Discover what our customers have to say about their experience with us. From insightful feedback to honest opinions, this page is a testament to our commitment to providing exceptional customer service.
What People Are Saying About Mr. Appliance of Arlington
Real Stories, Real Results
- Vidal Williamsvia Google
- Ian Sargentvia Google
“Very friendly and easy to communicate with!”
Owner Response:
“Thank you for your positive feedback! We're glad to hear that you found our team friendly and easy to communicate with. We strive to create a welcoming environment for all our customers. We appreciate your support and look forward to serving you again!”
- Nathan Lipsettvia Google
Owner Response:
“Thank you for your positive rating! We're thrilled to hear that you enjoyed your experience with us. If you have any feedback or suggestions in the future, feel free to share. We look forward to serving you again!”
- Joy Pressleyvia Google
“They did an excellent job fixing my washer. They were also quick to come out.”
Owner Response:
“Thank you for your wonderful feedback! We're thrilled to hear that you were satisfied with our washer repair service and that we could respond quickly. Your satisfaction is our top priority, and we appreciate your support. If you need any further assistance in the future, don't hesitate to reach out.”
- Rosa Milesvia Google
“Very reliable company and the staff are very professional.”
Owner Response:
“Thank you for your positive feedback, Rosa! We're glad to hear that you found our company reliable and our staff professional. We appreciate your support and look forward to serving you again in the future.”
- Judy Thompsonvia Google
Owner Response:
“Thank you for the fantastic rating! We appreciate your support and look forward to serving you again soon.”
- Aldea Boazvia Google
“An amazing appliance repair company! They work with your schedule, were always in time and sent a pic of the tech ahead of the appointment. Tech arrived and put booties on to protect our floors. Our tech, Tesfa, was very knowledgeable, courteous and showed me each step of his process. He answered all my curious questions and tolerated my yappy dog. He was very patient around my autistic son as well. Once the dryer part arrived (we have an old model), Tesfa returned and was very efficient in dismantling and fixing the dryer. Pricing was reasonable, more economic than the larger competitors. I will 100% call them back for any appliance repair and recommend this company to my neighbors!”
Owner Response:
“Thank you for your wonderful review! We're thrilled to hear that you had a positive experience with our service and that Tesfa was able to meet your needs with professionalism and care. It's great to know that our scheduling flexibility and attention to detail made a difference for you. We appreciate your recommendation and look forward to assisting you again in the future!”
- Wade “Mathguru” Milettovia Google
“Been putting off the fridge repair for a couple years since it worked fine (leaky water line I assumed). Daniel came out and found the problem (thanks best buy open box), ordered the part, and installed it within a week! Great service all around.”
Owner Response:
“Thank you for your positive feedback! We're glad to hear that Daniel was able to diagnose and resolve the issue with your fridge so efficiently. It's great to know that you experienced excellent service from start to finish. We appreciate your trust in us and look forward to assisting you again in the future!”
- Anne Greenvia Google
“Bryan was such a great representative of your company! He was friendly and knew what he was doing!”
Owner Response:
“Thank you for sharing your positive experience with Bryan! We're thrilled to hear that he provided you with friendly and knowledgeable service. Your feedback is greatly appreciated and motivates us to continue delivering excellent customer support. We look forward to serving you again in the future!”
- Ansley Dalbovia Google
“Tesfa did a wonderful job fixing our dishwasher, and is a lovely human being as well. We will be calling Mr. Appliance again!”
Owner Response:
“Thank you for your five-star rating! We appreciate your support and are glad to know you had a great experience. Your satisfaction is our top priority, and we look forward to serving you again soon.”
- Alex Gandyvia Google
“Your people that work for Mr Appliance a very kind and patience very patient and does very good work I appreciate them all Otis from the Monroe”
Owner Response:
“Thank you for your kind words, Alex! We're delighted to hear that our team made a positive impression on you. Your appreciation means a lot to us, and we'll be sure to pass on your compliments to them.”
- Jason Owenvia Google
“Technician was on time, professional, thorough in his repair work and communicated very well every step of the process.”
Owner Response:
“Thank you for your wonderful feedback, Jason! We are delighted to hear that our technician met your expectations and provided excellent service. Your satisfaction is our priority, and we hope to assist you again in the future!”
- Monica Richardsonvia Google
“Our technician Tesfa was amazing! He was very thorough and fixed our dryer as well as clearing our very clogged dryer vents that we had cleaned just a few weeks ago. I’m not thrilled about the dryer going out of commission, but it brought Mr. Appliance into our lives. They are now our dryer vent and appliance repair service. I highly recommend their service!”
Owner Response:
“Thank you for your wonderful review, Monica! We're delighted to hear that Tesfa provided thorough and effective service. It’s fantastic to know we can be your go-to for dryer vent and appliance repairs. Your recommendation means a lot to us!”
- Diane Meinhardtvia Google
“Robert was friendly, professional, and very knowledgeable. Thank you.”
