Discover what our customers have to say about their experience with us. From insightful feedback to honest opinions, this page is a testament to our commitment to providing exceptional customer service.
What People Are Saying About Mr. Appliance of Fayetteville, AR
Real Stories, Real Results
- Travis Pipkinvia Google
- Bobby Newvia Google
- Kenneth Taylorvia Google
“I was perfect. I was able to get exactly what I needed, quickly and on my budget. They even delivered and set up the connections, for me. I'd definitely recommend to anyone needing to replace an appliance quickly and affordably.!!!”
Owner Response:
“Thank you for the review and the opportunity to help with your repair needs. Please let us know if we can be of any help in the future. ”
- Jerry Petersvia Google
“Aaron was great with scheduling the appointment quickly. Both technicians were on time, efficient, thorough and very professional. Fridge is an old massive built-in but they sourced the part in only two days over a weekend. Saved us thousands of dollars with a simple repair.”
Owner Response:
“Thank you very much for the great review and the opportunity to complete your repairs on your refrigerator. We hope you think of us first for any future repair needs. ”
- Toni Montgomeryvia Google
“Technician was friendly, found the problem quickly repaired quickly and cleaned up nicely. I would recommend this Mr. appliance over and above all others.”
Owner Response:
“Thank you for taking the time to leave us a review and your recommendation means the world to us. We strive to provide a level of service that minimizes the inconvenience of an appliance needing repairs. Thanks again and please let us know if we can help with anything in the future. ”
- Ed Leopardvia Google
Owner Response:
“Thank you for taking the time to give us a review. We hope you think of us first for any repair needs. ”
- Isaac Thomasvia Google
“Did great work. The only negative I have is that the repairman was here for 15 minutes to adjust a bolt on my dishwasher and it cost me over $200.”
Owner Response:
“Thank you giving us a five star review. Our service professionals have many hours of training so that they are able to quickly diagnose and repair your appliances. We strive to provide a level of service that gets your appliances back up and running as quickly as possible so as to not tie up a lot of your time. We hope if you have any future repair needs that you will think of us first. ”
- Kevin Thompsonvia Google
“Mr Appliance was good for timeliness, friendliness, and professionalism. Got the problem diagnosed quickly, and as soon as the part was shipped, it was installed. I was up and going as quick as possible! My tech, Zachary was really personable, and explained everything that he was doing along the way. I recommend Mr Appliance 100 percent.”
Owner Response:
“Thank you very much for the great review and comments. Zachary is a vital part of team of service professionals that work every day to deliver a five star level of service and value. Thanks again and please let us know if we can be of service in the future. ”
- Mary Helen Fullervia Google
“Repairman was great!”
Owner Response:
“Thank you for the five star review and compliment on your service professional. We hope that you think of us first for any future appliance repair needs. ”
- Valerie Mccabevia Google
“Very nice, quick service and I had super service with the tech service men!!!”
Owner Response:
“Thank you so much for taking the time to provide us feedback in repairing your refrigerator. It's great to hear that the service professional were able to get your appliance replied in a timely manner. ”
- Jonathon Masonvia Google
“Did a good job had the part on hand and had installed the same day”
Owner Response:
“We're very happy that you chose us to repair your Whirlpool range. We try and have as many common repair parts available to get our customers back up and running as quickly as possible. Thanks again for your business and please let us know if we can help again!”
- Karen Crooksvia Google
“My technician Neal was super nice, very professional and thorough. He took great pains to make sure that his repair took care of the problem I was having with my washer. I was very comfortable having him in my home (he even wore shoe covers over his boots to not dirty my floor). I would highly recommend this company to friends and family.”
Owner Response:
“Thank you for taking the time to leave us a review of the service provided by Neal. Neal takes great pride in diagnosing repairs needed so that he gets his customers taken care of as quickly as possible. Thanks again for the review and please let us know if we can be of service again. ”
- Linda Heepvia Google
“Very prompt, friendly and knowledgeable! And reasonably priced! Kevin was our technician and I would highly recommend him!!”
Owner Response:
“Thanks for the review and the shoutout to our tech Kevin! Kevin is a great part of our team of service professionals and we are very proud of him. Thanks again for trusting us to repair your Samsung refrigerator. Please don't hesitate to call us again if we can help with any repair needs. ”
- Anastasia Dukhnevychvia Google
“The work was done nicely and timely. Thank you”
Owner Response:
“It's always great to hear from our satisfied customers to ensure that we continue to deliver on our core values. Thanks again!”
- Jeannie Mhoonvia Google
“A little high for retired people.”
