Discover what our customers have to say about their experience with us. From insightful feedback to honest opinions, this page is a testament to our commitment to providing exceptional customer service.
What People Are Saying About Mr. Appliance of Madison, WI
Real Stories, Real Results
- MEG SILVERMANvia Google
- Brendan Ecclestonvia Google
“This is the third time that Zach has come to service an appliance. He knows his stuff and explains in detail what the problem was and how he was going to fix it. I know that I’m in good hands with Mr. Appliance!”
Owner Response:
“Brendan, thank you so much for making us your go-to for all your appliance repair needs! We're happy to know how helpful Zach in making the necessary repairs and that he always makes sure to explain what he is doing and why. We can't wait to share your feedback with him! Mr. Appliance of Central New Jersey”
- James Wielandvia Google
“Zachary the service tech was awesome. He went above and beyond. Thanks for the positive experience. Mr. Appliance is in my contacts now!”
Owner Response:
“You're welcome, James! We're glad to have Zachary on the team, and we're delighted he could go the extra mile to make sure you were satisfied with your service. Thank you for your review! We look forward to being your preferred call for future needs! Mr. Appliance of Central New Jersey”
- Hezrron Gonzalesvia Google
“needed help with my dipping box and they came the same day. And got it fixed within an hour. #missionimpossible”
Owner Response:
“Hezrron, we're glad you gave us a call to repair your dipping box! Thanks so much for sharing your feedback. Mr. Appliance of Central New Jersey”
- Olivia Kvia Google
“Zack was great”
Owner Response:
“Olivia, thanks for your five-star feedback! We can't wait to let Zack know you appreciate his appliance repair expertise. Mr. Appliance of Central New Jersey”
- JEFF EPSTEINvia Google
“Great service and very professional. Thanks Mr appliance !”
Owner Response:
“We're glad we could help keep your home in working order, Jeff. Thanks for your five-star feedback! Mr. Appliance of Central New Jersey”
- Karen Kacanivia Google
“Wonderful experience. Zach was extremely knowledgeable about all of our appliances and fixed everything. I will only use them for future appliance issues!”
Owner Response:
“Thanks, Karen! Zach will be proud to hear your recognition of his appliance repair expertise. We're honored to be your trusted team! Mr. Appliance of Central New Jersey”
- David Hanleyvia Google
“Very pleased with the service rendered by your serviceman,Zach. I was pleased with the "show up" speed, diagnostic techniques,cost estimation,parts procurement and job completion.VERY professional but handled in a friendly,personal manner. I heartily recommend this service company. DCH”
Owner Response:
“Thank you for your recommendation, David! We're proud to provide speedy, expert appliance services you can count on, and we're delighted you had a seamless experience with us from start to finish. We'll be sure to let Zach know you were pleased with his hard work, and we hope to have the opportunity to assist you again in the future! Mr. Appliance of Central New Jersey”
- Tony Cotroneovia Google
Owner Response:
“Thank you, Anthony, for your excellent rating! Mr. Appliance of Central New Jersey”
- Lina Hardenburgvia Google
“Fixed the problem with the ice maker. Repairman very nice and professional.”
Owner Response:
“Lina, we're glad we could repair your ice maker for you! We appreciate the opportunity to serve your appliance repair needs. Thank you for giving us a call! Mr. Appliance of Central New Jersey”
- Paul Denoiavia Google
“Repair man was knowledgeable and very accomodating A pleasure to deal with.”
Owner Response:
“Thank you, Cleo! We're delighted you gave us a call to help keep your home running efficiently. We're here for all your appliance repair needs! Mr. Appliance of Central New Jersey”
- Wayne Hallardvia Google
“Zachary is the only one I trust with my wine cellar cooling system. He does the research needed to keep the 15 year old system running even though many of the original parts are no longer available.”
Owner Response:
“Hallard, thank you for your wonderful review! It's fantastic to hear that Zachary does a great job ensuring your wine cellar cooling system continues to run efficiently, even when some of the original parts are no longer made. We know he'll be so pleased to learn he continues to earn your satisfaction! Mr. Appliance of Central New Jersey”
- Michael Hankeshvia Google
Owner Response:
“We appreciate your great rating of our appliance repair service, Michael. Thank you so much! Mr. Appliance of Central New Jersey”
- Deborah Grunervia Google
“A completely excellent experience. The "diagnosis" of my dishwasher was spot on. He ordered the part that needed replacing immediately. It arrived 2 Days Later. He came back to install it. Perfect.”
