Discover what our customers have to say about their experience with us. From insightful feedback to honest opinions, this page is a testament to our commitment to providing exceptional customer service.
What People Are Saying About Mr. Appliance of The Tri-Cities
Real Stories, Real Results
- Donna LaRosavia Google
- LiB Shorevia Google
“When my 20 year old washer suddenly leaked, with a slight grinding noise, I thought about and explored getting a new one. As this was the first time this washer needed a repair, and read the older ones are repairable, I found a local repair service, Mr Appliance of Asheville and booked an appointment for the following week. Jamie, our technician was prompt, knowledgeable, and experienced repairing our washer on the spot- with top level service! Recommend Jamie and Mr. Appliance-honest, reasonable costs, friendly, with a one year warranty on the work. My kind of company.”
- DeAnna Ballvia Google
“I use Mr. Appliance for the business and they are always professional and do a good job. This why I opted to call them for our home washer. They were when they said they would be, made the repairs in a timely manner. Will definitely call them if needed again.”
- Dana Dubreuilvia Google
- Lana Allenvia Google
- Carolina Freightshakersvia Google
- Edward Couservia Google
“professional and knowledgeable technician!”
- Milan Gumbarevicvia Google
“Our service rep arrived on time & resolved the issue within minutes. He was courteous (put on booties) & well informed on all appliance brands & their typical issues. I would not hesitate to recommend Mr Appliance.”
- Debby Billingevia Google
- Cathy Fitgeraldvia Google
“The response was quick and capable. Jamie was very pleasant and did a great job on our refrigerator repair. Will call again if a repair is needed. Thank you.”
- Rosie Koolesvia Google
- Leonard Jacobsvia Google
“Great service and great technician. The communication and scheduling is straightforward. Highly recommended.”
- Nathan Mannvia Google
“Quick Service repair and great maintenance people!”
- Joanna Corradinivia Google
“The technician was prompt, put on slippers so he would not dirty my carpeting, but best of all was super knowledgeable on LG washer and fixed it. Best experience ever!”
- Shelton Steelevia Google
“Great service. On time and polite. Fixed our ten year old dishwasher.”
- Kerry Baldwinvia Google
“Love Mr. Appliance! Ken has been servicing my 20 plus year old refrigerator for over 5 years and she is still going strong! Very professional and super punctual. Highly highly recommended!”
- Pam Michaelvia Google
“The entire staff was both friendly and professional and kept us informed of the anticipated arrival time. The service technician was great to work with, explained what he found and the expected cost of repairs. Would definitely recommend this business !”
- Ava/Steve Burneyvia Google
“Jamie was great! Very professional, knowledgeable, and thorough. We wish we had known about Mr. Appliance sooner.”
- Stewart Autenvia Google
“Jamie was very professional, knowledgeable and courteous. Helped us greatly. Highly recommend.”
- Howard Heimvia Google
- Kevin Sweeneyvia Google
“Our freezer failed. Found Mr Appliance through GE. When called came within two hours, as scheduled, and diagnosed problem quickly. In 1 hour had replacement part on order. When part was in, came again as scheduled and did the repair. Very satisfied with service and professional manor. Would highly recommend.”
- Charlotte Kassabvia Google
“Thank you for making a same-day appointment for the repair of my refrigerator which had a clogged line. It was easy to make an appointment with your efficient scheduler. The repair man was able to squeeze my appointment a few hours later. He diagnosed my problem quickly and was professional.”
- William Maddoxvia Google
“great work!”
- Sandra Parhamvia Google
“Our technician was very polite 🤗🤗 he came in went to work and got the job done without any issues. Johnathan was very professional, he made sure he put covered his shoes before he came in our house which was very kind!!!”
- Emily Parkervia Google
“Arrive promptly to diagnose our refrigerator. The tech was very professional and informative.”
- markhop576via Google
“My Laundry dryer stopped producing heat. I did some online research and spoke with Mr Appliance. Everyone was very nice and quite cheerful. Jamie was the technician and came out the next morning as I requested. On time and very professional. Showed me the broken heating element, gave me a quote, had the part on hand. He used my shop vac to clean out all the lint and dryer was good as new all within an hour. THANKS Jamie!”
- Brian Sonoskusvia Google
- Kim Dillsvia Google
“Prompt,courteous and knowledgeable”
- Jan Nelsonvia Google
“Professional ,knowledgeable. The whole experience was excellent. I would highly recommend.”
- Doug Plemmonsvia Google
“Great job by Cameron . Very knowledgeable and professional. Highly recommended.”
“Cameron was very professional and knew exactly what the problem was. I did find it to be more expensive than what I was expecting.”