Discover what our customers have to say about their experience with us. From insightful feedback to honest opinions, this page is a testament to our commitment to providing exceptional customer service.
What People Are Saying About Mr. Appliance of Edison
Real Stories, Real Results
- Timothy N.via Google
- Margaret N.via Google
“The service man Joe was kind and took care of the problem as quickly as possible. Good guy!”
Owner Response:
“Margaret, we’re happy to hear Joe got things taken care of quickly and delivered excellent customer service. That’s exactly how we aim to handle every appliance repair. Thanks for sharing your experience with us! Mr. Appliance of Edison”
- Barb M.via Google
“Our technician Zach was professional and above all persistent in finishing a difficult job. He did amazing work and left the work area pristine afterwards. Highly recommend.”
Owner Response:
“Thank you for your recommendation, Barb! We're delighted Zach's professional service and dedication earned your trust in us. We're always here to help you whip those appliances back into shape! Mr. Appliance of Edison”
- R P.via Google
“These guys fixed my high-end induction stove after two repairmen from the manufacturer insisted that there was nothing wrong with it. The stove did not turn on on the first try and the repairmen said it was an energy saving feature. Lol. The Mr. appliance guy replaced two parts and now it works great.”
Owner Response:
“It’s frustrating when a problem gets overlooked, so we’re really glad we could get your induction stove working properly again. Taking the time to find the real issue and fix it is what we aim for. We appreciate you sharing your experience, and thank you for trusting us with the repair! Mr. Appliance of Edison”
- Grace Z.via Google
“Very profesional fast ,”
Owner Response:
“Thank you, Grazyna! It's our pleasure to provide appliance services you can count on and we hope you'll reach out if you need us in the future! Mr. Appliance of Edison”
- Mike S.via Google
“Everything went very smoothly, from booking appointments to the professionalism and speed Joe exhibited with us. Thanks very much to the team for getting our dryer working again!”
Owner Response:
“Mike, we're glad we could make your experience with us a smooth one and get your dryer up and running again. We look forward to letting Joe know his speedy expert service was helpful. Thank you! Mr. Appliance of Edison”
- James S.via Google
“Very pleased with their services. Found the problem within minutes. Very friendly and polite. Definitely would recommend them to people.”
Owner Response:
“Thank you for your recommendation, James! We're glad our speedy expert service was helpful in remedying the issue you were experiencing with your appliance. We're proud to earn your satisfaction and hope to help you again! Mr. Appliance of Edison”
- Harry G.via Google
“Dryer was not spinning. The belt snapped and needed to be replaced. Since it was an older dryer they had to order the belt from the manufacturer. The belt was delivered and the repairman came back and installed the new belt. Problem solved.”
Owner Response:
“Harry, we’re glad we could get your dryer back in working order. Older appliances can be tricky when parts need to be ordered, but it’s great to hear everything came together smoothly. Thank you for choosing Mr. Appliance for your dryer repair! Mr. Appliance of Edison”
- Carolyn D.via Google
“Satisfied with the service I received. Tech arrived within the time frame given and was very knowledgeable about my appliances. My only comment would be about the three separate service fees. I had three appliances to be checked and expected to pay just one service fee but they treated each appliance as a separate repair. It probably would have cost the same if they had a higher fee for more than one repair but it just seemed strange to have to make three payments instead of just one. Will use Mr Appliance again in the future.”
Owner Response:
“Carolyn, we’re glad to hear you were satisfied with our service and that our technician was able to help with your appliances! We appreciate your feedback regarding the separate service fees; it’s important for us to know how our pricing comes across. Thank you for choosing Mr. Appliance, and we look forward to assisting you again in the future! Mr. Appliance of Edison”
- Steven C.via Google
Owner Response:
“Thank you for choosing Mr. Appliance for your appliance repair needs, Steven. We appreciate your excellent rating and positive feedback! Mr. Appliance of Edison”
- Andrew R.via Google
“The technician was very professional and quick and efficient. But when speaking to the operators make sure to ask clearly about the price.”
Owner Response:
“Andrew, thank you for your feedback! We're glad our service professional provided you with speedy expert service when repairing your appliance. We're proud to provide upfront, flat-rate pricing for your estimate, and we're here for you if you have any questions or concerns. Mr. Appliance of Edison”
- Rhona M.via Google
“We have used Mr. Appliance multiple times for appliance repair. The repair men have been on time, polite, professional, and excellent. We had a great experience. We will use them again,”
Owner Response:
“Thank you for your loyalty, Rhona! We’re glad to hear you’ve had excellent experiences with our appliance repair service. It’s great to know our technicians have been on time, polite, and professional. We look forward to assisting you with any future appliance repair needs! Mr. Appliance of Edison”
- Lee R.via Google
“Leo did an excellent job on fizzing the oven.”
Owner Response:
“Thanks, Lee! We’re glad to hear Leo did an excellent job fixing your oven. We always aim to provide top-notch service, and it’s great to know you’re happy with the results. Thank you for the positive review! Mr. Appliance of Edison”
- Adriana A.via Google
“Brian was very efficient, friendly and always arrived on the time. 100% recommended!”
