Discover what our customers have to say about their experience with us. From insightful feedback to honest opinions, this page is a testament to our commitment to providing exceptional customer service.
What People Are Saying About Mr. Appliance of Waterford
Real Stories, Real Results
- Anitha J.via Google
- Clement J.via Google
- Terry V.via Google
- Berta S.via Google
- Byron N.via Google
- Janine L.via Google
“I was able to get an appointment for the next day. Technician let me know when he was coming and was very neat. Problem was identified and the part ordered. Installation was quick and everything is working again. Great service 👏.”
- nicole M.via Google
- Caleb J.via Google
“This is an amazing company to have in your back pocket when you need knowledge and efficiency to service any appliance! I did not know of this crew before giving them a call, but I always look for a business that may not be the biggest, but will give you the service that's better than the rest! David is prompt with his calls and his technicians are hands on and communicate with you through each and every job they will repair for you. Shout out to Luke for being a spot on technician for this company! He is a clean cut genuine guy who like myself can make you feel like you have known each other for a minute while working with him. Appreciate you all and look forward to the future!”
- jjellisovia Google
“Great service. Available very quickly and flexed on my amount due.”
- Craig D.via Google
“Arrived the same day I called, and the tech was kind, good attitude and professional”
- Dorothy H.via Google
“On time, explained problem and fixed it.”
- Marnie M.via Google
“Great service. Arrived on time. Fixed our issue very quickly. Would definitely recommend”
- Blake L.via Google
“Super fast! Gemayel came in quickly, diagnosed the issue, and had the part in his van to repair my washing machine!”
- Reggie J.via Google
“John was awesome and very professional!”
- Ann H.via Google
“I have an 18 year old professional stove /gas with convection oven. When I thought it would be impossible to repair these talented marvelous folks did it.”
- Kim B.via Google
“I do recommend this company and have used them several times. Great customer service. Dean was very polite and professional.”
- Jeff L.via Google
“Good 1st time experience from appointment scheduling to completion. Gemaal, the technician, quickly diagnosed the problem, explained what was required, how long it would take (2 days for parts) and returned as scheduled to make the necessary repairs. Our laundry room is small and with stackable units, it wasn’t the average job. Well done all, definitely refer your group to friends and neighbors.”
- Janet C.via Google
“Excellent customer service from initial call to serviceman. Came same day. Very pleased with work.”
- Doreen B.via Google
“Luke, our technician was very polite. Knowledgeable about my product as he were able to address all concerns. I would recommend and use them again.”
- William S.via Google
“The staff members at Mr Appliance were absolutely fantastic! Mr Gemayel Khan thoroughly and accurately trouble shot the problem with our gas oven and had us up and running quickly! In fact the oven works better than it did when it was new 4 years ago! Gemayel was professional and very personable and courteous. Mr David Fahy was also very professional and courteous. He orchestrated the repair process from start to finish, maintaining constant contact with us throughout the repair. We give our wholehearted endorsement and recommendation of Mr Appliance to anyone in need of appliance repairs! Sincerely, Bill and Doris”
- Ann T.via Google
- Brian D.via Google
- Thomas H.via Google
- Earl C.via Google
- dennandawsonvia Google
- Franklin H.via Google
“Very professional and honest. Will highly recommend them.”
- Nathan M.via Google
“Dean is always a pleasure. Does great work and always willing to answer all of my questions.”
- Blondell M.via Google
“Luke I was very professional and efficient. As a result, I would not hesitate to call Mr. Appliance for any of my appliance repairs in the future.”
- KIMPHANY G.via Google
“He was very nice he came in and did he had to do kept his word on what time he would be here I would recommend this company to anyone.”
- HERMAN L.via Google
“Got appointment scheduled to have someone come over the very next day. Gemayel showed up on time and was quick in diagnosing the problem. Since the required part had to be ordered (for our 2002-model washer), the repair was completed two days later. Gemayel was very professional in his approach and seemed quite knowledgeable about appliances. As a bonus, got some useful tips on dishwashers. Fully satisfied with the service and sure glad to have our washer up and running.”