Discover what our customers have to say about their experience with us. From insightful feedback to honest opinions, this page is a testament to our commitment to providing exceptional customer service.
What People Are Saying About Mr. Appliance of Southwest Idaho
Real Stories, Real Results
- Colleen Bakervia Google
- K Hamvia Google
- Sheri Freervia Google
- Joann Koozervia Google
“Clear communication, quick appointment scheduling, Vio was prompt and very helpful, courteous, informative. Cost was as quoted. So far washer is working great. Thank you!”
Owner Response:
“Joann, Thank you for your reply. Our customers mean a lot to us.”
- wanda Desvienvia Google
- Maria Carrillovia Google
“Vio was on time, cordial and gave me very good information about the issue with the dryer. Gave me tips about how to use washer and dryer effectively. I would recommend Mr. Appliance!!”
Owner Response:
“Maria, Thank you for your comments. We take pride in our customer service.”
- Angela Doutyvia Google
“Vio was very professional and explained to me what was wrong with my appliance and even suggested a few things I can do for enhanced maintenance. Thank you!”
Owner Response:
“Angela, Thank you for your feed back. Vio, does a nice job with our customers.”
- Melba McKeevia Google
“Vio was very professional, arrived on time and was very personable I would ask for him again”
Owner Response:
“Melba, Thank you for your review. I will tell Vio.”
- Gary Hudsonvia Google
- Nyla Rudaivia Google
- Elizabeth Nicholsvia Google
“If you have Bosch appliances, call these guys and ask for Christopher. He is super skilled and really nice, too. Can’t say enough about his service. He’s awesome!”
Owner Response:
“Thank you for the kind words, Elizabeth. Chris has been working on Bosch appliance for about 12 years. He is very familiar with them and yes is very nice guy. He works hard for our customers.”
- Vicki Hoffman-Turnervia Google
“The technician was thorough and attentive. He took great care with my refrigerator and surrounding areas. He explained all components of the repair and addressed all of my questions with patience and understanding.”
Owner Response:
“Vicki, you are very kind. I will be sure to tell the tech about this. We all work to help our customers to have a good experience.”
- Amy Spadarovia Google
“Vio was great. Very knowledgeable. Diagnosed and fixed my washer quickly. Had great tips to help the washer run more efficiently. Highly recommend!”
- Jeff Smithvia Google
“Richard quickly identified the problem and resolved it on the same trip.”
Owner Response:
“Thank you, Jeff. Richard has worked for us 10 years and does a good job with our customers.”
- Karen Komievia Google
“Christopher is a great asset to your company. He has great troubleshooting skills and communication skills we recommend your service to a neighbor already”
Owner Response:
“Karen, Thank you for your great review and referring us to your neighbor. We will work hard to provide them with quality service.”
- Heather Johansenvia Google
“Great service! I highly recommend Martin! Great communication, text message with photo beforehand, plus great follow up.”
Owner Response:
“Heather, Marty has been with us for 11 years and does a great job with our customers.”
- Walt Hansenvia Google
“The technician (Christopher) was professional and efficient, did a great job. Thank you”
Owner Response:
“Walt, Thank you for giving Chris the opportunity to show you our customer service. ”
- Sandra Jarrettvia Google
Owner Response:
“Sandra, Thank you for the review.”
- Erika Gabbardvia Google
“Vio did an excellent job. He was professional, completed the job and explained the costs. He made sure my washer worked.”
Owner Response:
“Erika, Thank you for the kind words. I will be sure to tell Vio.”
- Jeremy Batesvia Google
“Vio Bordiyan was awesome! Came and diagnosed and help fix our problem! He was professional and kind. Easy to set appointment in the website and very timely in response!”
Owner Response:
“Jeremy, Thank you for the review. Vio, does a nice job with our customers.”
- shelley downvia Google
“I am pleased with the service and how fast it was finished.”
- Monica Petermanvia Google
“Vio is who came to the house to fix the stove. He was professional helpful with ideas how to keep things running smooth.”
Owner Response:
“Monica, Thank you for the kind words. I will be sure to tell Vio.”
- Valerie Casevia Google
“Technician Richard arrived on time, was very kind and efficient and successfully diagnosed and fixed the problem at a reasonable price. It's hard to find reliable and fair repair companies in Boise but this is one of them. Highly recommend!”
Owner Response:
“Valerie, Thank you for the review. Richard does a good job with our customers.”
- Mishelle Parksvia Google
“Martin was an excellent technician that went above & beyond! I would ask for him in the future.”
- Chad Vannuccivia Google
- Dana Harilavia Google
“Very pleased with the service provided by Mr Appliance. They were timely, courteous, reasonable, and genuinely sought to solve the problem with my freezer while not incurring any additional costs. Everything is working again perfectly, and I will definitely contact them again in the future as my go-to appliance support.”
Owner Response:
“Dana, Thank you for the kind words. We take great pride in taking care of our customers.”
- Mike Slaglevia Google
“Richard did a great job. Thank you for your help”
Owner Response:
“Mike, Richard is one of our senior techs. He cares for our customers. Thank you.”
- Dewey Duckvia Google
“Vio was awesome. On time and efficient. Very thorough. Highly recommend.”
Owner Response:
“Dewey, Thank you for the review. Vio, does work hard for his customers.”
- Mike Leevia Google
“Prompt and honest!”
Owner Response:
“Mike, Thank you for the review. Enjoy your microwave.”
- Shane sterlingvia Google
“Eric was very attentive, patient and successfully diagnosed a difficult problem with our dishwasher.”
Owner Response:
“Eric is doing a great job for our customers. Thank you for the review.”
“Communication, timeliness, cost and appliance man "Vio" were all great. Thank you Vio for a job well done!”
Owner Response:
“Colleen, Thank you. I will be sure to tell Vio and the girls in the office.”