recommend!”

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    Joann Burciaga
    via Google

    “We were pleased with the serviceman’s professionalism. He explained everything patiently & pleasantly. Great communication with the office, appointment confirmation & text communication on appointment day.”

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    Jackie Beat
    via Google

    “Quick & efficient! Friendly & knowledgeable! Thank you!”

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    Karen Lingua
    via Google

    “Nelson was very helpful and knowledgeable”

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    R T Healy
    via Google
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    Tom Mahrer
    via Google

    “Quick and effective service with an experienced technician”

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    Lindsey Ugland
    via Google
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    BioBox Labs
    via Google

    “I was very impressed with the professional service.”

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    Joyce Bee
    via Google
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    Bonnie Matthews
    via Google

    “You can tell that Nelson has had years of experience. He was amazing at solving a problem with the fridge and he was diligent about fixing it and it was beyond reasonable pricing.”

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    Sheryl Madonna
    via Google

    “My oven went out on New Year's Day. I contacted Mr. Appliance by email early on the 2nd to schedule an appointment. I received a call back as soon as they opened and they were able to repair, the oven that same day. Nelson was extremely considerate of my house and communicated clearly about the replacement part and repair. Lovely people to work with! I will be using this company in the future for all my appliances.”

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    Sheila Crabtree
    via Google
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    Andres Flores
    via Google
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    Emily Day Wenzlau
    via Google

    “We had had two technicians from other companies out previously to help with our dishwasher issue before contacting Mr. Appliance. The person who answered the phone was extremely knowledgeable, efficient, and professional. She scheduled us for service later that afternoon. We received a text when our service professional was thirty minutes away. Nelson was super helpful, knowledgeable, and fixed our problem within minutes. We will definitely use Mr. Appliance for future issues.”

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    Patty Mathew
    via Google

    “Great service by Nelson. Honest and takes time to explain. On time with appointments and communication.”

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    Tony Perone
    via Google

    “Great service! Arrived on time and fixed the problem...what else can you ask for?!!”

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    Rose Mary F
    via Google
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    Phillip Cabasso
    via Google

    “Prompt, professional, friendly. Fair price”

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    Chris Clements
    via Google
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    Mindy Elliott
    via Google

    “Super responsive, polite and communicative!”

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    Jere Mendelsohn
    via Google

    “Nelson at Mr. Appliance is friendly, reliable, and knowledgeable. He has diagnosed and repaired our now decade-old appliances, a couple of which developed some obscure issues that were solved thanks to Nelson's expertise. Excellent all the way around and highly recommended without reservation!”

Service You Can Trust!

Let us know how we can help you today.

  • To start, we work the hours best for you. That means we can schedule morning or afternoon appointments if they are more convenient. We also make the effort to keep replacement parts in stock, as we know having them on hand allows us to make home appliance repairs and commercial appliance repairs that are quicker and ultimately more expedient.

  • When we arrive promptly for your scheduled appointment, we'll take the time to thoroughly assess the condition of your appliance and diagnose the issue that is giving you trouble. We'll then clearly explain our recommendations for the best course of action to get it repaired and offer an upfront quote for the work that needs to be done.

  • We guarantee all of our repair parts and service for one year according to our Neighborly Done Right Promise®. Our dedicated team of appliance repair technicians is backed by a solid reputation. Check out our customer reviews to see why customers love our appliance repair services!