Discover what our customers have to say about their experience with us. From insightful feedback to honest opinions, this page is a testament to our commitment to providing exceptional customer service.
What People Are Saying About Mr. Appliance of Lakeville
Real Stories, Real Results
- John C.via Google
- John C.via Google
Owner Response:
“Thank you for your 5-star rating! We appreciate your support and are glad to see you enjoyed your experience with us. If you have any feedback or suggestions, feel free to share. We look forward to serving you again soon! Thank You! Mr. Appliance”
- Karen J.via Google
“Jacob took care of my washer and dryer issues quickly and with courtesy. He has 20+ years of experience so he's more than capable.”
Owner Response:
“Thank you for your wonderful feedback! We're thrilled to hear that Jacob was able to resolve your washer and dryer issues efficiently and courteously. His extensive experience truly makes a difference in the quality of service we strive to provide. We appreciate your support and look forward to assisting you again in the future. Thank You! Mr. Appliance”
- Carol W.via Google
“Jacob was prompt, seemed very knowledgeable, and explained exactly what he was doing”
Owner Response:
“Thank you for your wonderful feedback! We're glad to hear that Jacob provided you with prompt and knowledgeable service while explaining everything clearly. Your satisfaction is our priority, and we appreciate your support. Thank You! Mr. Appliance”
- Luke L.via Google
Owner Response:
“Thank you for your 5-star rating, Luke! We're glad to have your support and look forward to serving you again in the future. Thank You! Mr. Appliance”
- Derek W.via Google
Owner Response:
“Thank you for your 5-star rating, Derek! We appreciate your support and are glad you had a great experience with us. Thank You! Mr. Appliance”
- Mary J.via Google
“I was extremely satisfied with the fast service! They called and emailed if the service time would work for me, plus they let me know when they were on there way. Brandon was very professional and knowledgeable! A wonderful, neat and thoughtful young man! Everything was 💯 %!”
Owner Response:
“Thank you for your wonderful feedback, Mary Jane! We're delighted to hear that you were satisfied with our fast service and communication. Brandon appreciates your compliments and we're glad he made a positive impression. Your support means a lot to us! Thank You! Mr. Appliance”
- Lucas C.via Google
Owner Response:
“Thank you for the 5-star rating, Lucas! We appreciate your support and look forward to serving you again in the future. Thank You! Mr. Appliance”
- Olson K.via Google
“Jacob was very friendly. He was on time. He diagnosed my dryer problem in minutes. He had to order a part but returned to do the repair on my schedule. Great job!”
Owner Response:
“Thank you for the fantastic review, Kate! We're thrilled to hear that Jacob provided friendly and efficient service. It's great to know that he was able to accommodate your schedule for the repair. We appreciate your support and look forward to assisting you again in the future! Thank You! Mr. Appliance”
- Daniel W.via Google
“Very good at what they do tells you how much it will cost before they fix it very friendly”
Owner Response:
“Thank you for your kind words, Daniel! We're glad you appreciated our transparency and friendly service. Your satisfaction is our priority, and we look forward to assisting you again! Thank You! Mr. Appliance”
- Christian E.via Google
“Within about three seconds of hearing our broken washing machine, Jacob knew exactly which part had gone bad and double checked to be sure. He told us precisely how long it would take for him to get the part and come back, and he was as good as his word. He came back promptly on the day he said he would, and he fixed a few other small things that were wrong with the washer while he was in there. It runs fine now. I would highly recommend him.”
Owner Response:
“Thank you for sharing your positive experience, Christian! We're thrilled to hear that Jacob provided prompt and effective service. Your recommendation means a lot to us. If you need any further assistance, feel free to reach out! Thank You! Mr. Appliance”
- Liana C.via Google
“Great communication, on time, cordial technician. Would definitely use them again!”
Owner Response:
“Thank you for your wonderful review, Liana! We're thrilled to hear that you had a positive experience with our communication and service. We look forward to assisting you again in the future! Thank You! Mr. Appliance”
- Theresa C.via Google
“We are quite pleased with Mr Appliance. They set a reasonable schedule and followed thru with timely updates. Jacob was friendly and knowledgeable. Our oven issue appears to be corrected.”
Owner Response:
“Thank you for your wonderful feedback, Theresa! We're delighted to hear that Jacob provided you with friendly and knowledgeable service. It's great to know that your oven issue has been resolved. We appreciate your support and hope to assist you again in the future!”
- Amy M.via Google
“Jacob did a great job. Service scheduling was organized, and appliance was quickly fixed, would definitely recommend.”
Owner Response:
“Thank you for your wonderful feedback, Amy! We're thrilled to hear that Jacob provided great service and that your appliance was fixed quickly. Your recommendation means a lot to us!”
- Alejandra R.via Google
“Troubleshooting stove oven not firing up immediately. Diagnosed problem and ordered part. Back in less than a week to replace and double check. Brandon was very professional and good to work with. Price seems fair and quality of work was excellent.”
