Discover what our customers have to say about their experience with us. From insightful feedback to honest opinions, this page is a testament to our commitment to providing exceptional customer service.
What People Are Saying About Mr. Appliance of Salt Lake City
Real Stories, Real Results
- Jan Bronsonvia Google
- Josh Elkinsvia Google
“Arrived very quickly. Turned it on, heard the sound and proclaimed this is what it is. Told me what the price would be, fixed it in about half hour. Put a new exhaust hose on and replaced all four bearing wheels no just the one that was screwed up. Runs quietly and works excellently now!! Was even cheaper than he estimated to begin with. So, went above and beyond replaced more than what was broken to make sure it was all good and new and only charged me for the kit. So, affordable, fast and back to brand new!! Call these folks first! They were available the hour I called while the other folks I called wanted to make an apt damn near a week later.”
Owner Response:
“Hi Joshua, we're pleased that your experience with us was a good one! Thank you for entrusting us with the care of your home and taking a moment to leave this review to share with others. Your review is much appreciated, and we hope you won’t hesitate to let us know how we can serve you in the future.”
- Colleen Schreursvia Google
“Great service. Friendly, professional and timely. Technician kept me apprised on everything. I will definitely use Mr. Appliance again.”
Owner Response:
“Hi Colleen, thanks for taking a few minutes to provide us with your feedback! We appreciate it and will certainly share it with the entire Mr. Appliance team. We look forward to serving you again for all your appliance repair needs.”
- Shonnie Schmidtvia Google
“Our technician Paul was just wonderful. He was sweet with my elderly father. He gave us pointers, explained everything to us, was fast and courtesy of our place. Seriously! This guy is the best technician out there! We highly recommend Paul to everyone. Such a great person to work with. Thanks again for all your help.”
Owner Response:
“Hi Shonnie, thank you for your review! We work hard to ensure each customer receives the best possible service, and we were happy to help you!”
- Lu Ann Jacobs-Petersonvia Google
“Absolutely WONDERFUL!! Paul is extremely professional, did an excellent job of answering my questions. I trust what he told me as well as the repairs he made on my dryer...Mr Appliance is first on my list to call for any repairs my appliances may need Again..THANK-U so much!!”
Owner Response:
“Hi Lu, thanks for your review and for choosing Mr. Appliance as your local appliance repair company. We appreciate the support. Have a great rest of your week!”
- Deborah Stoutvia Google
“Paul was courteous, considerate and I was impressed with how much knowledge he had. He was always on time and left the area in my home as clean as he found it. My go to appliance repair for sure! Thank you Paul!”
Owner Response:
“Hi Deborah, thank you for your review! We work hard to ensure each customer receives the best possible service, and we were happy to help you!”
- Linda Laughlinvia Google
“Mr Appliance is very professional with prompt service and experienced technicians that got the job done very well and in good time!”
Owner Response:
“Hi Linda, thank you! We appreciate you leaving a review, and we’re happy to see that you had a great experience with our team. Thank you for choosing Mr. Appliance!”
- Diana Goodellvia Google
“Technician Kelbe serviced our GE freezer quickly and effectively. The company was courteous and they let us know when service provider would arrive. All follow-up was professional and timely. I would use this company again.”
Owner Response:
“Hi Diana, thank you so much for taking the time to review us. We really appreciate your business. Please let us know what we can do for you in the future. Thanks again for working with us and have a great day!”
- Pam Myersvia Google
“My repairman was so efficient and got the job done quickly, was very nice.”
Owner Response:
“Hi Pam, thank you so much for this review! We really appreciate you being a loyal customer and helping to share the word about Mr. Appliance. We're here for your appliance repair needs anytime!”
- Tony Brazeltonvia Google
Owner Response:
“Hi Tony, thank you for taking the time to leave a review! We are so happy that you were satisfied, and we look forward to working with you again in the future.”
- Kristi Woodlandvia Google
“Kelbe was very knowledgeable and got our washer fixed in a timely and professional manner.”
Owner Response:
“Hi Kristi, thank you for leaving this review! It’s great to see that you had a positive experience with us, and we’re glad that we could provide satisfying service for your project. Thanks again for choosing Mr. Appliance and have a great day!”
- Timothy Vogelvia Google
“Very clean and professional. Had our dryer fixed in no time”
Owner Response:
“Hi Timothy, thank you so much for taking the time to review us. We really appreciate your business. Please let us know what we can do for you in the future. Thanks again for working with us and have a great day!”
