Discover what our customers have to say about their experience with us. From insightful feedback to honest opinions, this page is a testament to our commitment to providing exceptional customer service.
What People Are Saying About Mr. Appliance of Salt Lake City
Real Stories, Real Results
- Gerald G.via Google
- John L.via Google
“Great technician. Friendly, professional and efficient!”
Owner Response:
“Hi John, thank you so very much for taking the time out of your busy schedule to let others know about your experience. We are so grateful to have had the opportunity to help you with your project. Thank you for choosing Mr. Appliance!”
- Riannon D.via Google
Owner Response:
“Hi Riannon, thank you for your review of Mr. Appliance. We're really glad that you had a positive experience with our team. Thanks again for choosing us as your local appliance repair service and for your review. Have a great day!”
- Sheryl M.via Google
Owner Response:
“Hi Cheryl, Thank you so much for your fantastic five-star review! We're thrilled to hear that you had a great experience with our service. Your support means a lot to us, and we look forward to helping you with any future appliance needs. Thank you for choosing Mr. Appliance!”
- Jorge A.via Google
Owner Response:
“Hi Jorge, Thank you for your five-star review! We’re thrilled to hear that you had a positive experience with our service. Your satisfaction is our priority, and we appreciate you choosing Mr. Appliance. We look forward to serving you again in the future!”
- Jan B.via Google
Owner Response:
“Hi Jan, thanks for taking a few minutes to provide us with your feedback! The Mr. Appliance team appreciates your business and looks forward to tackling your next project. Thanks again!”
- Josh E.via Google
“Arrived very quickly. Turned it on, heard the sound and proclaimed this is what it is. Told me what the price would be, fixed it in about half hour. Put a new exhaust hose on and replaced all four bearing wheels no just the one that was screwed up. Runs quietly and works excellently now!! Was even cheaper than he estimated to begin with. So, went above and beyond replaced more than what was broken to make sure it was all good and new and only charged me for the kit. So, affordable, fast and back to brand new!! Call these folks first! They were available the hour I called while the other folks I called wanted to make an apt damn near a week later.”
Owner Response:
“Hi Joshua, we're pleased that your experience with us was a good one! Thank you for entrusting us with the care of your home and taking a moment to leave this review to share with others. Your review is much appreciated, and we hope you won’t hesitate to let us know how we can serve you in the future.”
- Colleen S.via Google
“Great service. Friendly, professional and timely. Technician kept me apprised on everything. I will definitely use Mr. Appliance again.”
Owner Response:
“Hi Colleen, thanks for taking a few minutes to provide us with your feedback! We appreciate it and will certainly share it with the entire Mr. Appliance team. We look forward to serving you again for all your appliance repair needs.”
- Shonnie S.via Google
“Our technician Paul was just wonderful. He was sweet with my elderly father. He gave us pointers, explained everything to us, was fast and courtesy of our place. Seriously! This guy is the best technician out there! We highly recommend Paul to everyone. Such a great person to work with. Thanks again for all your help.”
Owner Response:
“Hi Shonnie, thank you for your review! We work hard to ensure each customer receives the best possible service, and we were happy to help you!”
- Lu A.via Google
“Absolutely WONDERFUL!! Paul is extremely professional, did an excellent job of answering my questions. I trust what he told me as well as the repairs he made on my dryer...Mr Appliance is first on my list to call for any repairs my appliances may need Again..THANK-U so much!!”
Owner Response:
“Hi Lu, thanks for your review and for choosing Mr. Appliance as your local appliance repair company. We appreciate the support. Have a great rest of your week!”
- Deborah S.via Google
“Paul was courteous, considerate and I was impressed with how much knowledge he had. He was always on time and left the area in my home as clean as he found it. My go to appliance repair for sure! Thank you Paul!”
Owner Response:
“Hi Deborah, thank you for your review! We work hard to ensure each customer receives the best possible service, and we were happy to help you!”
- Linda L.via Google
“Mr Appliance is very professional with prompt service and experienced technicians that got the job done very well and in good time!”
Owner Response:
“Hi Linda, thank you! We appreciate you leaving a review, and we’re happy to see that you had a great experience with our team. Thank you for choosing Mr. Appliance!”
- Diana G.via Google
“Technician Kelbe serviced our GE freezer quickly and effectively. The company was courteous and they let us know when service provider would arrive. All follow-up was professional and timely. I would use this company again.”
Owner Response:
“Hi Diana, thank you so much for taking the time to review us. We really appreciate your business. Please let us know what we can do for you in the future. Thanks again for working with us and have a great day!”
- Pam M.via Google
“My repairman was so efficient and got the job done quickly, was very nice.”
Owner Response:
“Hi Pam, thank you so much for this review! We really appreciate you being a loyal customer and helping to share the word about Mr. Appliance. We're here for your appliance repair needs anytime!”
- Tony B.via Google
Owner Response:
“Hi Tony, thank you for taking the time to leave a review! We are so happy that you were satisfied, and we look forward to working with you again in the future.”
- Kristi W.via Google
“Kelbe was very knowledgeable and got our washer fixed in a timely and professional manner.”
Owner Response:
“Hi Kristi, thank you for leaving this review! It’s great to see that you had a positive experience with us, and we’re glad that we could provide satisfying service for your project. Thanks again for choosing Mr. Appliance and have a great day!”
- Timothy V.via Google
“Very clean and professional. Had our dryer fixed in no time”
Owner Response:
“Hi Timothy, thank you so much for taking the time to review us. We really appreciate your business. Please let us know what we can do for you in the future. Thanks again for working with us and have a great day!”
