Discover what our customers have to say about their experience with us. From insightful feedback to honest opinions, this page is a testament to our commitment to providing exceptional customer service.
What People Are Saying About Mr. Appliance of Olympia
Real Stories, Real Results
- Patricia G.via Google
- Cindy J.via Google
“Eric was very professional and efficient. He quickly identified the source of the problem and fixed it. He ran several test cycles of the dishwasher to make sure everything was working correctly before he left. I really hope I don’t have any more appliance breakdowns any time soon, but if I do I’ll call Mr. Appliance again.”
- Tyler A.via Google
“Jack was wonderful to work with! He knew right away what the issue was and educated me on how he figured that out and what that broken part does. He was back 3 days later to replace the part and my oven was fixed! Highly recommend Mr. Appliance to everyone.”
- Crystal P.via Google
“Eric, the repair technician, was wonderful. He diagnosed the problem, ordered repair part, and within 2 days we were fully operational. I would highly recommend this business.”
- Pat D.via Google
“Honest and knowledgeable about his business! Thank you, Michael”
- Lynne G.via Google
“I didn’t like giving a credit card over the phone but all went smoothly and Eric was very professional and my washer is good as new. I would definitely recommend.”
- Bruce C.via Google
“Joel was on time and had everything needed to fix our washing machine. Excellent service and super pleasant personality.”
- Rose K.via Google
“Took a chance and called to get someone to repair my oven fans weren’t working! Was very pleased with the service and communication! Michael gets 5 Stars ! Thank you!!!”
- Don S.via Google
“The technician arrived on time, friendly, and as he started the task I trusted right away that he knew what he was doing. My appliances, Frigidaire, are 20 years old and we’ve never had a problem with any until now. Of course, the only “fancy“ add-ons was water and ice at the door. Our tech dove into the problem and discovered the broken part immediately and was still able to order the needed part. When he was able to get the part, it was just a matter of a 20 minute visit to fix my refrigerator door. A person scheduling was a jewel trying to accommodate my summer schedule. She bent over backwards to do so, and I asked her where to send her Christmas present to. Mr. Appliance had top service from beginning to end.”
- Linda M.via Google
- Phyllis K.via Google
“the young man that came to my home (Eric) was friendly, he explained everything, he could carry on a conversation, had a smile, neat and well mannered. These characteristics are not found very often in the service people. Your company will be recommended.”
Owner Response:
“Thank you for the exquisite review Phyllis!”
- Bonnie Y.via Google
“Polite, knowledgeable, efficient. I thought it was going to be a bigger problem than he found it to be. Thank you!”
Owner Response:
“Thank you for the excellent review Bonnie!”
- Tommy H.via Google
“So hard to find reliable skilled technicians now days, and now I finally found one. Thanks ton Eric, the technician, who did a great job!”
Owner Response:
“Thank you for the awesome review Tommy!”
- Dale F.via Google
Owner Response:
“Thank you for the 5 star rating Dale!”
- bobbie S.via Google
“I was able to schedule an appointment the next day. The technician was prompt, friendly and able to diagnose the issue.”
Owner Response:
“Thank you for the amazing review Bobbie!”
- Michele M.via Google
“They repaired my Dacor oven in a timely manner and Michael was tidy when he did the repair. He also took the time to explain to me what he repaired and why. They were also very good about communicating eta. The only detail I didn't like was that even though you specify a morning or afternoon appointment, it really comes down to what works for their route.”
Owner Response:
“Thank you for the excellent review Michele!”
- Mary C.via Google
“Love this company the ones I talked to. Michael is a great guy and we enjoyed him.”
Owner Response:
“Thank you for your awesome review Mary!”
- Nicole B.via Google
“Left a message late on a Monday night and got a call early the next morning! Great communication with texting on when they were gonna be here and only took an hour to diagnose and fix my dryer!! Joel was very knowledgeable and explained everything!!”
- Dave R.via Google
“Joel is an excellent and knowledgeable technician.”
Owner Response:
“Thank you for the excellent review Dave!”
- Lindsey S.via Google
“Great communication, prompt professional service. Would use again!”
Owner Response:
“Thank you for the amazing review Lindsey!”
- Jessica S.via Google
Owner Response:
“Thank you for the 5 star rating Jessie!”
- Aimee G.via Google
“Out repair technician was professional and intelligent. I will use their service again if I need to in the future.”
Owner Response:
“Thank you for the fantastic review Aimee!”
- Shaenan J.via Google
“Joel was super awesome and extremely professional. Not only was he on time but kept me informed the entire time. Because of him, I’m asking for Mr Appliance every time!”
Owner Response:
“Thank you for the awesome review of your service with Joel!”
- Richard D.via Google
“We received quick service and the repair man was very helpful and did a great job. We appreciate the great service.”
Owner Response:
“Thank you for the excellent review Richard!”
- Abdi F.via Google
“On time and very professional”
Owner Response:
“Thank you for the wonderful review Abdi!”
- Fran C.via Google
Owner Response:
“Thank you for the 5 star rating Fran!”
- Sherylvia Google
“The technician diagnosed the problem quickly, and he discussed options with me. He was personable and well-groomed, which showed pride in himself and his work. I was impressed”
Owner Response:
“Thank you for the amazing review Sheryl!”
- Francesca M.via Google
Owner Response:
“Thank you for the 5 star rating Francesca!”
- Matt Z.via Google
“My technician Michael was so far beyond fantastic. The back office scheduling was very professional. The communication about arrival times was also very helpful.”
Owner Response:
“Thank you for the wonderful review Matt!”
- Sharon T.via Google
“Michael was professional and communicated what was going on and what he had found. Work was efficiently done.”
Owner Response:
“Thank you for the great review Sharon!”
“Problem with my low-end Bosch dishwasher was diagnosed quickly, part ordered, return visit at my convenience, friendly tech.”