Owner Response:
“Adriana, thank you for your recommendation! We're happy to hear that Brian was helpful in whipping your appliance into shape. We'll be sure to pass your appreciation along! Mr. Appliance of Edison”
- Pierre J.via Google
“These guys are wonderful. They were early! They explained everything and were very professional. They worked and made it look easy. I’m going to use them again and again.”
Owner Response:
“Pierre, thank you for sharing your experience! It's our pleasure to clearly explain the scope of work to you and get your home functioning properly again. We look forward to helping you with any future appliance repairs you need! Mr. Appliance of Edison”
- Ravjot S.via Google
“Gavin and Matt were both very knowledgeable and professional fixing my dryer. We had a loud scratching noise, and Gavin investigated every single part and ordered the exact part, which promptly came by UPS the next day. Matt then repaired the dryer in less than an hour. Very pleasant experience.”
Owner Response:
“Thank you for such an awesome review, Ravjot! We strive to offer top-notch service and it's wonderful to know that Gavin and Matt left such a positive impression. Should you need any other services, please don't hesitate to contact us again.”
- Joe G.via Google
Owner Response:
“Thank you so much for your positive rating, Joe. We really appreciate the support! Mr. Appliance of Edison”
- Mark C.via Google
“David was great! Professional and knowledgeable! And punctual as well!!”
Owner Response:
“Thank you, Mark! We'll be sure to let David know that his professional, prompt, and informative service made a positive impression. Don't hesitate to give us a call if you need us! ”
- Francisco C.via Google
Owner Response:
“Hi Francisco, thank you! We appreciate you leaving a review, and we’re happy to see that you had a great experience with our team. Thank you for choosing Mr. Appliance!”
- David A.via Google
Owner Response:
“Hi David, thanks for taking a few minutes to provide us with your feedback! We appreciate it and will certainly share it with the entire Mr. Appliance team. We look forward to serving you again for all your appliance repair needs.”
- ADRIANNE S.via Google
Owner Response:
“Hi Adrianne, thanks for your review and for choosing Mr. Appliance! We are so grateful that you gave us a chance.”
- Thomas R.via Google
“Brian was terrific. Friendly, knowledgeable, professional.”
Owner Response:
“Hi Thomas, thanks for taking a few minutes to provide us with your feedback! We appreciate it and will certainly share it with the entire Mr. Appliance team. We look forward to serving you again for all your appliance repair needs.”
- Pradeep N.via Google
Owner Response:
“Hi Paddy, thank you! We appreciate you leaving a review, and we’re happy to see that you had a great experience with our team. Thank you for choosing Mr. Appliance!”
- Denise W.via Google
“The scheduler at Mr. Appliance was very efficient in taking my info about the repair I needed and coordinating with my schedule. The job was completed within two days. I can’t survive without my microwave! Brian the service professional was knowledgeable and helpful in ensuring that the work was done to my satisfaction. I will definitely use them again!”
Owner Response:
“Hi Denise, thanks for your review and for choosing Mr. Appliance as your local appliance repair company. We appreciate the support. Have a great rest of your week!”
- Tiffany S.via Google
Owner Response:
“Hi Tiffany, thanks for taking a few minutes to provide us with your feedback! We appreciate it and will certainly share it with the entire Mr. Appliance team. We look forward to serving you again for all your appliance repair needs.”
- Tisha M.via Google
“Matt was knowledgeable and courteous. Came out the same day and fixed our range. Great service!”
Owner Response:
“Hi Tisha, thank you so much for taking the time to review us. We really appreciate your business. Please let us know what we can do for you in the future. Thanks again for working with us and have a great day!”
- Leo L.via Google
“Very pleased with our electric oven repair. We baked a meal at 450* after repair, and oven was good as new. Technican, Joe, was very professional, careful, thorough and pleasant. We are very happy with service.”
Owner Response:
“Hi Leo, thank you for leaving this review! It’s great to see that you had a positive experience with us, and we’re glad that we could provide satisfying service for your project. Thanks again for choosing Mr. Appliance and have a great day!”
- Trudy P.via Google
“Scheduling a repair was seamless and the receptionist was pleasant and accommodating. “Matt” arrived at our home at the promised time. He was friendly, professional and knowledgeable. He quickly resolved our issues and went above and beyond to advise and assist us. I highly recommend this company. We will definitely reach out to them again.”
Owner Response:
“Hi Trudy, thank you so very much for taking the time out of your busy schedule to let others know about your experience. We are so grateful to have had the opportunity to help you with your project. Thank you for choosing Mr. Appliance!”
- Joe F.via Google
“Very professional and thorough.”
Owner Response:
“Hi Joseph, thank you for taking the time to leave a review. We’re glad to see that you were satisfied with the work done by our team, and we appreciate your support. Thanks again for choosing Mr. Appliance and have a great day!”
- Mary K.via Google
Owner Response:
“Hi Mary, thank you for your review! We work hard to ensure each customer receives the best possible service, and we were happy to help you!”
“Prompt, reliable and friendly service; dryer fixed on the spot.”
Owner Response:
“It was our pleasure to expertly repair your dryer, Timothy. Thank you for giving us a call! Mr. Appliance of Edison”