Discover what our customers have to say about their experience with us. From insightful feedback to honest opinions, this page is a testament to our commitment to providing exceptional customer service.
Mr. Appliance of Salisbury Reviews
Real Stories, Real Results
- Tunc G.via Google
- Susan D.via Google
“Great customer service and appliance expertise!”
- Lynne S.via Google
“Good communicator and very helpful. He is very professionnal soul and friendly”
- Nancy K.via Google
“Quick, efficient and came out on a holiday! Totally amazed! Who does that anymore?! Mr Appliance does! Thank you!”
- Rose P.via Google
“My dad had the pleasure of your repair tech Oscar Saenz out of Ramona. Decent, friendly & hard working. Thank you Oscar for all your help on my dad’s washing machine.”
- Mick C.via Google
“Dante was very professional, very knowledgeable, and explained everything very clearly to us. won’t hesitate to use his services again as needed.”
- Larry C.via Google
“It is with pleasure that I write this 5 star review. This company was referred to me by Perlick Corp as one of their most reliable service dealers. Duane provided next day service and gave me a 2 hour window that his technician would arrive to clean and sanitize my free standing ice maker…(see photo).. Sure enough, the tech arrived within the promised time slot. Donte, the service tech was very knowledgeable and communicative about what the parts were and their function. He was very thorough and worked efficiently. I would call this company again for any house appliances servicing.”
Owner Response:
“Thank you for sharing your positive experience, Larry! We’re thrilled to hear that Duane and Donte provided you with reliable and efficient service. Your satisfaction and trust mean a lot to us, and we appreciate your recommendation. We're here for any future appliance needs you may have.”
- Melvin K.via Google
“Donte the repair technician arrived within the appointment window. He diagnosed the problem with my Amana washer, and had to order a new electronic control board. Came back 3 days later to install it, after the part was delivered to the home office. He is very knowledgeable, professional, and personable. He kept me informed of every aspect of the work he was performing. Would utilize their services again if needed.”
Owner Response:
“Thank you for the positive feedback! We're glad to hear that Donte provided you with knowledgeable and professional service during your washer repair. Keeping our customers informed is a priority, and it's great to know he met your expectations. We appreciate your recommendation and look forward to assisting you again in the future if needed.”
- Connie R.via Google
“Our Bosch Dishwasher had ER15 indicating a leak. Mr. Appliance came within 40 minutes. Though it took almost 3 weeks for repair (parts had to be ordered), the communucation was prompt and Donte and Oscar were professional, knowledgable and pleasant. The cost for the repair was reasonable. The one year warranty is a plus”
Owner Response:
“Thank you for your wonderful review, Ravi! We're glad to hear that Donte and Oscar provided you with prompt and professional service during your Bosch Dishwasher repair. We understand that waiting for parts can be frustrating, but we strive to keep our customers informed throughout the process. It's great to know you found our pricing reasonable and appreciate the one-year warranty. Your satisfaction is our priority, and we look forward to assisting you again in the future!”
- Kristyn H.via Google
“Would highly recommend. Professional, quick response and overall appreciate the work done by them!”
Owner Response:
“Thank you for your kind words and recommendation! We’re glad to hear that you appreciated our professionalism and quick response. Your satisfaction is our top priority, and we look forward to serving you again in the future.”
- Keny M.via Google
“Oscar was great. Diagnosed the problem immediately and showed me a way to keep my refrigerator running till the part he ordered came in.”
- Rachel D.via Google
“When my washer broke, called Mr Appliance (recommended by a friend), came out that same day. Repair person very friendly and courteous and understood our need for a quick repair. Definitely would recommend Mr Appliance of Ramona.”
- Benjamin F.via Google
“I highly recommend asking for Donte! He’s highly skilled and very accommodating. I will be using Mr. Appliance again and requesting his help specifically”
- Gale N.via Google
“Very easy to schedule an appointment and they were accommodating to the hours of the residents. The technician was very professional and completed the work in an appropriate time frame. He left the area clean and everything was functional when he left. Thank you for making my life a little easier.”
Owner Response:
“Thank you for your kind words, Gale! We're delighted to hear about your positive experience with our scheduling and technician. Providing professional and efficient service is our goal, and we appreciate your feedback. We're here to help whenever you need us!”
- Lori H.via Google
“I appreciate the appointment notifications and that they were on time for both of my appointments”
Owner Response:
“Thank you for your positive feedback, Lori! We're glad to hear that you appreciated the appointment notifications and punctuality. Your satisfaction is our priority!”
- Richard S.via Google
“Courteous, professional, knowledgeable, discreet and timely. Love the service and would highly recommend.”
