Discover what our customers have to say about their experience with us. From insightful feedback to honest opinions, this page is a testament to our commitment to providing exceptional customer service.
What People Are Saying About Mr. Appliance of Surprise & Goodyear
Real Stories, Real Results
- Paul V.via Google
- Jason S.via Google
Owner Response:
“Hi Jason, thank you for taking the time to let others know about your experience with Mr. Appliance. We work hard to provide our customers with an exceptional customer experience, which includes showing up on time, performing high quality work that we stand behind and cleaning up when we are done. We look forward to helping you with again. Thank you for choosing us!”
- Patricia G.via Google
Owner Response:
“Hi Patricia, thank you for your review of Mr. Appliance. We're really glad that you had a positive experience with our team. Thanks again for choosing us as your local appliance repair service and for your review. Have a great day!”
- Thomas D.via Google
“Carlos was very knowledgeable, friendly and courteous and respectful of my property and would definitely use them again and have Carlos as my service person all in all a great experience”
Owner Response:
“Hi Thomas, thanks for taking a few minutes to provide us with your feedback! The Mr. Appliance team appreciates your business and looks forward to tackling your next project. Thanks again!”
- Bernard R.via Google
“Inquiring call was answered promptly and politely. After finalizing cost of repair, we agreed on appointment date and time. Appointment was followed up and technician arrived as scheduled. He was neatly dressed in a uniform and kept me informed as to the steps he was doing.Work area was kept clean as he replaced a faulty compressor. Am totally satisfied and now will continue to use Mr.Appliance when required.”
Owner Response:
“Hi Bernard, thank you so very much for taking the time out of your busy schedule to let others know about your experience. We are so grateful to have had the opportunity to help you with your project. Thank you for choosing Mr. Appliance!”
- ????????via Google
“I’m on a tricked budget. They don’t bullshit me. It really does make my life easier having a honest person help out”
Owner Response:
“Hi ᗪ乇丂匚ㄚ丨ㄒ乇, thanks for taking the time to leave us a review. We're glad you enjoyed your experience working with us. Thanks again for choosing Mr. Appliance as your local appliance repair company and have yourself an awesome day!”
- Ranae V.via Google
“On time for all three appointments, Bradley was very professional very knowledgeable and I was impressed with his completion of the repairs”
Owner Response:
“Thank you for your fantastic feedback! We're glad to hear that Bradley provided you with professional and knowledgeable service during your appointments. Your satisfaction with the repairs means a lot to us. We appreciate your support and look forward to serving you again in the future. Thank you for being a Mr Appliance Customer !”
- Cigie K.via Google
“Very efficient and knowledgeable. Great customer service.”
Owner Response:
“We are delighted that Carlos got your Whirlpool Washer back up and going. Providing great customer service is our top priority, and your satisfaction motivates us to keep improving. We look forward to serving you again! Thank you for being a Mr Appliance Customer !”
- Monika B.via Google
“The Technician was friendly an explained everything an did his work well”
Owner Response:
“Thank you for your positive feedback, Monica! We're glad to hear that our Bradley provided friendly service and thorough explanations on your LG refrigerator. It's great to know that you were satisfied with the work done. We appreciate your support and look forward to serving you again! Thank you for being a Mr Appliance Customer !”
- Pamela P.via Google
“Mathew was very knowledgeable and super quick with fixing my stove”
Owner Response:
“Thank you for your positive feedback! We're thrilled to hear that Mathew provided you with fast and knowledgeable service. Your satisfaction is our priority, and we appreciate your support. If you need any further assistance, feel free to reach out! Thank you for being a Mr Appliance Customer !”
- John S.via Google
“Mr. Appliance was very helpful in scheduling our service call at a convenient day for us and provided the name and a photo of the service person so we knew who was coming. Mathew arrived as scheduled and was very efficient and clearly knowledgeable about our fridge and what was needed. So we are back in service and very happy with the service we received.”
Owner Response:
“Thank you for your wonderful feedback, John! We’re delighted to hear that our scheduling process worked well for you and that Mathew provided efficiently. Your satisfaction is our priority, and it's great to know you’re back in service. We appreciate your kind words and look forward to assisting you again in the future! Thank you for being a Mr Appliance Customer !”
- Elva H.via Google
“Dishwasher issues had me so stressed! WHO DO I CALL? Great service! Technician Matthew very knowledgeable and efficient!”
Owner Response:
“Thank you for your wonderful feedback! We're thrilled to hear that Matthew was able to assist you with your dishwasher issues effectively. Our team strives to provide excellent service and it’s great to know we met your expectations. If you need any further assistance, feel free to reach out anytime! Thank you for being a Mr Appliance Customer !”
- Swan J.via Google
“Very prompt and great service”
Owner Response:
“Thank you for your positive feedback! We're thrilled to hear that you found our service prompt and great. We appreciate your support and look forward to serving you again. Thank you for being a Mr Appliance Customer !”
- Lizette I.via Google
“Matthew was very professional and came back to complete the repair in a timely matter.”
Owner Response:
“Thank you for your wonderful feedback! We're glad to hear that Matthew provided you with professional service and completed your repair promptly. Your satisfaction is our priority, and we appreciate you taking the time to share your experience. Thank you for being a Mr Appliance Customer !”
- Dana A.via Google
“Matthew was excellent. He made sure that every thing was right. Prompt.”
Owner Response:
“Thank you for your fantastic review! We're thrilled to hear that Matthew provided you with excellent service and ensured everything was just right. Your positive feedback motivates our team to continue delivering the best experience possible. We appreciate your support! Thank you for being a Mr Appliance Customer !”
- Therese D.via Google
Owner Response:
“Thank you for your wonderful five-star rating! We appreciate your support and look forward to serving you again. If you ever have feedback or suggestions, feel free to share. Thank you for being a Mr Appliance Customer !”
