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What People Are Saying About Mr. Appliance of Comal & Guadalupe

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From 6 reviews

Always called with near exact time they would be at my home for service! Prompt & friendly!

Mr. Appliance was the company who finally figured out what was wrong with our freezer drawer after several companies came and went never fixing our problem. Our refrigerator was still under warranty and the warranty company selected two …

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via Google

Great place to do business with. They call before they head your way and most importantly, they fix it right the first time.

Your service was knowlegeable and friendly. You saved me from having to purchase another very expensive refrigerator. Thank you!

via Google

Twice i have called Mr. Appliance to work on my appliances; dryer, refrigerator, and dishwasher. Both times I have been impressed by their ability to immediately recognize the problem and correct it. Previously I went through the …

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via Google

efficient, thorough service

The serviceman was very helpful and did a very good job. We were very satisfied with Mr. Appliance.

Very knowledgable and courteous technician! Diagnosed the issue with our fridge and freezer and took initiative to order the part covered under warranty and get it installed for us.

Mr. Appliance of Comal & Guadalupe is a great company with highly qualified and honest professionals. When it comes to fixing your household appliances, they know what they are doing. I would definitely recommend them any chance I get.

via Google

Have used multiple times, and has been on time almost always. Great and informative services. Never feel being told something to get a sale but honest information. Follow up is always great when ordering a part. Great service technicians. I…

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via Google

We were visited by two Mr. Appliance technicians, one to diagnose the problem, and another to install the necessary parts. Both were very professional, polite and knowledgable. The work was performed quickly with minimal disruption. However…

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via Google

Third appliance repair we have had with this company. In addition to professionally repairing our washing machine and icemakers in both freezers, the techs gave us some tips on how to do maintenance to help our icemakers keep working …

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via Google

yes I would recommend your services to all my friends as Jason was very professional and did a great job and every time I have called I was treated with respect.

It was a nice experience to deal with good service for a change...

Thank you,

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via Google

Very professional and time efficient service.

Clean entry and exit. Unusual but greatly appreciated. Thank you

via Google

The service technician was knowledgeable, friendly, courteous and very promptly diagnosed the problem with our ailing refrigerator. He ordered the parts, and said it might take up to a week for them to come in and for him to return to install them. It was less than a week, and he fixed the problem with the replacement parts. In between, he advised me what to do with the refrigerator to get optimum cooling and freezing out of it until he could replace the defective parts in the defroster unit.

We would highly recommend him to anyone!

Great service and knowledgeable technician. We would definitely use this service again and would recommend the company to our friends.

via Yelp

Speedy response, great service, professional technician, & thorough repair/cleanup. We will definitely call on this company in the future.

via Yelp

Yes, our neighborhood technician was polite, tidy and knowledgeable. I have had plenty of clumsy, careless workmen so I know a great one when he visits our home. Thank you for sending Carl to get our dishwasher in order.

via Yelp

Excellent service and very professional and respectful...

via Yelp

Totally competent, friendly and professional. We're happy to have someone to relay on in our new neighborhood.

via Yelp

I was extremely impressed with effeciency and speed of Mr. Appliance and their technician, Andrew Olive. We have 3 Frigidaire french door refrigerators with ice makers have quit working. I have tried for months to repair 2 of them and have …

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via Yelp

These guys are a class act. I have used them to purchase and install and new microwave and a new dishwasher. I would definitely use them again. Andrew worked with me to figure out the best value for our money and our needs in both cases and…

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via Yelp

I have used Andrew, from Mr. Appliance, on a few occasions to fix my Miele coffee maker, ice maker and most recently my refrigerator. Each time he has come out, he has always been on time, courteous and extremely knowledgeable on each of …

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via Yelp

I was sent another company by my warranty group and after three unsuccessful visits we requested Mr. Appliance, not only did they book me for same day service but my Bosch refrigerator was up and running after only one day. The technician …

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via Yelp

Probably best service I've ever had from a repair company! Same day service, knowledgeable, capable,polite tech that knew what the problem was right off the bat. Coming from the repair industry and having a jaded opinion of it, andrew hit …

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via Yelp

My dual ben KitchenAid dishwasher broke on me and I had no idea who to call in order to repair it. I was so grateful after speaking with Andrew and being told that he had worked on this type of washer before. Long story short after about 30…

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via Yelp

Well it's summer time & kids are home so that means things are going to fall apart. My ice maker stopped working first & then the fridge stopped cooling. Called Mr. Appliance because a friend referred me. From beginning to end the service …

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via Yelp

In fairness to Mr Appliance, I needed to update this review because the problem with the washing machine turned out to be some coins in my pocket that jammed the washing machine. This had never happened in the 2+ years of using this machine…

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via Yelp

Great company! They have some great people. They have a lead named Andrew, he is a true craftsman. He raises the bar when it comes to service. They work on brands most companies won't touch.

via Yelp
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5.0 of 5 Stars – 2 Reviews

  • "Knowledgeable and Efficient Technician"

    My technician, Jason, came to my home to fix a possible propane leak with my new cooktop. He could tell I was interested in learning, so he explained everything he was doing and when he found a leak, he showed me where it was and why it was leaking. Even though he found the leak, he checked all the other connections to make sure there were no more problems. I appreciated his thoroughness. He was very polite, worked quickly, and even answered a question about one of my other appliances. When I called Mr Appliance back to tell them about my good experience, they said Jason was a new employee. If these are the types of qualified technicians they hire, I will certainly use Mr. Appliance again and specifically ask for Jason.

    - , New Braunfels , TX

  • I would highly recommend Andrew and his crew to anyone I know and don't know. I didn't expect or believe this quality of customer service existed!

    I usually do not have the time to sit and write a review for a service that I have received, but today I find myself making it a point to carve out some me time to share my extraordinary experience with Andrew Olive and his team of professionals. In today's world of overall terrible customer service and zero compassion for humanity, I found Andrew and his crew to be a breath of fresh air. From the moment the team arrived at my door they rolled out a doormat where they could wipe their feet. It was not raining outside nor did any of them had muddy shoes. It was simply the first step to their beautifully formulated process of surpassing their clients needs. The next step, which once again took me by surprise, was when all of the service professionals who were entering my house proceeded to put foot booties over their shoes to further protect my floors. Again, none of them had dirty shoes, it was just another way to take care of their client. Then with smiles from ear to ear they handed me their business care to assure me that they were in fact the company that I was expecting. Allowing strangers into your home is a highly vulnerable situation to put yourself in. But what surprised me most about Andrew and his team of professionals was the way they conducted themselves like well-seasoned professionals and total gentleman. Soon after they began to work we shared conversations about our families and our old fashioned values. I felt as if I was chatting with friends or family members instead of a team of professional repair men. Within no time they repaired my 3 ice makers and they were able to order the exact dishwasher that I wanted for a lower price than I had found online. When the dishwasher arrived about four days later, Andrew and his team returned to install it and hauled away my old appliance. I would highly recommend Andrew and his crew to anyone I know and don't know. I didn't expect or believe this quality of customer service existed. Andrew has based his company standards to revolve around his clients needs. He strives for nothing short of exceptional customer service driven by trust and honesty. Bravo Andrew Olive and team! Thank you for showing me that there is still hope for our humanity and that there are still honest to goodness people who truly care about other people. You are all welcomed back at my home any time! With or without your shoe booties!

    - , New Braunfels , TX

* Some of these reviews may have been submitted on other websites. We are not affiliated with or sponsored by these websites.

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