Discover what our customers have to say about their experience with us. From insightful feedback to honest opinions, this page is a testament to our commitment to providing exceptional customer service.
What People Are Saying About Mr. Appliance of Southwest Idaho
Real Stories, Real Results
- Mark F.via Google
- Gladys C.via Google
- Judy L.via Google
- Alison M.via Google
- James A.via Google
- Meg F.via Google
“They were wonderful!! Thank you so much!”
Owner Response:
“Meg, Thank you for your comments about Marty. Marty is a great representive for our company. He works hard for our customers.”
- Cathy C.via Google
“Vio was very professional. We highly recommend Mr appliance He was able to put our LG oven door back together after we took it apart for cleaning”
Owner Response:
“Cathy, Vio does a good job with our customers. Thank you for the review.”
- Colleen B.via Google
“Communication, timeliness, cost and appliance man "Vio" were all great. Thank you Vio for a job well done!”
Owner Response:
“Colleen, Thank you. I will be sure to tell Vio and the girls in the office.”
- K H.via Google
- Sheri F.via Google
- Joann K.via Google
“Clear communication, quick appointment scheduling, Vio was prompt and very helpful, courteous, informative. Cost was as quoted. So far washer is working great. Thank you!”
Owner Response:
“Joann, Thank you for your reply. Our customers mean a lot to us.”
- wanda D.via Google
- Maria C.via Google
“Vio was on time, cordial and gave me very good information about the issue with the dryer. Gave me tips about how to use washer and dryer effectively. I would recommend Mr. Appliance!!”
Owner Response:
“Maria, Thank you for your comments. We take pride in our customer service.”
- Angela D.via Google
“Vio was very professional and explained to me what was wrong with my appliance and even suggested a few things I can do for enhanced maintenance. Thank you!”
Owner Response:
“Angela, Thank you for your feed back. Vio, does a nice job with our customers.”
- Melba M.via Google
“Vio was very professional, arrived on time and was very personable I would ask for him again”
Owner Response:
“Melba, Thank you for your review. I will tell Vio.”
- Gary H.via Google
- Nyla R.via Google
- Elizabeth N.via Google
“If you have Bosch appliances, call these guys and ask for Christopher. He is super skilled and really nice, too. Can’t say enough about his service. He’s awesome!”
Owner Response:
“Thank you for the kind words, Elizabeth. Chris has been working on Bosch appliance for about 12 years. He is very familiar with them and yes is very nice guy. He works hard for our customers.”
- Vicki H.via Google
“The technician was thorough and attentive. He took great care with my refrigerator and surrounding areas. He explained all components of the repair and addressed all of my questions with patience and understanding.”
Owner Response:
“Vicki, you are very kind. I will be sure to tell the tech about this. We all work to help our customers to have a good experience.”
- Amy S.via Google
“Vio was great. Very knowledgeable. Diagnosed and fixed my washer quickly. Had great tips to help the washer run more efficiently. Highly recommend!”
Owner Response:
“Amy, thank you. It is important to take care of our customers.”
- Jeff S.via Google
“Richard quickly identified the problem and resolved it on the same trip.”
Owner Response:
“Thank you, Jeff. Richard has worked for us 10 years and does a good job with our customers.”
- Karen K.via Google
“Christopher is a great asset to your company. He has great troubleshooting skills and communication skills we recommend your service to a neighbor already”
Owner Response:
“Karen, Thank you for your great review and referring us to your neighbor. We will work hard to provide them with quality service.”
- Heather J.via Google
“Great service! I highly recommend Martin! Great communication, text message with photo beforehand, plus great follow up.”
Owner Response:
“Heather, Marty has been with us for 11 years and does a great job with our customers.”
- Walt H.via Google
“The technician (Christopher) was professional and efficient, did a great job. Thank you”
Owner Response:
“Walt, Thank you for giving Chris the opportunity to show you our customer service. ”
- Sandra J.via Google
Owner Response:
“Sandra, Thank you for the review.”
- Erika G.via Google
“Vio did an excellent job. He was professional, completed the job and explained the costs. He made sure my washer worked.”
Owner Response:
“Erika, Thank you for the kind words. I will be sure to tell Vio.”
- Jeremy B.via Google
“Vio Bordiyan was awesome! Came and diagnosed and help fix our problem! He was professional and kind. Easy to set appointment in the website and very timely in response!”
Owner Response:
“Jeremy, Thank you for the review. Vio, does a nice job with our customers.”
- shelley D.via Google
“I am pleased with the service and how fast it was finished.”
Owner Response:
“Shelly, Thank you for the kind words.”
- Monica P.via Google
“Vio is who came to the house to fix the stove. He was professional helpful with ideas how to keep things running smooth.”
Owner Response:
“Monica, Thank you for the kind words. I will be sure to tell Vio.”
- Valerie C.via Google
“Technician Richard arrived on time, was very kind and efficient and successfully diagnosed and fixed the problem at a reasonable price. It's hard to find reliable and fair repair companies in Boise but this is one of them. Highly recommend!”
Owner Response:
“Valerie, Thank you for the review. Richard does a good job with our customers.”
“Mr. Appliance service technician, Richard, was awesome! He is very knowledgeable and friendly. He fixed the wiring problem in my refrigerator. I am extremely happy with the service.”
Owner Response:
“Alison, Thank you for the review. Richard is very qualified and does a good job for the customer.”