Discover what our customers have to say about their experience with us. From insightful feedback to honest opinions, this page is a testament to our commitment to providing exceptional customer service.
What People Are Saying About Mr. Appliance of Rockford
Real Stories, Real Results
- Tom Seeleyvia Google
- Will Fawcettvia Google
- CALLEEN MURINvia Google
“I called Mr Appliance of Rockford to come out to fix my washer. They scheduked me the next day. They sent a friendly text to let me know Austin was on his way, which worked out good. Austin did a Great Job! They were so honest and they could of told us there was alot wrong and Austin let us know all that need to be done is tighten up a part and it was back working Perfect! Mr. Appliance is a Class Act and would refer them to everyone!”
- Happy Campervia Google
“Prompt great service. Very courteous. It’s nice they put disposable shoe covers on so as not to track anything in. Our technician was Malone. He came to Cedar Springs to diagnose a refrigerator problem. Very professional. I believe the company’s home base is Traverse City as that was on our invoice. It appears as if they have different technicians around the State and whoever lives closer to the area of service gets assigned.”
- MANOJ POTTURIvia Google
- Valerie Jovia Google
- RUSSEL JOHNSONvia Google
“Quick service and very efficient. Knowledgeable service person and friendly visit. I got bad news about my appliance, but got good advice for replacing it.”
- Bruce Beardmorevia Google
- Mitch Lyonsvia Google
“Service tech Malone was very polite and did a good job.”
- GERALD LUDWIGvia Google
“Malone was a great technician. Fast, friendly, efficient and knowledgeable.”
- Debby Seaglevia Google
“Prompt arrival and extremely knowledgeable about the problem. I was extremely happy with the end result!”
- FREDERICK GROSSvia Google
- Michael W Zurgablevia Google
- Jennifer Derbyvia Google
“Mr. Appliance was very easy to work with - from the online scheduling of an appointment, to the phone call check-ins and text reminders, to the visit from the very qualified technician! Thanks for giving me back my oven!”
- BOB RATERINKvia Google
“We're here in the widow time frame given and identified problem quickly.”
- Sean Collinsvia Google
“Awesome customer service!”
- Linvia Google
- JULIA BERRYvia Google
“Fast, friendly, cheerful, and on time! What more could you ask?”
- STEVE NAWROCKIvia Google
“Great experience overall. Love their done-right promise and Austin was very personable. They communicate well with notifications keeping me informed of arrival times so that I am not left wondering when they will arrive to the house.”
- SUZANNE FARRELLvia Google
“Technician arrived on schedule and was very knowledgeable in his trade. He pinpointed the problem with our refrigerator and had it fixed within an hour. Would recommend!”
- Peggy Sandmairvia Google
- Michelle Reynoldsvia Google
- Jason Fedewavia Google
“Wonderful service! Kind and professional.”
- Sarah DeHaanvia Google
- Jim Glanzmanvia Google
“Fixed older washing machine with a few issues. Was prompt and did a great job.”
- B Merdzvia Google
- Jeff Vanderwallvia Google
“Great service with honesty and integrity”
- Karen Fiebigvia Google
“Bob was an excellent repairman, efficient and friendly.”
- Martha Brooksvia Google
- Shandell Napieraskivia Google
“An honorable repairman, gets things fixed right the first time. Affordable & friendly service!”
“Came and helped us out super quick!”