- Mike M.via Google
“Great service, the technician was knowledgeable and very friendly.”
Owner Response:
“Thank you for your wonderful feedback, Michael! We're thrilled to hear that you had a positive experience with our technician. Providing knowledgeable and friendly service is our top priority, and your kind words motivate our team. We look forward to serving you again in the future! Thank you for being a Mr Appliance Customer !”
- Alicia F.via Google
“Excellent customer service from start to finish, Thank You!”
Owner Response:
“We truly appreciate your kind words and are thrilled to hear about your excellent experience with our customer service. Thank you for taking the time to share your feedback! We look forward to serving you again in the future. Thank you for being a Mr Appliance Customer !”
- Nancy K.via Google
“Office Manager very friendly and efficient. Bradley let me know he was on his way. Very personable and capable. Very happy with my experience with the company. Kept my old washer working. Thank you”
Owner Response:
“Thank you for your fantastic review, Nancy! We're thrilled to hear that you had such a positive experience with our team, especially with Bradley. It's great to know he was able to assist you effectively and keep your washer running. We appreciate your feedback and look forward to serving you again in the future! Thank you for being a Mr Appliance Customer !”
- Ashley A.via Google
“We had a broken dishwasher the pump went out apparently. Not only was the office lady super sweet when we called in the tech was friendly, clean and quick! Ordered our part came back and installed it again super friendly! Very happy we have a working dishwasher again!!! Thank you guys so much!!!”
Owner Response:
“We are thrilled to hear that you had such a positive experience with our team! It's great to know that both our office staff and technician were able to assist you promptly and in a friendly manner. We truly appreciate your kind words and are delighted that your dishwasher is back up and running. Thank you for choosing us, and we look forward to serving you again in the future! Thank you for being a Mr Appliance Customer !”
- Bob N.via Google
“VERY PROMPT!!!/DIDN'T TRY SELLING US ON UNNECESSARY SERVICES ,THEY CAME DID THE JOB AND WENT. IMPRESSED!!!”
Owner Response:
“Thank you for your fantastic feedback, Bob! We're glad to hear that you appreciated our prompt service and our straightforward approach. Your satisfaction is important to us, and we aim to provide exactly what our customers need without any upselling. We look forward to serving you again in the future! Thank you for being a Mr Appliance Customer !”
- James K.via Google
Owner Response:
“Thank you for the 5-star rating, James! We're glad to know you were satisfied with our service. Your support means a lot to us! Thank you for being a Mr Appliance Customer !”
- Sean M.via Google
“My technician Bradley was on time and professional and respectful this is my second time using Mr appliance i would reckamen Mr appliance to anyone”
Owner Response:
“Thank you for your kind words, Sean! We're glad to hear that Bradley provided timely and professional service. Your recommendation means a lot to us, and we look forward to serving you again in the future! Thank you for being a Mr Appliance Customer !”
- JULIE M.via Google
“Very knowledgeable and efficient. I would recommend highly and will use them again.”
Owner Response:
“Thank you for your kind words, Julie! We're glad to hear you found our team knowledgeable and efficient. Your recommendation means a lot to us, and we look forward to serving you again in the future! Thank you for being a Mr Appliance Customer !”
- Tennis R.via Google
“Bradley was great. The lighting problem waa a mystery but he stuck with it and figured it out. Cleaned the coils and did a great job. He is a calm worker under some pressure. Mr. Appliance waa a great choice. I will use them again.”
Owner Response:
“Thank you for your wonderful feedback, Tennes! We're thrilled to hear about your positive experience with Bradley. It's great to know he could resolve the lighting issue and provide quality service. We look forward to assisting you again in the future! Thank you for being a Mr Appliance Customer !”
- Kevin Z.via Google
“Came out the same day and quickly found and repaired the issue with my leaking washing machine.”
Owner Response:
“Thank you for your positive review, Kevin! We're glad we could assist you promptly with your washing machine issue. Your satisfaction is our priority! Thank you for being a Mr Appliance Customer !”
- Jared L.via Google
“Highly recommend using this company. The customer service is phenomenal. After our washer broker they were fast to come out and make the fix happen and Matthew was very knowledgeable”
Owner Response:
“Thank you for your wonderful review, Jared! We're thrilled to hear that you had a great experience with our customer service and that Matthew was able to assist you efficiently. Your recommendation means a lot to us! We look forward to helping you in the future. Thank you for being a Mr Appliance Customer !”
- Tim B.via Google
Owner Response:
“Thank you for the 5-star rating, Tim! We appreciate your support and look forward to serving you again. Thank you for being a Mr Appliance Customer !”
- Karen G.via Google
“So grateful that this is the company that could fix my washer. Their service is unparalleled. Giving me the best options and following through beyond my expectations. Thank you!”
Owner Response:
“Thank you for your wonderful feedback, Karen! We are thrilled to hear that we could assist you with your washer and exceed your expectations. Your satisfaction is our top priority, and we appreciate your trust in our services. Thank you for being a Mr Appliance Customer !”
- Rosa M.via Google
“Mike is knowledgeable and trustworthy! Highly recommended him for your appliance repairs.”
Owner Response:
“Thank you for your review, Judy! We're thrilled to know you found Mike knowledgeable and trustworthy. Your recommendation means a lot to us, and we look forward to assisting you again! Thank you for being a Mr Appliance Customer !”
“The technician showed up on time. Completed the repair in 15 minutes. Unit is up and functioning perfectly.”
Owner Response:
“Hi Paul, thank you for your review of Mr. Appliance. We're really glad that you had a positive experience with our team. Thanks again for choosing us as your local appliance repair service and for your review. Have a great day!”