- Leigh J.via Google
“Every time Mr. Appliance has taken care of us (several times due to the engineering of LG refrigerators - if you know you know) they've been prompt, always had clear communication regarding when the technician would arrive and left me with an understanding of what costs would be before any work proceeded. I'll continue to call on them in the future.”
Owner Response:
“Hi Leigh, Thank you so much for your kind words and for taking the time to share your experience with Mr. Appliance! We're glad to hear that our team has consistently provided you with prompt service and clear communication. Your continued support means the world to us, and we look forward to assisting you with any future appliance needs!”
- Cliff H.via Google
“I just had the main board repaired on our GE washer by Denis. The whole process was diagnosed, repaired, and cleaned up in less than 2 hours, including time to retrieve the parts. Denis was GREAT! I recommend him and Mr. Appliance.”
Owner Response:
“Hi Cliff, Thank you so much for your glowing review! We’re thrilled to hear that Denis provided excellent service while repairing your GE washer so efficiently. Your recommendation means a lot to us. If you ever need our help again, don’t hesitate to reach out!”
- Frank H.via Google
“Their communication in all aspects was EXCELLENT. On time, helpful, transparent. I will use them again.”
Owner Response:
“Hi Frank, Thank you so much for your wonderful review! We’re thrilled to hear that our communication met your expectations and that you found our team helpful and transparent. Your support means a lot to us, and we look forward to assisting you again in the future!”
- Jerry S.via Google
Owner Response:
“Hi Jerry, Thank you so much for your five-star review! We're thrilled to hear you had a great experience with our service. Your support means a lot to us, and we look forward to helping you with your appliance needs in the future. Thanks again for choosing Mr. Appliance!”
- Kathy Y.via Google
“Friendly. Professional. Efficient.”
Owner Response:
“Hi there, Thank you for the fantastic five-star review! We’re so glad to hear that you found our team friendly, professional, and efficient. Your satisfaction means a lot to us, and we appreciate you choosing Mr. Appliance for your repair needs. We look forward to serving you again in the future!”
- Jacque J.via Google
“I am very happy to work with Luis for the repair of our dishwasher. Very personable with explanation of everything he was doing. I highly recommend him for service. Thank you Mr Appliance we have used you in the past and will call again when the need arises.”
Owner Response:
“Hi Jacque, Thank you for your wonderful review! We're thrilled to hear that Luis provided personable and thorough service for your dishwasher repair. Your recommendation means a lot to us, and we’re grateful for your continued trust in Mr. Appliance. We look forward to assisting you again when the need arises!”
- Jacque J.via Google
Owner Response:
“Hi Jacque, Thank you so much for your five-star review! We're thrilled to hear that you had a positive experience with our service. Your support means a lot to us, and we appreciate you choosing Mr. Appliance. We look forward to assisting you again in the future!”
- Virgvia Google
“Excellent. Ver;y Pleased.”
Owner Response:
“Hi Virg, Thank you for your excellent review! We’re thrilled to hear that you are very pleased with our service. Your satisfaction means a lot to us, and we appreciate your support. We look forward to assisting you again in the future!”
- Travis E.via Google
“The team is super helpful and tidy. The have a door Matt Thye have and the front of your house, they wear protective booty once they enter your house, they took the time to walk through every detail, and then asked if I had equations. They have a 1 year warranty on their work. So off you need someone to get the job done right and fast give these guys a ring!”
Owner Response:
“Hi Travis, Thank you so much for your wonderful review! We're thrilled to hear that our team made a positive impression with their helpfulness and attention to detail. It's great to know that our protective measures and warranty gave you peace of mind during the repair process. We appreciate your recommendation and look forward to serving you again in the future!”
- Todd W.via Google
“I was very satisfied with Mr. Appliance. Called and got same day appointment. Probably only waited one hour. Technician was informative and knowledgeable on the appliance. Kenmore washer was fixed in a timely manner. It was a bit pricey but the work needed to be done. I would recommend.”
Owner Response:
“Hi Todd, Thank you for the fantastic review! We're thrilled to hear that you were satisfied with our same-day appointment service and that our technician was able to fix your Kenmore washer quickly and efficiently. We appreciate your feedback on pricing and are glad you found the work necessary. Your recommendation means a lot to us, and we look forward to assisting you again in the future!”
- Dottie D.via Google
“Mr Appliance was very prompt, very nice and courteous and thoughtful of our home, and our time. I love that I was notified the day before he came as to approximate time of arrival (in a 2 hour slot) with a name and photo. I was also called the day of and given a heads up that he was on his way. I will highly recommend this company to my friends.”
Owner Response:
“Hi Dottie, Thank you so much for your wonderful review! We're thrilled to hear that you appreciated our promptness, courtesy, and the communication regarding our technician's arrival. It’s great to know that our efforts to keep you informed made a positive impression. We truly appreciate your recommendation and look forward to serving you and your friends in the future!”
- Joanne D.via Google
Owner Response:
“Hi Jo, Thank you so much for your five-star review! We appreciate your kind words and are thrilled to hear that you were happy with our service. Your support means a lot to us, and we look forward to assisting you again in the future. Thank you for choosing Mr. Appliance!”
- IVAN R.via Google
“excellent technician 10 stars”
Owner Response:
“Hi Ivan, Thank you so much for your fantastic review! We are thrilled to hear that you had an excellent experience with our technician. Your kind words truly motivate our team to continue delivering top-notch service. We appreciate your support and look forward to assisting you again in the future!”
“The technician was very knowledgeable and competent. Also freely provided information as to how the work was done.”
Owner Response:
“Hi Gerald, thank you for taking the time to leave a review. We’re glad to see that you were satisfied with the work done by our team, and we appreciate your support. Thanks again for choosing Mr. Appliance and have a great day!”