- Leigh Johnsenvia Google
“Every time Mr. Appliance has taken care of us (several times due to the engineering of LG refrigerators - if you know you know) they've been prompt, always had clear communication regarding when the technician would arrive and left me with an understanding of what costs would be before any work proceeded. I'll continue to call on them in the future.”
- Cliff Hollevia Google
“I just had the main board repaired on our GE washer by Denis. The whole process was diagnosed, repaired, and cleaned up in less than 2 hours, including time to retrieve the parts. Denis was GREAT! I recommend him and Mr. Appliance.”
- Frank Hermanvia Google
“Their communication in all aspects was EXCELLENT. On time, helpful, transparent. I will use them again.”
- Jerry Simonsonvia Google
- Kathy “Katz6Oma17GG3” Youngvia Google
“Friendly. Professional. Efficient.”
- Jacque Jackmanvia Google
“I am very happy to work with Luis for the repair of our dishwasher. Very personable with explanation of everything he was doing. I highly recommend him for service. Thank you Mr Appliance we have used you in the past and will call again when the need arises.”
- Jacque Jackmanvia Google
- Virgvia Google
“Excellent. Ver;y Pleased.”
- Travis Evansvia Google
“The team is super helpful and tidy. The have a door Matt Thye have and the front of your house, they wear protective booty once they enter your house, they took the time to walk through every detail, and then asked if I had equations. They have a 1 year warranty on their work. So off you need someone to get the job done right and fast give these guys a ring!”
- Todd Winnervia Google
“I was very satisfied with Mr. Appliance. Called and got same day appointment. Probably only waited one hour. Technician was informative and knowledgeable on the appliance. Kenmore washer was fixed in a timely manner. It was a bit pricey but the work needed to be done. I would recommend.”
- Dottie Danavia Google
“Mr Appliance was very prompt, very nice and courteous and thoughtful of our home, and our time. I love that I was notified the day before he came as to approximate time of arrival (in a 2 hour slot) with a name and photo. I was also called the day of and given a heads up that he was on his way. I will highly recommend this company to my friends.”
- Joanne Dugayvia Google
- IVAN RAMOSvia Google
“excellent technician 10 stars”
- Brooke Obrayvia Google
“Luis made sure we were well informed. He arrived within the window promised. He cleaned up and was polite and kind. Five star experience.”
Owner Response:
“Thank you, Brooke Ann Obray, for your wonderful feedback. We’re thrilled to hear that Luis provided you with a five-star experience and that his efforts to keep you informed, arrive promptly, and maintain a clean and polite service were appreciated. Your kind words mean a lot to us at Mr. Appliance of Salt Lake City.”
- Cheryl Haylendvia Google
“Matt did a great job repairing our dishwasher. He always has great tips for better ways to use and care for my appliances.”
Owner Response:
“Thank you, Cheryl, for your kind words about Matt's work on your dishwasher. It's wonderful to hear that his expertise and helpful tips made a positive impression.”
- Brent Lessingvia Google
“I would recommend Mr Appliance to anyone I know. Their service is incredible. Prior to the appointment they reached out to confirm the appointment time via email, phone and text. They sent me a text with the technicians picture and name in advance. The technician Braxton was awesome and fixed our microwave quickly. In addition, he took great care of our house. He put down his own mat and wiped his feet off and put shoe covers on before entering our house. When he was placing the microwave on the floor he put down a protective mat before to ensure the floor wasn’t damaged. Great service all around, thank you.”
Owner Response:
“Thank you so much for your kind words and for taking the time to share your positive experience with Mr. Appliance of Salt Lake City. It's wonderful to hear that our team's efforts to ensure a smooth and professional service were appreciated, from the appointment confirmation to the care taken by Braxton during the visit. We're delighted to know that you were satisfied with the service and that Braxton's attention to detail made a difference. Your recommendation means a lot to us, and we’re thrilled to have made a positive impression.”
- Brooke Millervia Google
Owner Response:
“We appreciate the five stars! Thank you for rating Mr. Appliance of Salt Lake City and have a great day.”
- Dena Flemingvia Google
Owner Response:
“Thanks a bunch Dena. It's reviews like this that make us at Mr. Appliance of Salt Lake City excited to come into work every day.”
Owner Response:
“Hi Jan, thanks for taking a few minutes to provide us with your feedback! The Mr. Appliance team appreciates your business and looks forward to tackling your next project. Thanks again!”