Owner Response:
“Deborah, we're glad we could make your experience with us a seamless one! It was our pleasure to expertly diagnose and repair your dishwasher so your home can operate efficiently again. We appreciate the opportunity to serve your appliance repair needs. Thank you for sharing your experience! Mr. Appliance of Central New Jersey”
- Lisa Rinaldovia Google
“Excellent service and repair! Very knowledgeable and prompt! Matt was amazing and would recommend Mr. Appliance to everyone!”
Owner Response:
“Thank you for your recommendation, Lisa! We're glad Matt provided superior service and helped lighten your load. We'll let him know his efforts are appreciated! Mr. Appliance of Central New Jersey”
- Jason Bilaninvia Google
“Leo was extremely professional, knowledgeable and efficient. Thank you”
Owner Response:
“Jason, thank you for your feedback! It's great to hear how helpful Leo was at repairing your appliance and keeping your home in working order. We'll be sure to pass your comments along! Mr. Appliance of Central New Jersey”
- Carolyn Barnesvia Google
“Matt came and service my dryer. Very pleasant and professional. Service is excellent. Past experiences with this company have been excellent. Great prices.”
Owner Response:
“Thank you, Carolyn! It was a pleasure to assist you with the service on your dryer and we'll be sure to let Matt know his expertise and attentive service earned your satisfaction. We're proud to be your go-to call for appliance needs! Mr. Appliance of Central New Jersey”
- Doe Courtvia Google
“Great Service”
Owner Response:
“Thank you, Doe! We're always here with the help you need to whip those appliances back into shape! Mr. Appliance of Central New Jersey”
- Harry Turetzkinvia Google
“tech was on time and did a great job.”
Owner Response:
“Thank you, Harry! We're glad we could earn your trust in our appliance repair services and we hope to have the opportunity to serve you again in the future! Mr. Appliance of Central New Jersey”
- Gary Taratorevia Google
“Mr appliance was perfect,professional, knowlegable,respectful,ontime in a rare two hour window.great personal kept me updated,returned calls,all around very good experience,Mathew was my service tech,did a great job!!!”
Owner Response:
“Thank you for your review, Gary! It's our pleasure to provide appliance services you can rely on and we're delighted our prompt service and responsive communication earned your satisfaction. We'll be sure to let Matthew know you appreciated his dedication and hard work! Mr. Appliance of Central New Jersey”
- William Krasnervia Google
Owner Response:
“Thank you, William! We're glad we could lighten your load and assist you with your appliance needs! Mr. Appliance of Central New Jersey”
- Michael Mortellitovia Google
Owner Response:
“Thank you for sharing your satisfaction with our appliance repair services, Toni! Mr. Appliance of Central New Jersey”
- Greg Toombsvia Google
“Great communication, arrived within the appointed time frame and made the repair needed.”
Owner Response:
“We're glad our communication was helpful, Greg. Thank you so much for giving us a call to repair your appliance. We're always here for you! Mr. Appliance of Central New Jersey”
- Catherine Scherivia Google
“I was able to get an appointment the next day and received confirmation with an appointment window. The technician showed up at my house and was very nice. He immediately diagnosed the problem and worked until it was resolved. He was on time he was courteous, and he cleaned up after himself. He can’t ask for much more than that wonderful service.”
Owner Response:
“Katherine, thank you for sharing your experience! It's our pleasure to make it a seamless one from beginning to end and ensure the issue with your appliance is resolved. We're proud to provide superior service, and we hope to help you again! Mr. Appliance of Central New Jersey”
- Hilary Rosenthalvia Google
“Mr appliance was great! Excellent customer service . Gavin was great , very informative and timely. I highly recommend them.”
Owner Response:
“Hilary, we really appreciate you taking the time to share your experience. It’s great to know Gavin was helpful and kept things on track for you. Thanks for trusting us and for your kind recommendation! Mr. Appliance of Central New Jersey”
- Angela Postvia Google
“Reliable and professional”
Owner Response:
“Thank you, Angela! We're delighted to have earned your satisfaction with our appliance repair services and we hope to have the opportunity to assist you again in the future! Mr. Appliance of Central New Jersey”
- Kristine Frandsenvia Google
“Technician was prompt, courteous and knowledgeable. My washing machine was repaired the day I called.”
Owner Response:
“We're glad you gave us a call to repair your washing machine, Christine! Thanks for your great feedback. Mr. Appliance of Central New Jersey”
- Bob Gregoryvia Google
- Keith Archervia Google
“Quick and efficient.”
- Judi Fiorevia Google
“We had a mixup with schedule time, which they quickly corrected. The technician was pleasant. Pricing transparent. Will definitely use again.”
Owner Response:
“We appreciate your great rating of our appliance repair service, Meg. Thank you! Mr. Appliance of Central New Jersey ”