Discover what our customers have to say about their experience with us. From insightful feedback to honest opinions, this page is a testament to our commitment to providing exceptional customer service.
What People Are Saying About Mr. Appliance of Comal & Guadalupe
Real Stories, Real Results
- Terivia Google
- Chad H.via Google
- Lynn R.via Google
“Ryan was great! Diagnosed the problem quickly, explained everything, was professional and kind. I’ll definitely use them again.”
- Jessica M.via Google
“The technician was prompt, friendly, and honest.”
- Sandivia Google
“They answered the phone on a Saturday of a holiday weekend. They made an appointment for the next business day. Ryan was here in time, worked quickly, explained the problem and provided options. Part was ordered and received quickly, as he expected based on location and task was finalized quickly.”
- HENRY H.via Google
- Vicki B.via Google
“Always friendly, dependable service! I'm a long-time customer.”
- Nancy P.via Google
“Was very pleased by this company’s performance. Ryan, our technician was knowledgeable and effectively repaired our LG product.”
- LARRY M.via Google
“Our service call was scheduled very quickly (for the next morning) and Andrew arrived on time and immediately began to diagnose the problem with our clothes dryer. He got to work on it right away and had our problem solved in minimal time!”
- CLAIRE S.via Google
“Vince is great !”
- Robert J.via Google
“Always a pleasure to deal with these folks.”
- Rick R.via Google
“Ryan did a great job. Diagnosed the problem, ordered the part, and completed the repair in just days. I am very happy with the service and definitely can recommend Mr Appliance”
- Bruce C.via Google
“We recently encountered a problem with the water control on our refrigerator for the water dispenser and ice maker. We had to turnoff the water supply line to stop the leaking of water. Everett from Mr. Appliance responded quickly to our service request, was able to obtain the necessary parts, and complete the repair, all in the same day. He was courteous, professional, and the work was done quickly and at a reasonable cost. We highly recommend he and Mr. Appliance for any appliance services you require.”
- Susanne W.via Google
- Susan M.via Google
“Quick and great service.”
- Jack B.via Google
“Judy scheduled us with a next day service call, and Everett quickly diagnosed and fixed a leaking water input line on our Thermadoor dishwasher. We’ve used Mr. Appliance before, and we’re satisfied with the service they provide.”
- GINA M.via Google
“The technician was very knowledgeable and very courteous. He answered all our questions. He did an excellent job. Thank you!”
- Amy S.via Google
- PAM P.via Google
- Ronald R.via Google
“Did amazing work! Made sure to show me everything that went wrong and made sure everything was working great before leaving! Would highly recommend for anyone that needs anything fixed! Super friendly and knowledgeable!”
- Bernadette C.via Google
“Service provided was very thorough in their assessment and quickly resolved. We highly recommend”
- JESSICA H.via Google
“Ryan was very knowledgeable, professional, and quick Diagnosis was quick. Parts came in reasonable time. Reasonable prices of parts. Fixed my range and washer. Definitely would use this company again if anything else breaks.”
- Ruben H.via Google
“Called to have the fridge serviced for a water leak. Response time was great professional service done as quickly as possible.”
- Tim W.via Google
“Ryan installed a dishwasher for us. He was professional in every way with me. Ryan also explained everything to me in plain language that I could understand. He was polite and did a great job. If I had another installation of an appliance, I would request him from my experience with him.”
- Ken C.via Google
“Our Jenn-Air refrigerator had 4 of its LED lights go out the last couple of months. I made an online appointment on Monday and had a tech (Andrew Olive) here first thing Tuesday. Andrew made a quick diagnostic to determine if something else triggered the light problem. Fortunately it was just the lights and he was able to make the repairs the same day. Would highly recommend Andrew and Mr. Appliance to anyone needing service. Very professional experience.”
- frances G.via Google
- RICHARD Z.via Google
“Great and timely service. Andrew was very professional, talked me through everything and did outstanding job.”
- Sabine N.via Google
“The technician that answered the phone walked me through an entire diagnosis of the issue I was having, and fixed it! He’s an absolute angel! One of the most polite, sincere, knowledgeable professionals I have ever had the pleasure of speaking with. Thank you so very much for your caring and patience! This company was a recommendation from a friend, and I highly recommend as well!”
- Chip S.via Google
“Once again, Mr. Appliance saved the day. Prompt, fair, fast and thorough. Replaced the belt on our dryer…a job I could have never done myself. I’ve recommended to our neighborhood and found many of us have had the same quality of service from them.”
Owner Response:
“Thank you so much for taking the time to leave us a 5-star review.”
- Beth H.via Google
“Found the issue, ordered the part and repaired. Getting them to my home was quick which was much appreciate and the communication was awesome.”
“On time, fixed problem, explained how to avoid further problems, and was very courteous. Well donw”