Skip to Main Content Skip to Footer Content

What People Are Saying About Mr. Appliance of The Tri-Cities

Real Stories, Real Results

Discover what our customers have to say about their experience with us. From insightful feedback to honest opinions, this page is a testament to our commitment to providing exceptional customer service.

Opaque blue quote marks.
4.8/5

3626 Ratings

|
  • profile photo
    Donna LaRosa
    via Google

    “Cameron was very professional and knew exactly what the problem was. I did find it to be more expensive than what I was expecting.”

  • profile photo
    LiB Shore
    via Google

    “When my 20 year old washer suddenly leaked, with a slight grinding noise, I thought about and explored getting a new one. As this was the first time this washer needed a repair, and read the older ones are repairable, I found a local repair service, Mr Appliance of Asheville and booked an appointment for the following week. Jamie, our technician was prompt, knowledgeable, and experienced repairing our washer on the spot- with top level service! Recommend Jamie and Mr. Appliance-honest, reasonable costs, friendly, with a one year warranty on the work. My kind of company.”

  • profile photo
    DeAnna Ball
    via Google

    “I use Mr. Appliance for the business and they are always professional and do a good job. This why I opted to call them for our home washer. They were when they said they would be, made the repairs in a timely manner. Will definitely call them if needed again.”

  • profile photo
    Dana Dubreuil
    via Google
  • profile photo
    Lana Allen
    via Google
  • profile photo
    Carolina Freightshakers
    via Google
  • profile photo
    Edward Couser
    via Google

    “professional and knowledgeable technician!”

  • profile photo
    Milan Gumbarevic
    via Google

    “Our service rep arrived on time & resolved the issue within minutes. He was courteous (put on booties) & well informed on all appliance brands & their typical issues. I would not hesitate to recommend Mr Appliance.”

  • profile photo
    Debby Billinge
    via Google
  • profile photo
    Cathy Fitgerald
    via Google

    “The response was quick and capable. Jamie was very pleasant and did a great job on our refrigerator repair. Will call again if a repair is needed. Thank you.”

  • profile photo
    Rosie Kooles
    via Google
  • profile photo
    Leonard Jacobs
    via Google

    “Great service and great technician. The communication and scheduling is straightforward. Highly recommended.”

  • profile photo
    Nathan Mann
    via Google

    “Quick Service repair and great maintenance people!”

  • profile photo
    Joanna Corradini
    via Google

    “The technician was prompt, put on slippers so he would not dirty my carpeting, but best of all was super knowledgeable on LG washer and fixed it. Best experience ever!”

  • profile photo
    Shelton Steele
    via Google

    “Great service. On time and polite. Fixed our ten year old dishwasher.”

  • profile photo
    Kerry Baldwin
    via Google

    “Love Mr. Appliance! Ken has been servicing my 20 plus year old refrigerator for over 5 years and she is still going strong! Very professional and super punctual. Highly highly recommended!”

  • profile photo
    Pam Michael
    via Google

    “The entire staff was both friendly and professional and kept us informed of the anticipated arrival time. The service technician was great to work with, explained what he found and the expected cost of repairs. Would definitely recommend this business !”

  • profile photo
    Ava/Steve Burney
    via Google

    “Jamie was great! Very professional, knowledgeable, and thorough. We wish we had known about Mr. Appliance sooner.”

  • profile photo
    Stewart Auten
    via Google

    “Jamie was very professional, knowledgeable and courteous. Helped us greatly. Highly recommend.”

  • profile photo
    Howard Heim
    via Google
  • profile photo
    Kevin Sweeney
    via Google

    “Our freezer failed. Found Mr Appliance through GE. When called came within two hours, as scheduled, and diagnosed problem quickly. In 1 hour had replacement part on order. When part was in, came again as scheduled and did the repair. Very satisfied with service and professional manor. Would highly recommend.”

  • profile photo
    Charlotte Kassab
    via Google

    “Thank you for making a same-day appointment for the repair of my refrigerator which had a clogged line. It was easy to make an appointment with your efficient scheduler. The repair man was able to squeeze my appointment a few hours later. He diagnosed my problem quickly and was professional.”

  • profile photo
    William Maddox
    via Google

    “great work!”

  • profile photo
    Sandra Parham
    via Google

    “Our technician was very polite 🤗🤗 he came in went to work and got the job done without any issues. Johnathan was very professional, he made sure he put covered his shoes before he came in our house which was very kind!!!”

  • profile photo
    Emily Parker
    via Google

    “Arrive promptly to diagnose our refrigerator. The tech was very professional and informative.”

  • profile photo
    markhop576
    via Google

    “My Laundry dryer stopped producing heat. I did some online research and spoke with Mr Appliance. Everyone was very nice and quite cheerful. Jamie was the technician and came out the next morning as I requested. On time and very professional. Showed me the broken heating element, gave me a quote, had the part on hand. He used my shop vac to clean out all the lint and dryer was good as new all within an hour. THANKS Jamie!”

  • profile photo
    Brian Sonoskus
    via Google
  • profile photo
    Kim Dills
    via Google

    “Prompt,courteous and knowledgeable”

  • profile photo
    Jan Nelson
    via Google

    “Professional ,knowledgeable. The whole experience was excellent. I would highly recommend.”

  • profile photo
    Doug Plemmons
    via Google

    “Great job by Cameron . Very knowledgeable and professional. Highly recommended.”

Service You Can Trust!

Let us know how we can help you today.

  • To start, we work the hours best for you. That means we can schedule morning or afternoon appointments if they are more convenient. We also make the effort to keep replacement parts in stock, as we know having them on hand allows us to make home appliance repairs and commercial appliance repairs that are quicker and ultimately more expedient.

  • When we arrive promptly for your scheduled appointment, we'll take the time to thoroughly assess the condition of your appliance and diagnose the issue that is giving you trouble. We'll then clearly explain our recommendations for the best course of action to get it repaired and offer an upfront quote for the work that needs to be done.

  • We guarantee all of our repair parts and service for one year according to our Neighborly Done Right Promise®. Our dedicated team of appliance repair technicians is backed by a solid reputation. Check out our customer reviews to see why customers love our appliance repair services!