Discover what our customers have to say about their experience with us. From insightful feedback to honest opinions, this page is a testament to our commitment to providing exceptional customer service.
What People Are Saying About Mr. Appliance of Henderson
Real Stories, Real Results
- Jim Graumanvia Google
- Susan & Roland Ecklandvia Google
- Cynthia Renaudvia Google
“Mr. Appliance diagnosed the issue with my oven pretty quickly and sorted it for me. It was a little pricey, but certainly cheaper than buying a new oven!”
- Rose Vandenbergvia Google
- XAVIER SAENZvia Google
“Tech was on time, fast and clean. Gave me a fair price and finished the job quickly.”
Owner Response:
“Xavier, thank you for choosing Mr Appliance to service your Whirlpool washer! We will always respect your time and your home, we're happy to hear that you found our technician to be on time, fast and clean!”
- E Leijavia Google
“The men who came to fix my dryer was so professional and friendly, it took him less than 15 min to diagnose what's wrong, unfortunately he had to came back next day with the parts and less than other 15 min he fixed the dryer. I'm so happy with this service.”
Owner Response:
“Thank you so much for leaving 5 stars! The goal is to always get the repair done as quickly as possible. If we dont have the part in stock we are usually able to get it locally or from someone on the West Coast, so turn around time is usually just a day or two! We appreciate your business! Please let us know if there is anything else we can help you with!”
- Peggy Samualsvia Google
“Was able to get an appointment the ‘next day.’ George was very professional, knowledgeable and personable - He is an asset to Mr. Appliance.”
Owner Response:
“Peggy, we are so thrilled to hear that you think George is as great as we think he is! Please let us know if there is anything we can do for you!”
- Thomas Williamsvia Google
“Was very helpful and was very thoughtful and knowledgeable.”
Owner Response:
“Thomas, thank you for the review! We're so glad that you found our technician to be thoughtful and knowledgeable!”
- Jason Tetzlaffvia Google
Owner Response:
“Jason, we love to see that you had a 5 star experience! Thank you for choosing Mr Appliance!”
- Dan Mindfulvia Google
Owner Response:
“Thank you for leaving 5 stars, Dan!”
- Sylvester Harpervia Google
“Very professional! On time and was able to diagnose the problem with in 10 Minutes. Prices very reasonable. I will call again when needed.”
Owner Response:
“Thank you for the review, Sylvester! We know you're time is valuable and would never want to waste it. We look forward to working with you in the future! ”
- Archibald Mosesvia Google
“My crushed ice works now! From entering the home they are top notch. They bring an entry rug they put shoe covers on and get right to work. Happy customer!”
Owner Response:
“Archibald, we're so glad to hear your ice maker is working! Just in time for the hot Vegas summer headed our way!”
- Nate Wilsonvia Google
“Excellent and professional service for our SubZero refrigerator… would definitely recommend!”
Owner Response:
“Nate, thank you for letting us work with SubZero warranty to get your refrigerator functioning like its supposed to!”
- Jennifer Hartungvia Google
Owner Response:
“Brian, thank you so much for leaving 5 stars! ”
- Rayvia Google
“Louis was great on time and got the job done Thanks !!!”
Owner Response:
“Thank you, Ray! We love hearing that Louis provided a 5 star xperience! ”
- Danielle Taylorvia Google
“Tech Louis was on ( early actually!) time & very professional. They also were very fast to respond, next day I only called the day before to get someone out here to get my dishwasher checked out. Everyone was great to help!”
Owner Response:
“Thank you so much for the feedback, Danielle! We love to hear that Louis was able to get your dishwasher repaired quickly! We know that your time is valuable and would never want to waste it.”
- Amanda Muffolettovia Google
“They were very professional, friendly and showed up on time”
Owner Response:
“Amanda, thank you for choosing Mr Appliance to repair your Samsung dryer. We are so glad to hear that the tech was professional and on time, we truly appreciate our customers and will always respect your time because we know your time is valuable. ”
- Lisa Gannvia Google
“Excellent Customer Service.”
Owner Response:
“Thank you for always choosing Mr Appliance to repair your SubZero appliances. We appreciate you being such a loyal customer!”
- Brianna Meadowsvia Google
“I did not get the name of the man who helped me but he was very kind and quick! Diagnosed and fixed my appliance within 30 minutes, which was great because my dog was very nervous.”
Owner Response:
“Thank you for the review Brianna. It was out pleasure to help you out, sorry your pup was a bit nervous with us in the home! ”
- FayE Sanchezvia Google
Owner Response:
“Thank you for leaving 5 stars Faye!”
