Discover what our customers have to say about their experience with us. From insightful feedback to honest opinions, this page is a testament to our commitment to providing exceptional customer service.
What People Are Saying About Mr. Appliance of Olympia
Real Stories, Real Results
- Aimee Garstinvia Google
- Shaenan Jettvia Google
“Joel was super awesome and extremely professional. Not only was he on time but kept me informed the entire time. Because of him, I’m asking for Mr Appliance every time!”
- Richard Diazvia Google
“We received quick service and the repair man was very helpful and did a great job. We appreciate the great service.”
- Abdi Fatemivia Google
“On time and very professional”
- Fran Cliftonvia Google
Owner Response:
“Thank you for the 5 star rating Fran!”
- Sherylvia Google
“The technician diagnosed the problem quickly, and he discussed options with me. He was personable and well-groomed, which showed pride in himself and his work. I was impressed”
Owner Response:
“Thank you for the amazing review Sheryl!”
- Francesca Matiasvia Google
Owner Response:
“Thank you for the 5 star rating Francesca!”
- Matt Zivichvia Google
“My technician Michael was so far beyond fantastic. The back office scheduling was very professional. The communication about arrival times was also very helpful.”
Owner Response:
“Thank you for the wonderful review Matt!”
- Sharon Taggartvia Google
“Michael was professional and communicated what was going on and what he had found. Work was efficiently done.”
Owner Response:
“Thank you for the great review Sharon!”
- Jennifer Von Bargenvia Google
“Definitely recommend using Mr Appliance. Kept me informed along the way, helpful, courteous and even showed me how to fix it for next time. Thank you!”
Owner Response:
“Thank you for the awesome review Jennifer!”
- Lisa Mattsonvia Google
“Good communication, text and email. Michael from Mr. Appliance did a great job. Thank you!”
Owner Response:
“Thank you for the awesome review Lisa!”
- Allyson Brooksvia Google
“I made an appointment on line and received a call within 5 minutes to schedule. The tech came the same day! Great service! Very nice and considerate technician!”
Owner Response:
“Thank you for the wonderful review Allyson!”
- Peter Snellvia Google
“Great service and better price than expected”
Owner Response:
“Thank you for the great review Peter!”
- Christina Lauderdalevia Google
“Great experience! Initial fee went towards the total cost. The technician was very knowledgeable and had no issue explaining the problem to both my husband and I, separately. We are very happy with the service we received.”
Owner Response:
“Thank you for the wonderful review Christina!”
- Viann Hoglundvia Google
“Appointment times were communicated well in advance of maintenance. Calls were made to us when technician was on his way to our residence. Suggestions were relayed by technician about techniques to use with our dishwasher helping to avoid future problems. We felt very confident and comfortable with the entire process.”
- Lucy Leitzvia Facebook
“Even though he didn't fix my Samsung washer (never buy Samsung washer or dryer) Joel was honest with me about the repair cost. He explained what the repairs would be and the cost would come out to twice what a new washer costs. He even made some recommendations as to a reliable brand. Thanks Joel!”
- William Marchantvia Google
- Brenda Paullvia Google
“Reliable prompt communications. 2 hour window was great. Recommend highly.”
Owner Response:
“Thank you for the great review Brenda!”
- Clifford Bardwellvia Google
“Service man was very knowledgeable and helpful. Physically investigated all of the problems and gave an accurate list to be repaired but fix was more than appliance was worth.”
Owner Response:
“Thank you for the excellent review Clifford!”
- Bettie Cochranvia Google
“Eric was a wonderful technician. We highly recommend based on our experience.”
Owner Response:
“Thank you for the awesome review Bettie!”
- Linda Weygintvia Google
“The technician, Eric, was very pleasant, polite and resolved my issue quickly. I will definitely use them again.”
Owner Response:
“Thank you for the amazing review Linda!”
- Tiffany Dirksvia Google
“Jack was very professional and a trouble shooter. He fixed our tricky dishwasher. Highly recommend”
Owner Response:
“Thank you for the amazing review Tiffany!”
- Shayla Rabevia Google
Owner Response:
“Thank you for the 5 star rating Shyla!”
- Brenda S.via Google
“The entire experience was excellent. Easy quick scheduling and only a 2 hour window for service appointment vs the usual 4 hour of most companies. Eric identified the problem right away, explained the situation and was back the next day with the part to finish the repair. Will definitely use Mr. Appliance in the future!”
Owner Response:
“Thank you for the excellent review Brenda!”
- Desiree Garlvia Google
“Coordination over the phone was easy and the lady i spoke to on the phone was very polite and accommodating. Technician was on time and timely with diagnostic. Will use company again if needed in the future.”
Owner Response:
“Thank you for the awesome review Desiree!”
- Mison Bowdenvia Google
“Prompt service and knowledgeable tech.”
Owner Response:
“Thank you for your great review Mison!”
- Philip Loganvia Google
“Arrived on time, quickly found the problem and made his recommendation. Very happy with the service.”
Owner Response:
“Thank you for the great review Phil!”
- Rafael Hernandezvia Google
“My repair tech, Joel, did an amazing job! My dishwasher’s drain pump had crapped out for some reason and after trying to do all at home repairs I could, I realised that the issue was inside the unit, which is outside my skill range; so I called Mr. Appliance. Joel came out and tried doing the same things I did at first, just to double check them, and once he made sure nothing else was causing this issue, he decided to test the drain pump. He decided to check a new one, in case it really did need replacing, and once he plugged the new pump in, I heard the sound of the drain for the first time in months! The only real downside was the total cost being ~$400 for the replacement pump and repair, but, considering I’ve had this dishwasher for 7 years and this was it’s first repair, I’m content with paying $400 for another 7 years of it working. Thanks Joel, and Mr.Appliance, for finally freeing me of months of being forced to hand wash a small family’s worth of dishes every night and morning!”
Owner Response:
“Thank you for the wonderful review Rafael!”
- Louise Dayvia Google
“My washer was fixed in 3 days after ordering the part. Very knowledgeable. Showed up as scheduled.”
Owner Response:
“Thank you for the spectacular review Louise!”
- Tye Schrievervia Google
“Joel was a superstar today! Double oven that wasn’t heating up correctly. He arrived within the schedule window, quickly diagnosed the problem and had it fixed in an hour. Professional and friendly experience from setting the appointment through payment for services. Thank you!”
Owner Response:
“Thank you for the amazing review Tye!”
“Out repair technician was professional and intelligent. I will use their service again if I need to in the future.”