Discover what our customers have to say about their experience with us. From insightful feedback to honest opinions, this page is a testament to our commitment to providing exceptional customer service.
What People Are Saying About Mr. Appliance of Richmond
Real Stories, Real Results
- BETSY BOULDINvia Google
- Jennifer Schneidervia Google
- TONYA STOKESvia Google
Owner Response:
“Thank you for the fantastic rating! We truly appreciate your support and look forward to serving you again.”
- ADRIENNE KAIRDOLFvia Google
Owner Response:
“Thank you for your fantastic rating! We appreciate your support and look forward to serving you again soon. If there's anything we can assist you with, please let us know. Your satisfaction is our priority.”
- Laura Jaynevia Google
“Great business. Nice on the phone, easy to get an apointment and quick to fix my dryer. Would use again.”
Owner Response:
“Thank you for your wonderful feedback, Laura Jayne! We’re glad to hear that you had a positive experience with our team and that we were able to quickly fix your dryer. We appreciate your trust and look forward to serving you again in the future.”
- LYNN GREENvia Google
- JAZ LINDvia Google
- SARAH DONNAUDvia Google
“Very professional and polite, service within days of calling for an appointment. Knowledgeable and very affordable. I will be calling Mr Appliance for all my appliance repair needs!”
- MAMMIE MILTONvia Google
“Was very pleased with the service received by Mr Appliance of Metairie, they fit me in same day, then came back once the part was in. Very professional very nice on schedule. Call them for all your Appliance needs.”
Owner Response:
“Thank you for your wonderful review, Mammie! We're delighted to hear that you were pleased with our same-day service and professionalism. Your recommendation means a lot to us, and we look forward to assisting you with any future appliance needs!”
- TERRY CAMPBELLvia Google
“Very good service.”
Owner Response:
“Thank you for your positive feedback, Sheila! We're delighted to hear that you experienced very good service. Your support means a lot to us!”
- ANTONIA MARTINIZEvia Google
“My son tells me our repairman Jose was very likeable and professional. I was unable to be there but my son was very impressed. I'm so happy my washer is back working.”
Owner Response:
“Thank you for your wonderful feedback, Antonia! We're glad to hear that Jose made a positive impression on your son and that your washer is back in working order. We appreciate your trust in our services!”
- Roman Carlosvia Google
“Professional and great work. Got our washing machine fixed up very fast and arrived when he said he would. Highly recommend!”
Owner Response:
“Thank you for your wonderful review, Shelby! We're delighted to hear that you found our service professional and efficient. Your recommendation means a lot to us!”
- Lorelei Ashevia Google
Owner Response:
“Thank you for the 5-star rating, Lorelei! We appreciate your support and look forward to serving you again.”
- ANNA LABRYvia Google
“Tech knew what he doing/checking & was friendly at the same time.”
- Courtney Savoievia Google
- Pristine Clean Softwash (Pristine Clean Softwash)via Google
“Great service Joel came out and troubleshoot our washing machine and quickly found the problem got the part and came out the next day and got it fixed highly recommend this company thanks”
- ASHLEY JONESvia Google
“Highly recommend this company. Fast friendly service. My fridge and dryer are as good as new!”
- ARTHUR ROBERTSONvia Google
“The Technicians were very fast and courteous!!! Glad I called them!!!! Also he diagnosed the problem correctly and knew exactly what it was. They saved me a ton of money!!! I am recommend them to all my family and friends”
- DONNA DUHONvia Google
“The repairman showed up promptly - same day I called. He was polite, professional, friendly, and knowledgeable. The work was completed to my satisfaction. I will definitely call Mr. Appliance for any of my future needs.”
- DAWN MATHERNEvia Google
“Joel and his team at Mr Appliance are amazing. They showed up on time and fixed my problem in a very timely manner. Very professional and made me feel so comfortable to have them work on my dryer.”
- DEBBIE BLACKvia Google
“Very friendly. Professional and fixed the problem .”
- MARY COUGHLINvia Google
“👍👍👍👍”
- Tori Marcelvia Google
- Kathleen Beaudionvia Google
- Jennifer Allenvia Google
“We have been very HAPPY with all of the work y’all have done for us.”
- MARK MONTEvia Google
“Friendly quick service.”
- SCOTT BOUTTEvia Google
“I was very satisfied with the work done by Mr. Appliance. The Technician, Anthony, arrived on time and was very knowledgeable and courteous. He was able to diagnose my gas dryer problem very quickly, by using his experience and listening to what was going on with the dryer. Before taking the dryer apart, he already knew what part was faulty.”
- John Bozzellevia Google
“Anthony with Mr. Appliance was an excellent guy to deal with. He diagnosed the problem on the first trip, ordered the parts and returned shortly after to install the new parts. We couldn't have asked for a more easy service visit. Mr. Appliance was also the ONLY COMPANY that would service appliances in the town of Jean Lafitte. All repair companies in the Greater New Orleans area simply refused to travel to Jean Lafitte for repairs.”
- SUSAN CLADEvia Google
- Marjorie Withington Stevensonvia Google
“Very helpful and knowledgeable”
Owner Response:
“Thank you for your positive rating! We appreciate your support and are thrilled to hear you had a great experience. Your satisfaction is our priority, and we look forward to serving you again soon.”