Discover what our customers have to say about their experience with us. From insightful feedback to honest opinions, this page is a testament to our commitment to providing exceptional customer service.
What People Are Saying About Our Nashville Appliance Repair Services
Real Stories, Real Results
- David Trundlevia Google
- Nita Kylevia Google
“It was my 1st time with Mr. Appliance and I was not disappointed. Eric was so nice. He was personable but didn't waste my time. The work was completely satisfactory.”
Owner Response:
“Thank you for leaving this review! It’s great to see that you had a positive experience with us, and we’re glad that we could provide satisfying service for your repair. Thanks again for choosing Mr. Appliance and have a great day!”
- Robert Hoffmanvia Google
“Prompt response and worked with us on a home warranty claim involving our range top. Kerry the tech was professional, carefully studied the problem and was able to help us resolve the repair the first time and all is working great. Would highly recommend Mr. Appliance and Kerry.”
Owner Response:
“Hi Robert, thank you for leaving us this review. We're thrilled that you enjoyed your experience. Customer experience and satisfaction is our priority, and your review reaffirms the hard work we put in every day. We appreciate your kind words. Thank you again for choosing Mr. Appliance.”
- JOHN FITEvia Google
Owner Response:
“Hi John, thank you for taking the time to leave us this review! We strive to provide our customers with an exceptional customer experience during every appointment, which includes showing up on time, performing high quality work that we stand behind and cleaning up when we are done. We look forward to helping you with all your appliance repair needs. Thank you for choosing Mr. Appliance!”
- B Hollisvia Google
“Kerry did a great job fixing the clock on my stove.”
Owner Response:
“Thank you so much for the review! ”
- Isabel Pasqualonevia Google
“Amazing communication, neat, trusting extremely professional. I will never use anyone else. Thank you for an amazing experience.”
Owner Response:
“Hi Isabel, thanks for your review and for choosing Mr. Appliance! We are so grateful that you gave us a chance.”
- DJ Da Kwiet Wunvia Google
Owner Response:
“Hi Dj, thank you for leaving this review! It’s great to see that you had a positive experience with us, and we’re glad that we could provide satisfying service for your project. Thanks again for choosing Mr. Appliance and have a great day!”
- Joshua Kleppinvia Google
“Shaun was excellent and the service was quick. Would use Mr. Appliance again!”
Owner Response:
“Hi Joshua, thank you for your review! We appreciate your business and look forward to hearing from you when you have your next appliance repair to tackle.”
- Aron Wrightvia Google
“Kerry was a super nice guy and knowledgeable. Repaired our washer/dryer in no time at all!”
Owner Response:
“Hi Aron, thank you for leaving this review for our team. We’re grateful for your support, and we’re glad to see that you were satisfied with our services. Thanks again for choosing Mr. Appliance, and have a great day!”
- Dawn Vander Weidevia Google
“Great communication, good job helping us to get non-warrantied parts at no cost from manufacturer.”
Owner Response:
“Hi Dawn, thank you for your review! We appreciate your business and look forward to hearing from you when you have your next appliance repair to tackle.”
- Cindy Storyvia Google
“Cannot say enough wonderful things about Mr. Appliance. Eric Rust did a fabulous job, even working with GE/Monogram to get my issue approved under warranty. He was punctual, thorough and very nice. Highly recommend Mr. Appliance.”
Owner Response:
“Thank you for leaving this review! It’s great to see that you had a positive experience with us, and we’re glad that we could provide satisfying service for your repair. Thanks again for choosing Mr. Appliance and have a great day!”
- Marilyn Warrenvia Google
“This is always a great experience.”
Owner Response:
“Thanks for taking the time to leave us a review!”
- Carol Carvervia Google
“I call Chris at Mr. Appliance any time my appliances go down.. He’s friendly and above all he can fix any appliance..”
Owner Response:
“Thank you for taking the time to leave us a review!”
- Emily Sandersvia Google
“From the first phone call to the repair everything goes perfect. The repair guys are wonderful and you can tell they like working for this company. I will never use anyone else. Never!”
Owner Response:
“Thank you so much for your kind words! We have an amazing crew!”
