Discover what our customers have to say about their experience with us. From insightful feedback to honest opinions, this page is a testament to our commitment to providing exceptional customer service.
What People Are Saying About Mr. Appliance of Lexington, MA
Real Stories, Real Results
- Brian G.via Google
- Jean A.via Google
- Mina S.via Google
“Excellent service and repair.”
- C M.via Google
- jennifer V.via Google
“Excellent service! They are responsive and really explain the issues. I would highly recommend!”
- Karen M.via Google
“Tyler is AWSOME highly recommended thank you outstanding 😊”
- Roberto P.via Google
- Jay M.via Google
“They ran diagnostics and quickly found the issue with my fridge. And I appreciated their transparency with the quote for repair. Would definitely use again!”
- Jaclyn C.via Google
“Tyler and his team are fantastic, very dependable, knowledgeable and honest. If you want top notch service give Mr. Appliance a call.”
- Stephen S.via Google
“This job of cleaning a filthy and neglected over-range hood was done efficiently and expertly. Tyler left the work site clean. I plan to use him again.”
- JAMES H.via Google
“Excellent service.”
- Manuel A.via Google
“Honest business with technicians that do care about customers”
- Michelle P.via Google
“Professional and friendly. A job well done!”
- DEREK R.via Google
“Terrific experience - quick and responsive scheduling, transparent quotes, and great service at the appointment.”
- Joe M.via Google
“Have worked with them in both their Wilmington, NC and Lexington, MA locations, customer service is always top notch. Mr Appliance is usually available within a quick timeframe for us and any maintenance items that my team requires. Thank you!”
- Umesh K.via Google
“Very thorough and prompt service. Highly recommend them. We had a hood that was about 10 years old and the switches had to be replaced.”
- Donna B.via Google
“Great customer service. Company very accommodating regarding appointments. Technician was great!”
- Phil M.via Google
“Tyler was great!”
- Andreana G.via Google
- Nezha L.via Google
“The technician Dwayne is amazing! Haley is awesome too! They show great enthusiasm and professionalism to their customers . Strongly recommend this company!”
- James K.via Google
- Kim S.via Google
“Absolutely great company! We had a coffee machine repair needed and they were the best! I appreciated Hayleys friendly, prompt and warm energy when scheduling the apt- she made it effortless :) Tyler, who worked on our machine was a gem too- very honest, thorough and super genuine and friendly guy :) They will be our go to place for any of our future needs!”
- Paul M.via Google
“Good service like the old days!!!”
- STEVEN K.via Google
“Tyler Libby of Mr Appliance of Lexington is just the best appliance technician we have found in decades. Really knowledgeable (including on SubZero’s and other high-end appliances), responsive, reasonably priced, and a nice person.”
- Eugene S.via Google
“Tyler is a fantastic professional and a kind and caring person. Always willing to help goes extra mile. Highly recommend.”
- Christina H.via Google
“I had a fabulous experience with Mr. Appliance! I asked them to fix three different broken appliances in the house we just purchased, and they came out right away to assess it. The appliances were older, so it was a complicated job, and they did a beautiful job making things work again. I would absolutely recommend hiring them to fix appliances; they are reliable and thorough.”
- JANE C.via Google
“Super friendly and professional.”
- Peter L.via Google
- Kerry M.via Google
“Everyone who assisted me was wonderful. From customer service/reception to the technicians who worked on my dishwashers each person went above and beyond. We are very happy to have found Mr. Appliance!”
- James D.via Google
“Promptness, attention to detail and fantastic customer service provided by Haley.”
“Dwane was a professional repairman that came and checked my broken dishwasher. Here booties over his shoes and gloves when needed. Very pleasant and professional! The customer service women was extremely lovely and upbeat on the phone . I would highly recommend this company for any appliance repairs!!!”