Discover what our customers have to say about their experience with us. From insightful feedback to honest opinions, this page is a testament to our commitment to providing exceptional customer service.
What People Are Saying About Mr. Appliance of Columbus
Real Stories, Real Results
- Jerald P.via Google
- Rose A.via Google
“Very easy to set up an appointment. Very helpful people online. Service and parts were arranged competently by a nice young man. Thank you so much.”
- Karen C.via Google
“My freezer is finally up and running! Noah is the best!”
- Jared K.via Google
“Very informative on diagnosis of the issue with the fridge.”
- Scott H.via Google
“Exceptional service and knowledge of products. Highly recommend”
- Kylee S.via Google
“This company is absolutely amazing! Dana is such a great person! thank you for fixing my appliance!”
- Angela C.via Google
“I was very pleased with the quality customer service and communication from Mr. Appliance. The service professional was very professional, friendly and arrived on time. They followed up with confirmation emails for all appointments and text messages as well. I have been very satisfied with their exemplary level of service.”
- Elizabeth L.via Google
“Nick was great and responsive. I was impressed how quickly Mr. Appliance was able to get my fridge fixed.”
- Bob C.via Google
“Came quickly very nice guy”
- Estelle B.via Google
“service was friendly prompt courteous and professional”
- Mark S.via Google
“I saw the reviews here, after having my call directed to Mr. Appliance, and I was concerned what my experience would be. Fortunately we got Pete and he gave his assessment of our refrigerator. It's about 9 years old and for us it made sense to just get a new one. Some may try to fix theirs, but with circuit boards and compressors involved, a new one is more likely to be a good use of our funds. Pete gave us just what we needed to make our decision. I would call this company again for help with our appliances. I very much value a skilled technician who can give us expert advice.”
- CHRIS V.via Google
“Went above and beyond to repair my LG dishwasher. It was quite a struggle to get around LG's bad design to get to the repair needed and to get dishwasher back together.”
- David C.via Google
“Did a great job”
- Markvia Google
- Matthew M.via Google
- Tom K.via Google
- Shannon G.via Google
“Both of the techs that came out to my house were very professional and did a great job fixing my dryer and then my washer. I'm very pleased!”
- Richard C.via Google
“Just had a good feeling about the service, will use again when needed. Thank you.”
- Lorivia Google
“I scheduled an appointment on-line, called to follow-up and was told the system had allowed the appointment by mistake and they weren't available at that time. I thanked them and hung up to find another company. Within minutes I received a call from the office saying they had moved some things around and could get me in the next day after all. This was very much appreciated. I then received a text with a picture of the technician that would be doing the work and the time was confirmed. Nick arrived on time the following day, was very professional and polite and fixed our refrigerator. Excellent service.”
- Sara K.via Google
“Received a text telling me the window of time when the tech would show up. Received a follow-up text when the tech was almost there. The tech was very friendly, quickly diagnosed, and fixed the problem.”
- Nadine H.via Google
- Jerry W.via Google
“Pete did a great job of repairing our refrigerator”
- Amber R.via Google
- Patrick R.via Google
- Amy C.via Google
“Carla is great!!”
- JIMMY K.via Google
“The 2 techs that came were very timely and knowledgeable, did a good job of assessment then returned when they said and completed the job. A+”
- Abidwahid G.via Google
“Prompt and good problem solving. Honors estimate for longer than most”
- Valerie R.via Google
- Mary B.via Google
- Melody N.via Google
“Great communication and quick service.”
“Very respectable repair man and friendly service didn’t take long. He was on time answered any questions I had about the appliance. Clean up work area before he left. Will definitely use for any appliance needs I have in the future.”