Owner Response:
“Thank you, much appreciated”
- Marlo Klorfeinvia Google
Owner Response:
“Thank you, Marlo, for your wonderful rating! We're glad we could whip your appliance back into shape. Mr. Appliance of Greater Atlanta”
- Robert Garrettvia Google
“Excellent communication and service!”
Owner Response:
“Thank you, Rob! We're proud to provide clear communication and superior service as we repair your appliance. Mr. Appliance of Greater Atlanta”
- Anna Bollervia Google
“Mr. Appliance’s technician was excellent in diagnosing and repairing problems with vent fan. Highly recommended.”
Owner Response:
“We're glad our service professional did a great job repairing your vent fan, Anna! Thank you so much for recommending us. Mr. Appliance of Greater Atlanta”
- Felicia Allenvia Google
“Extremely responsive, knowledgeable, trustworthy, and honest about cost. They do great work. I highly recommend!”
Owner Response:
“Thanks for your recommendation, Felicia! It's our pleasure to provide honest and informative appliance repair services to help our community keep their homes in tip-top shape. We're grateful to serve you! Mr. Appliance of Greater Atlanta”
- Dannis Johnsonvia Google
Owner Response:
“Thank you, Dannis! It's a pleasure to provide appliance services you can count on! Mr. Appliance of Greater Atlanta”
- ALEX MUNTYANvia Google
“Had a great experience with Mr.Appliance company. Issues that took months for other companies to work on were fixed within two visits”
Owner Response:
“Alex, thank you for sharing your experience! We're grateful to keep your home in working order and are glad we could expertly repair your appliance. We're here should you ever need our appliance repair services again! Mr. Appliance of Greater Atlanta”
- Joni Cookvia Google
“Great service. The service man was very nice and helpful. Cleaned up after he was done and explained to me what he was doing.”
Owner Response:
“It's great to hear that our service professional respected you and your home, Joni. We're glad he clearly communicated the scope of work to you and provided superior service. Thank you for giving us a call to repair your appliance! Mr. Appliance of Greater Atlanta”
- Catherine W Amosvia Google
Owner Response:
“Thank you, Whitney! We're always here if you need us to whip those appliances back into shape! Mr. Appliance of Greater Atlanta”
- Amber Freemanvia Google
Owner Response:
“Thank you, Amber! We're always here to help you whip those appliances back into shape! Mr. Appliance of Greater Atlanta”
- ANNA PFOHLvia Google
“My technician was on time, very knowledgeable, polite and I would definitely recommend.”
Owner Response:
“Anna, thank you for sharing your recommendation! We're here to provide prompt and expert appliance services you can trust, and we're delighted our service professional could earn your satisfaction. If you need us in the future, please don't hesitate to call! Mr. Appliance of Greater Atlanta”
- Peggy Haganvia Google
“Justin,was the Technician who serviced our washer, on his visit to our home. He was polite, professional, and patient with all the questions I had, as he serviced our washer. I appreciated his attention to the details of my concerns, and his willingness to answer and explain the details involved with our washer. We were very satisfied with the overall outcome”
Owner Response:
“Thank you for sharing your satisfaction, Peggy! It's great to hear that Justin made sure to answer any questions or concerns you had and share what had gone wrong with your washing machine. We're glad he did a great job whipping it into shape so your home can function on schedule. We'll be sure to pass your appreciation along! Mr. Appliance of Greater Atlanta”
- Lorrie Burroughsvia Google
Owner Response:
“Thank you for your wonderful rating! We're glad we could whip your appliance back into shape. Mr. Appliance of Greater Atlanta”
- Rachaelvia Google
“Professional courteous and fast. Will definitely use again”
Owner Response:
“Rachael, thank you! We're glad our speedy expert service was helpful in repairing your appliance. We look forward to helping you again should the need arise. Mr. Appliance of Greater Atlanta”
- Jana Wallvia Google
“Great experience with Mr Appliance. Keith was assigned to my repair and I couldn't have asked for a better technician.”
Owner Response:
“Thank you for sharing your experience, Jana! We're glad to have Keith on the team, and we're delighted his expertise and excellent service earned your trust in us. If you need us for future appliance repairs, please don't hesitate to reach out! Mr. Appliance of Greater Atlanta”
- Anne Fiermanvia Google
“The service man was smart, kind, and knowledgeable”
Owner Response:
“Anne, thank you for your feedback! We're glad our service professional's commitment to superior service made a positive impression on you. We hope to help you again! Mr. Appliance of Greater Atlanta”
- Karen Henryvia Google
“Robert, the technician, was very friendly, prompt and very helpful. He went above and beyond with his service”
Owner Response:
“Karen, thank you for your wonderful feedback about Robert! We're grateful that he earned your satisfaction with his commitment to serve, and we look forward to passing your comments along to him. Mr. Appliance of Greater Atlanta”
“Excellent!!! Jeremy is the BEST. As a new homeowner they are my new go to guys for all of my appliances.”
Owner Response:
“Thank you for your fantastic review! We're thrilled to hear that Jeremy provided you with excellent service. As a new homeowner, having reliable support for your appliances is essential, and we're glad to be your go-to team. We look forward to assisting you with all your future appliance needs!”