- MATT FONTANAvia Google
“We have used Mr. Appliance several times and always, without exception, they have been timely in arrival according to the schedule, performed all work knowledgeably and successfully, were very willing to answer questions and explain anything we asked about the job in process, and were courteous throughout. The work was done professionally, courteously, and diligently. Would definitely call them first every time.”
Owner Response:
“Thank you so much for your repeat business! We are so happy to hear that you have been pleased with our service! ”
- Kimberly Montgomeryvia Google
Owner Response:
“Thanks for the review! ”
- Brenda Cashvia Google
“Excellent service & response time. Very professional. Took time to explain the issue which was much appreciated.”
Owner Response:
“Thank you for the review! We have a great team that loves to help! ”
- Donovan Lundstromvia Google
Owner Response:
“Thank you for the review!”
- Suzanne Wadevia Google
“I cannot recommend Mr Appliance enough. My refrigerator stopped working after some huge storms here in Nashville, and Bosch sent me a list of approved technicians. I’m so glad I called Mr Appliance. Eric was professional, prompt and kept me in the loop as to what was going on with the issue. It was a very complicated repair and he went to bat to get the parts covered under the warranty. What was a very costly replacement became just a service call charge. Do not hesitate to call them for your issue. They are skilled, organized and lovely to deal with.”
Owner Response:
“We are so happy that we could help you out during a difficult time! Thanks for giving us a call! ”
- Sam McGeevia Google
“Shaun arrived in the allotted window.He was very professional and friendly.He gave us good advice on what we should do as well Great company even better employees as far as I'm concerned .”
Owner Response:
“Thanks for the kind words! We have an amazing crew and we are proud of them! ”
- Paul Sopervia Google
Owner Response:
“Thanks for the review!”
- Carol walkervia Google
“Kerry did an excellent job and was very professional.”
Owner Response:
“Thank you for the review!”
- Jerry Goochvia Google
“Very knowledgeable Good work Reasonable price”
Owner Response:
“Thank you!”
- Jason Elvidgevia Google
“Our refrigerator quit cooling and I have used this company before. Scheduling was easy and the repair was timely even though they needed to order some parts. They did a complete rebuild which kept me from having to replace my side by side matching units. Thanks to Eric and Sean for your professional service!”
Owner Response:
“Thank you for leaving this review! It’s great to see that you had a positive experience with us, and we’re glad that we could provide satisfying service for your repair. Thanks again for choosing Mr. Appliance and have a great day!”
- Georgia Fruechtenichtvia Google
“Shaun did a great job fixing my dishwasher. He was professional, friendly, communicated well, and worked quickly.”
Owner Response:
“Thanks so much for trusting us with your dishwasher repairs. Shaun is an asset to our team!”
- Laura Salvesonvia Google
“They always do a thorough job with courteous technicians and great communication from the main office.”
Owner Response:
“Thank you Laura! We really appreciate the kind words and repeat business. ”
- J. A. Butcher (JB)via Google
“Kerry was on time, helpful, and worked with us to get our washer sorted out and back on its feet”
Owner Response:
“Thanks so much for letting us know! We will pass this along to Kerry. We greatly t appreciate your business. ”
- Elizabeth Ramseyvia Google
“Shaun was great - professional and efficient. He took his time to explain to me what was going on and was able to resolve the problem with my washer on the same day.”
Owner Response:
“Thanks! We love when we can take care of a repair in one trip! Shaun is a great technician who truly cares about the customer.”
- Michele Pillarvia Google
“We have loved Mr. Appliance for years. Nathan is amazing and every service person he sends our way is great. Today we ha Eric. He found the prob and saved us a TON of $.”
Owner Response:
“Thanks Michele! We love having you as a customer. It has been an honor and we look forward to continuing to help with any appliance repair needs you may have.”
- Nae Trussvia Google
“Chris is very professional and able to answer all questions and concerns. I had with my appliances.”
Owner Response:
“Thank you so much! We will pass this along to Chris. We appreciate your business!”
“Very courteous and helpful. Pricing was reasonable and my technician knew exactly what he was doing and explained everything. I will use Mr. Appliance again, and I can't recommend them enough.”
Owner Response:
“Hi Andy, thank you so much for this review! We really appreciate you being a loyal customer and helping to share the word about Mr. Appliance. We're here for your appliance repair needs anytime!”