Owner Response:
“We appreciate the time you took to provide a review and feedback on your service of the Whirlpool dishwasher. We understand that everyone is looking for a great value in every dollar spent on any repairs. We strive everyday to provide the experience in a timely and professional way so that every customer can feel better on any repairs that we make. We hope that you will consider us in the future for any repair needs. ”
- Genevieve Hagevia Google
“Neal was so friendly and took the time to educate me on why my washing machine was misbehaving and also showed me how I can maintain and keep it running smoothly”
Owner Response:
“Neal is a great part of our service professional team ready to tackle any repair needs thrown his way. He loves his customers and takes pride in not only making repairs but also providing any tips or best practices in your appliances. We appreciate your business and look forward to helping you again. ”
- Beth Everettvia Google
“Excellent customer service. The technicians were courteous, knowledgeable and wonderful communication skills. Diagnosed the problem with my under counter ice maker and ordered the appropriate part. Returned within the week for the repair and also secured my dishwasher which was tilting forward. Very reasonable pricing. Will definitely use again and recommend to everyone.”
Owner Response:
“Thank you for taking the time to leave a review and comments on your experience with your appliance repair. We strive daily to make appliance repairs as painless as possible, getting you back up and running again in as short a time as possible. Thank you again for your business, we look forward to helping you again if the need arises. ”
- Ginger Nicholsonvia Google
“Kevin was friendly and professional. Fixed the fridge problem. Setting up the appointment was simple. Thank you.”
Owner Response:
“Thank you so much for the great review and the trust you placed in us to repair your Whirlpool refrigerator. Kevin is a great member of our team of service professionals and we're very proud of him. Thank you again and please let us know if we can ever provide any future service. ”
- Milo Jurikvia Google
“Repairman Zachary got to us on time, detected the problem and after ordering the part got it installed quickly.”
Owner Response:
“Thank you for the review and positive comments about Zachary. He is our senior service professional and takes a lot of pride in servicing his customers. We hope you give us a call if you have any future repair needs. Thanks again!”
- Kathy Cartervia Google
“I had a leak from my refrigerator that was damaging my floors. You had someone to my house within the hour to access the problem and get the water turned off. The parts and labor to do the repair was reasonable. Highly recommend!”
Owner Response:
“Appliance repair needs never happen as a planned event, we are so happy that we could get your water turned off to prevent any additional damage. Thank you for trusting us in making all necessary repairs, we appreciate your business. ”
- Shem Sedrickvia Google
Owner Response:
“Thanks for the review and the trust you have placed in us to making the repairs. Please call us again if we can help in any way. Thank you!”
- Don Woodsvia Google
“Appointment scheduled & was kept informed via text every step of the way. Repairman very prompt & professional. Diagnosed problem & fixed within promised timeframe.”
Owner Response:
“Tank you for taking the time to leave us a review and comments on your service. Please let us know if we can help with any future appliance repair needs. ”
- Janice Jonesvia Google
“Helpful and prompt!”
Owner Response:
“Thank you for trusting us in providing service on your Frigidaire refrigerator. We hope that you think of us first if you ever have any future appliance repair needs. Thanks again!”
- Mary Alexandervia Google
“The technician arrived during appointed time.He was courteous and friendly. He was able to find the problem pretty quickly. Had to go get a part and on return was able to fix the washer within 30 min.”
Owner Response:
“Thank you for the five star review and allowing us to repair your GE Washer. We're very happy that you were satisfied with the service professional and the repairs completed. Please let us know if we can help with any future repairs. ”
- Valerie Willcuttvia Google
“Zachary was very professional and seemed knowledgeable. Was on time and was efficient with my time and his.”
Owner Response:
“Thank you very much for taking the time to leave us a great review and allowing us to repair your GE refrigerator. Zachary is a great part of our team and we're lucky to have him representing Mr Appliance of Fayetteville. ”
- Mandi Beeslervia Google
“I love supporting small businesses because they take care of their customers! Very professional and friendly and I love that they send you a picture of who is coming to your house. I will use you again and refer my friends!”
Owner Response:
“Thank you for the review! We're very proud to be a part of the community and provide service for all our customers on appliance repairs. It was a pleasure to help you in repairing your Frigidaire refrigerator. Please let us know if we can help with any other appliance repairs in the future.”
- Roger Rolingvia Google
“Technician very professional and efficient. Will call Mr Appliance again for appliance repairs.”
Owner Response:
“It was our pleasure to help with the repair on your Samsung dryer. Thank you for the great review and kind words. Please let us know if we can help with any future repairs. ”
- Karla Thompsonvia Google
“It went well.”
Owner Response:
“Thank you for the review and we're very happy that your experience with us went well. Please let us know if we can help with any future appliance repair needs. ”
- Jean Finicalvia Google
“Prompt, professional great work. Will keep you in my contact for any additional appliance needs.b”
Owner Response:
“Thank you for allowing us to complete the repairs on your Whirlpool oven. We also appreciate you giving us the great review. ”
- Harold Wagnonvia Google
“Technician was knowledgeable , professional, personable & a very good communicator”
Owner Response:
“Thank you for taking the time to leave us the great review. We're very proud of all our service professionals and the level of customer service they provide. Please let us know if we can be of service again. ”
“Kevin was friendly and very efficient.”