Discover what our customers have to say about their experience with us. From insightful feedback to honest opinions, this page is a testament to our commitment to providing exceptional customer service.
What People Are Saying About Our Annapolis Appliance Repair Services
Real Stories, Real Results
- Hank W.via Google
- Andre S.via Google
Owner Response:
“Thank you for the 5-star rating!”
- Lorraine R.via Google
Owner Response:
“Thank you for the 5-star rating!”
- Katie B.via Google
“The Mr. Appliance team, Dwuan and John, we fantastic. Timely and professional, Dwuan explained everything they were doing and why, in order to diagnose and fix my dishwasher issue. I highly recommend them!”
Owner Response:
“Thank you for the wonderful review!”
- James L.via Google
“I've used Mr. Appliance for many different appliances and my experience has always been positive. Most recently Paul quickly diagnosed the problem with my refrigerator, and quickly - and inexpensively fixed the problem.”
Owner Response:
“Thank you for the wonderful review!”
- Luis S.via Google
Owner Response:
“Thank you for the 5-star review!”
- Clifford D.via Google
“They showed up on time. Figured out the problem. Now parts are on order. They defrosted it so I could have ice cubes till they come back with parts. Only problem it's been over 24 hours but still no cubes.”
Owner Response:
“Thank you for the wonderful review!”
- Lisa R.via Google
“On time, professional and great explanation of concerns and possible resolutions. Although we did not have the repair would use them again.”
Owner Response:
“Thank you for the wonderful review!”
- David B.via Google
“Paul was awesome and a good teacher”
Owner Response:
“Thank you for the wonderful review!”
- Melissa L.via Google
“Repairman was polite, courteous and on time”
Owner Response:
“Thank you for the wonderful review!”
- Nan B.via Google
“It was his birthday and could not have been nicer! Very knowledgeable and helpful.”
Owner Response:
“Thank you for the wonderful reciew!”
- Patti D.via Google
“Repair was easy to schedule. Dwaun was on time, courteous, friendly and very knowledgeable overall. Very helpful information. Finished the repair with no problem. Highly recommend him.”
Owner Response:
“Thank you for the wonderful review!”
- Cookie P.via Google
“Paul was great, very professional, found the problem with my dryer, ordered the parts and returned to fix the dryer!!!thank you”
Owner Response:
“Thank you for the wonderful review!”
- Rick P.via Google
“No surprises and expert care”
Owner Response:
“Thank you for the wonderful review!”
- Marua S.via Google
“On time. Technician very knowledgeable and explained things in terms for me to understand. Very -pleasant”
Owner Response:
“Thank you for the wonderful review!”
- John C.via Google
Owner Response:
“Thank you for the 5-star review!”
- John C.via Google
“Intelligent worker understood the intricacies of our refigerator malfunction, worked on it, used simple parts he had in the truck, and achieved a perfect repair. I appreciated that there was no BS about needing to put in expensive parts. And because he was an experienced craftsman there was no BS about why the repair wasn't perfect - because it was perfect. Would call Mr Appliance again.”
Owner Response:
“Thank you for the 5-star review!”
- Tim F.via Google
“On time, quick, knowledgeable. Great service.”
Owner Response:
“Thank you for the wonderful review!”
- Gwen P.via Google
“On time. Fair fees. Courteous. Did the job. Excellent!”
Owner Response:
“Thank you for the wonderful review!”
- Karen H.via Google
“Fast service, professional knowledgeable technician”
Owner Response:
“Thank you for the wonderful review!”
- Lynda C.via Google
“Fantastic customer service!”
Owner Response:
“Thank you for the wonderful review!”
- Polly V.via Google
“Thank you Mr Appliance! Now we have ice! I’m a first time customer and so glad to know about you!”
Owner Response:
“Thank you for the wonderful review! It was a pleasure being able to service your appliance needs. ”
- Carol M.via Google
- Peggy C.via Google
“Technician was punctual, knowledgeable, professional and personable. Issue was fixed quickly and price was fair.”
Owner Response:
“Thank you for the wonderful review!”
- Lisa D.via Google
“Great service, knowledgeable and honest technician, showed up on time and they sent his photo first, which is a thoughtful safety touch. I paid about what I’d expect to. Would definitely use them again. My handyman recommended them.”
Owner Response:
“Thank you!”
- Colleen Y.via Google
“We had a very positive experience with Mr. Appliance of Annapolis. They answered the call the first time, got us set up in a timely fashion, communicated very well and we knew what to expect. Our technician, Paul, was top-notch and took his time to explain everything to us. Would not hesitate to call on them again (but I hope we don't have to, if you know what I mean!).”
Owner Response:
“Thank you for the wonderful review! ”
- Barbara M.via Google
“We are renovating our kitchen and wanted to keep our Viking Cooktop. It needed regulated and Bobby was able to easily regulate it and order a new piece that makes it look good as new. Very professional and I will use them again if I ever need it!”
Owner Response:
“Thank you for the wonderful review!”
- Mary K.via Google
Owner Response:
“Thank you for the wonderful review!”
- Elizabeth B.via Google
Owner Response:
“Thank you for the 5-star rating! ”
- Ryan S.via Google
Owner Response:
“Thank you for the 5-star rating!”
“Great work and fast.”
Owner Response:
“Thank you for the wonderful review!”