Discover what our customers have to say about their experience with us. From insightful feedback to honest opinions, this page is a testament to our commitment to providing exceptional customer service.
What People Are Saying About Mr. Appliance of Poplar Bluff, Cape Girardeau and Farmington
Real Stories, Real Results
- DEBRA N.via Google
- Kent W.via Google
- STEVE M.via Google
“Todd from Mr Appliance showed up on time and kept us informed on the progress of our repair. The company also communicates very well during the process.”
- Mindy B.via Google
“I was pleasantly surprised when I called to make an appointment for service to repair my washing machine. I was able to get a service call within 1 day of calling. The gentleman was extremely conscientious and was able to complete the service within 2 hours. I will definitely use Mr Appliance Services again, should the need arise .”
- Steve C.via Google
“This is at least our 3rd time to use Mr Appliance, each time, Frank, went above and beyond normal service. Always polite, professional, and timely! Hopefully, we won’t need to call again for awhile, but if we do, this is who we will call and recommend!”
- Patricia S.via Google
“The tech was friendly and experienced and explained everything he was doing. They delivered fast service.”
- Kay S.via Google
“We use Ethan, with Mr. Appliance, on a regular basis. We trust him and he does a good job.”
- Patty P.via Google
“Very friendly phone staff as well as repair personnel. They definitely try and get you seen as quickly as possible. I have used them on several different appliances and their quotes are usually very accurate. I recently had to have a burner on a Thermador cooktop and the water and ice fixed on a kenmore Refrigerator. Actually came in under estimate because one part they ordered wasn’t necessary. They are great about time efficiency. Would highly recommend their services!”
- Nancy B.via Google
“Eric is always professional and pleasant. He explains the problem in detail and gives the options for repair simply and plainly. And he explains the time involved. He always cleans up the area and encourages the client to ask questions later if needed.”
- becky F.via Google
“Very professional, honest and knowledgeable.”
- Kathleen W.via Google
Owner Response:
“Thank you for your 5-star rating! We appreciate your support and are glad you had a great experience with us. Your satisfaction is our priority, and we look forward to serving you again soon. Thank You! - Mr Appliance Team”
- Dan O.via Google
“Very professional and fixed the issue. Very satisfied”
Owner Response:
“Thank you for your positive feedback, Daniel! We're glad to hear that our team was able to assist you professionally and resolve the issue to your satisfaction. Your satisfaction is our priority, and we appreciate your support. Thank You! - Mr Appliance Team”
- Dana M.via Google
“I’ve used Mr Appliance many times and it’s always been a great experience.”
Owner Response:
“Thank you for your kind words, Dana! We are thrilled to hear that you’ve consistently had great experiences with Mr. Appliance. Your loyalty means a lot to us, and we look forward to serving you again in the future. Thank You! - Mr Appliance Team”
- MICHAEL H.via Google
Owner Response:
“Thank you for your perfect rating! We're thrilled to hear you had a great experience with us. Your support means a lot to our team. We look forward to serving you again soon! Thank You! - Mr Appliance Team”
- Jackson B.via Google
Owner Response:
“Thank you for your 5-star rating! We're thrilled to know you had a great experience. Your support means a lot to us, and we look forward to serving you again soon. Thank You! - Mr Appliance Team”
- Jami D.via Google
“Very efficient quick to get you in Tech was very knowledgeable polite and courteous”
Owner Response:
“Thank you for your wonderful feedback! We're thrilled to hear that you had a positive experience with our team. Our staff takes pride in being knowledgeable and courteous, and it's great to know that this made a difference for you. We appreciate your support and look forward to serving you again in the future! Thank You! - Mr Appliance Team”
- Michael R.via Google
“He was very knowledgeable and helpful and answered any and all my questions courteously”
Owner Response:
“Thank you for your kind words, Michael! We're glad to hear that you found our team knowledgeable and helpful. Providing excellent customer service is our priority, and we're pleased to know we met your expectations. We appreciate your support! Thank You! - Mr Appliance Team”
- Wendy G.via Google
“Very professional and great service.”