Owner Response:
“Thank you for your wonderful review, Richard! We're thrilled to hear that you had a positive experience with our team. Your recommendation means a lot to us, and we look forward to servicing you again in the future!”
- Mary S.via Google
“Mr. Appliance provided great service. The technician was friendly and competent. He did a great job repairing my dishwasher and evaluating my gas cooktop. I highly recommend this company. They responded quickly and the repair was completed in a few days. It took a little while because they had to order a part. I’m really happy with the service and highly recommend them.”
Owner Response:
“Thank you for your wonderful review, Mary! We're thrilled to hear that you had a positive experience with our technician and that your repair needs were met effectively. Your recommendations mean a lot to us, and we appreciate your patience while we ordered the necessary part. If you need further assistance, please don't hesitate to reach out!”
- Gail M.via Google
“Oscar came out same day to help me with our washer. Very nice and professional”
Owner Response:
“Thank you for your kind words, Gail! We're glad to hear that Oscar provided you with prompt and professional service. We appreciate your support and look forward to assisting you again in the future!”
- Steve K.via Google
“Oscar of Mr Appliance of Ramona serviced our 2021 Kitchen Aide Refrigerator this month, March 2025. I am impressed by Oscar's business attitude of "can do" and his prompt communications, his willingness to work with our schedule and his expertise in repair. He was very professional, friendly and fast. The cost of repair was reasonable and discussed with us before hand. I will be using Oscar again when necessary.”
- Sean M.via Google
“Oscar was highly professional and demonstrated extensive knowledge of appliances. He provided valuable advice on maintaining them to ensure longevity.”
Owner Response:
“Thank you for your positive feedback, Kira! We're thrilled to hear that Oscar's professionalism and expertise made a difference for you. We take pride in offering valuable advice to help our customers maintain their appliances. Your satisfaction is our priority, and we look forward to serving you again!”
- Angella D.via Google
“My six-year-old daughter picked these guys to come because she liked their logo and I’m glad she did. Our dishwasher was broken. They came it fixed it Great people to work with.”
Owner Response:
“Thank you, Angella! We're thrilled that your daughter chose us and that we could help with your dishwasher. It's great to hear you found our team enjoyable to work with. We appreciate your feedback!”
- Vera H.via Google
Owner Response:
“Thank you for the 5-star rating, Vera! We appreciate your support and are glad to know you are satisfied with our services.”
- Bailey M.via Google
“Mr. Appliance is the best!! I have had the pleasure to work with Donte on several occasions for various repairs in a residence and his work is simply stellar. He always takes the time to explain the repair thoroughly so I understand the issue and I never have been price gouged with him. Could not recommend the service enough!”
Owner Response:
“Thank you for your fantastic review, Bailey! We're thrilled to hear about your positive experiences with Donte. His commitment to quality service and clear communication truly sets our team apart. We appreciate your recommendation and look forward to assisting you again in the future!”
- Joe S.via Google
“Thank you Dante and Oscar for the professional service, no issues and no problems, fixed my appliances and were timely. Truly appreciate the outstanding customer service. 10/10”
Owner Response:
“Thank you for your wonderful feedback, Joe! We're thrilled to hear that Dante and Oscar provided you with professional and timely service. Your appreciation means a lot to us, and we look forward to assisting you in the future!”
- Kay M.via Google
“Friendly, efficient and knowledgeable”
Owner Response:
“Thank you for your kind words, Kay! We're thrilled to hear that you found our team friendly and knowledgeable. Your feedback means a lot to us!”
- Ted H.via Google
Owner Response:
“Thank you for the 5-star rating, Ted! We appreciate your support and look forward to serving you again.”
- Bob N.via Google
“These guys are awesome! Over the past 5 years, They've repaired my Asko dishwashers, Wolf oven, and Subzero refrigerator. Very professional, knowledgeable, and a fair price.”
Owner Response:
“Thank you for your wonderful review, Robert! We're thrilled to hear about your positive experiences with our team over the past five years. Your satisfaction and loyalty mean a lot to us, and we look forward to assisting you again in the future!”
- Aguilera H.via Google
Owner Response:
“Thank you for the 5-star rating, Aguilera Household! We're glad you had a positive experience with us. Your support means a lot!”
- Christy M.via Google
Owner Response:
“Thank you for the 5-star rating, Christy! We're glad to know you had a great experience with us. Your support means a lot!”
- Matanzaavia Google
“Nice job and quick”
Owner Response:
“Thank you for your positive feedback, Manny! We're thrilled to hear that you found our service quick and well done. We appreciate your support!”
“The technician (Oscar) was prompt and efficient. He explained the problem and the remedy clearly.”