- Richard Niehausvia Google
“Excellent help! Thank you again for saving me from possible damage $$$$. John my technician was great.”
Owner Response:
“Richard, thank you for choosing Mr Appliance to help with your Frigidaire refrigerator. We're so glad you had a great experience with John, and that he was able to get the leak resolved before it turned into a bigger issue! If there is anything else you need from us please reach out! ”
- Joanne Petrellivia Google
“Very professional, quickly diagnosed and refrigerator repaired in about 60 mins!”
Owner Response:
“Joanne, thank you for letting us know the repair on your General Electric refrigerator was a 5 star experience! We love hearing that the repair was quick and you are back to a working fridge!”
- Joaquin Alvarezvia Google
“I highly recommend Mr. Appliance. I was dealing with my home warranty and it was a nightmare all the way around. After two weeks of getting the run around from my home warranty company, I decided to call my own repair person and Louis from Mr. Appliance came to diagnose our dryer immediately. Once it was diagnosed as being the motor, he swiftly went and picked up the new motor, which was an original Samsung Motor, came back and installed it into the dryer in less time than it took for me to get a hold of my warranty company again! He was very clean and efficient! Louis was also very kind and he explained everything to me thoroughly. I feel like he was highly educated in appliance repair and I knew I was in good hands. There is a reason these guys are highly rated and I can say with confidence that I would call Mr. Appliance again if needed in the future.”
Owner Response:
“Jaoquin, thank you for letting us know you had a 5 star experience with Louis during the repair of your Samsung dryer. We're so glad to hear everything was done quickly for you so you could get back to laundry after dealing with the home warranty hassle!”
- Crystal McBridevia Google
“I received a detailed explanation on which parts were broken on my whirlpool dryer also how and where they were being replaced. It was wonderful service and friendly expert who I was more than happy with. I highly recommend this company.”
Owner Response:
“Thank you for the review, Crystal! It was our pleasure to help with your Whirlpool dryer. We want our customers to always be in the loop with their repairs. Our techs are more than happy to explain the repair in details and answer any questions you may have. The goal is always to get the most life out of a unit as possible!”
- HAL GRACEvia Google
“The Tech was on time and he was friendly and fixed problem”
Owner Response:
“Hal, thank you for letting us know you had a 5 star experience with the repair of your Samsung refrigerator. If there is anything else we can do for you please let us know!”
- Spiro Daskalosvia Google
“What a great company , fast response the tech was very efficient , courteous cleaned up behind his work and fair pricing , I’d recommend them to everyone.”
Owner Response:
“Spiro, thank you so much for recommending us after your GE refrigerator repair! We will always treat your home with respect and clean up any traces that we were there. We look forward to working with you again if you need us!”
- John Fleischackervia Google
“Our technician Lewis was very professional, kind and trustworthy. We are happy we called Mr. Appliance and will do so in the future.”
Owner Response:
“John, it was our pleasure to help with your GE washer and dryers! We appreciate you letting us send Louis out, and look forward to helping with any other appliance repair needs you may have in the future!”
- Margie Hoodvia Google
“The technician showed up on time and knowledgeably explained the problem with my oven. He had everything needed to make the repair with him and gave me a fair quote prior to fixing anything. He was clean and respectful. I would use Mr appliance for any appliance repairs.”
Owner Response:
“Margie, thank you so much for choosing Mr Appliance to repair your Frigidaire range! We love hearing that you had a 5 star experience with our technician. We strive for every customer to have the same experience you described!”
- Diana Johnsvia Google
“Chris the technician was great! He arrived on time and was very nice. Our gas oven stopped working and he found the problem within a few minutes. Chris also had the part available in his work van so he was able to get the repair done that same day! I would definitely use them again and would highly recommend them!”
Owner Response:
“Thank you for the review, Diana! We're so glad that Chris was able to get your oven working same day! Same day is always our goal, we know how inconvenient it is to have an appliance down!”
- Katrina Rylesvia Google
“They were super prompt about fixing my issue with my washer. Louis, our technician, was kind and professional. He was willing to answer any of my questions and explained what he was doing.”
Owner Response:
“Katrina thank you for the review! We love to hear that your Whirlpool washer with Louis was such a good experience. We are really grateful to have him on our team, he's so great at explaining things so customers know exactly what is going on with their appliance and what to expect. If you need anything else from us, please don't hesitate to reach out!”
“Fixed fridge quickly and recommended ideas to maintain it in good working condition.”