Owner Response:
“Thank you for your positive feedback! We're glad to hear that you found our service professional and satisfactory. Your support means a lot to us. We look forward to serving you again in the future! Thank You! - Mr Appliance Team”
- GEORGIA I.via Google
“I've been using Mr. Appliance out of Poplar Bluff, MO for over 5 years and love their service, commitment and friendliness! Great team of people to work with, especially Ethan!”
Owner Response:
“Thank you so much for your wonderful feedback, Georgia! We're thrilled to hear that you've been satisfied with our service for over five years. Our team, especially Ethan, strives to provide friendly and committed service, and it's rewarding to know that it shows. We appreciate your loyalty and look forward to continuing to serve you! Thank You! - Mr Appliance Team”
- LAWRENCE D.via Google
“On time, helpful and good at listening to the reason for the call. The end result was an old machine was replaced but I am interested in the appliance plan for annual maintenance”
Owner Response:
“Thank you for your positive feedback! We're glad to hear that our team was helpful and attentive to your needs. It's great to know that we could assist you with replacing your machine. We would be happy to provide more information about our appliance plan for annual maintenance. Please reach out to us at your convenience! Thank You! - Mr Appliance Team”
- LORINDA P.via Google
“It was a good experience. Everyone was very helpful and very professional. They took the time to address my concerns and my washer was fixed in a timely manner. I would definitely recommend Mr. Appliance to my friends.”
Owner Response:
“Thank you for your wonderful feedback, Lorinda! We're thrilled to hear that you had a great experience and that our team was able to address your concerns while fixing your washer promptly. Your recommendation means a lot to us, and we look forward to helping you and your friends in the future. Thank You! - Mr Appliance Team”
- PAYTON G.via Google
Owner Response:
“Thank you for your fantastic rating! We're thrilled to hear you had a great experience with us. Your support means a lot, and we look forward to serving you again in the future. Thank You! - Mr Appliance Team”
- Angela H.via Google
Owner Response:
“Thank you for your wonderful rating! We're thrilled to know you had a great experience with us. Your support means a lot to our team. We look forward to serving you again soon! Thank You! - Mr Appliance Team”
- LOGAN E.via Google
Owner Response:
“Thank you for the 5-star rating! We appreciate your support and look forward to serving you again soon. Thank You! - Mr Appliance Team”
- DEBBIE H.via Google
“The mechanic was nice. He came when he said he would. And he seems to know his job well.”
Owner Response:
“Thank you for your positive feedback! We're glad to hear that our mechanic provided you with excellent service and arrived as promised. Your satisfaction is important to us, and we appreciate your recognition of our team's expertise. We look forward to serving you again in the future! Thank You! - Mr Appliance Team”
- MORGAN H.via Google
Owner Response:
“Thank you for your wonderful rating! We appreciate your support and look forward to serving you again soon. Thank You! - Mr Appliance Team”
- KAREN S.via Google
“30 year old Dryer works like brand new. I am thrilled.”
Owner Response:
“Thank you for your wonderful review! We're so glad to hear that your 30-year-old dryer is performing like new. Your satisfaction is our top priority, and it's great to know we've met your expectations. We appreciate your support and look forward to serving you again in the future! Thank You! - Mr Appliance Team”
- Cathy S.via Google
“Technician was very nice to me and nice to my dog. Gave me an estimate for repairs prior to fixing and then fixed quickly once I approved. Great service”
Owner Response:
“Thank you for your wonderful feedback, Cathy! We're thrilled to hear that our technician provided excellent service and took great care of both you and your dog. We appreciate your trust in us for your repairs and are glad the process was quick and efficient. Your satisfaction means a lot to us! Thank You! - Mr Appliance Team”
- GINA P.via Google
Owner Response:
“Thank you for the 5-star rating, Gina! We're thrilled to know you had a great experience with us. Your support means a lot! Thank You! - Mr Appliance Team”
- HARVEY F.via Google
Owner Response:
“Thank you for your 5-star rating, Mary! We're glad to know you had a positive experience with us. Your support means a lot! Thank You! - Mr Appliance Team”
“Very fast, friendly service. Did a great job.”