Owner Response:
“Thank you for your detailed review, Al Rafat! We're glad to hear that Brandon provided you with professional service and that your stove oven issue was resolved quickly. We appreciate your recognition of our fair pricing and quality work. Your satisfaction is our top priority, and we look forward to assisting you again in the future! Thank You! Mr. Appliance”
- Ken R.via Google
“Jacob came on the coldest day of the season and did a fast and effective job. Great job!”
Owner Response:
“Thank you for your kind words, Kenneth! We're glad to hear Jacob provided fast and effective service, even in the coldest conditions. Your satisfaction means a lot to us! Thank You! Mr. Appliance”
- Michael J.via Google
“Technician was kind, professional, and extremely knowledgeable and cost was very reasonable given two site visits. Highly recommend using this service for appliance repairs”
Owner Response:
“Thank you for your wonderful review, Michael! We're thrilled to hear that our technician provided you with excellent service. Your recommendation means a lot to us! We look forward to assisting you again in the future. Thank You! Mr. Appliance”
- Marilynvia Google
“Our first time and they are absolutely awesome. Great communication, service, and Jacob was the best. 10 stars (even though there’s only 5)!”
Owner Response:
“Thank you so much for your fantastic review, Marilyn! We’re thrilled to hear you had an awesome first experience with us. Jacob will be glad to know he made such a positive impact. Your support means a lot, and we look forward to serving you again! Thank You! Mr. Appliance”
- Sue H.via Google
“Jacob was extremely knowledgeable about my washing machine. He diagnosed the problem and was able to fix it quickly.”
Owner Response:
“Thank you for your wonderful feedback, Sue! We're glad to hear that Jacob was able to assist you efficiently with your washing machine. Your satisfaction is our top priority, and we appreciate your kind words! Thank You! Mr. Appliance”
- Curtis Z.via Google
“It was painless. Went by the numbers and now it is like new”
Owner Response:
“Thank you for your great feedback, Curt! We're glad to hear that your experience was smooth and that everything is working like new. Your satisfaction is our priority! Thank You! Mr. Appliance”
- Justin K.via Google
“Great service! Fast and affordable.”
Owner Response:
“Thank you for the positive review, Justin! We're delighted to hear you appreciated our fast and affordable service. Your support means a lot to us! Thank You! Mr. Appliance”
- Michelle A.via Google
“Best Appliance Service experience I have ever had. Thanks to Jacob for his expertise and efficiency.”
Owner Response:
“Thank you for your wonderful review, Michelle! We're thrilled to hear that you had the best appliance service experience with us. Jacob will surely appreciate your kind words. We look forward to serving you again in the future! Thank You! Mr. Appliance”
- Greg R.via Google
“Great service at fair prices”
Owner Response:
“Thank you for your positive feedback, Greg! We're glad to hear that you were satisfied with our service and pricing. We appreciate your support! Thank You! Mr. Appliance”
- Donald H.via Google
Owner Response:
“Thank you for your 5-star rating, Don! We're happy to know you had a great experience with us. Your support means a lot! Thank You! Mr. Appliance”
- Margaret S.via Google
“Very professional and pleasant to deal with - knowledgeable serviceman - highly recommended”
Owner Response:
“Thank you for your wonderful review, Margaret! We're delighted to hear that you found our service professional and pleasant. We appreciate your recommendation and look forward to serving you again in the future! Thank You! Mr. Appliance”
- Keith B.via Google
“Did a great job fixing our problem at a reasonable price”
Owner Response:
“Thank you for your positive feedback, Keith! We're glad to hear that we were able to resolve your issue effectively and at a reasonable cost. We appreciate your support! Thank You! Mr. Appliance”
- Robert M.via Google
“Great communication”
Owner Response:
“Thank you for your feedback, Robert! We're glad to hear that you appreciated our communication. We strive to keep our clients informed and involved throughout the process. Thank You! Mr. Appliance”
- Beverly T.via Google
“The technician was very helpful, knowledgeable & friendly. He quickly figure out the problem with my dishwasher, ordered the part needed & came back in a timely manner to install it.”
Owner Response:
“Thank you for your wonderful review, Bev! We're glad to hear that our technician was helpful and efficient in resolving your dishwasher issue. Your satisfaction is our priority, and we appreciate your feedback. Thank You! Mr. Appliance”
- OMJvia Google
“Jacob - our technician, did an awesome job getting the root cause of the issue we had with the oven. He saved us over 800.00$ compared to the initial quote and got the oven fixed in less than 45 minutes. Job well done indeed.”
Owner Response:
“Thank you for your wonderful review, OMJ! We're thrilled to hear that Jacob was able to resolve your oven issue efficiently and save you money. Your satisfaction is our top priority, and we appreciate your kind words about our service. We look forward to assisting you again in the future! Thank You! Mr. Appliance”
- Kim L.via Google
“Great service. It was easy to make an appointment with good availability. Repair tech Jacob was super friendly and handled the repair with ease! Would highly recommend.”
Owner Response:
“Thank you for the fantastic review, Kim! We're glad to hear you had a great experience and that Jacob provided excellent service. Your recommendation means a lot to us, and we look forward to serving you again in the future! Thank You! Mr. Appliance”
Owner Response:
“Thank you for the fantastic 5-star rating! We're thrilled to hear that you had a great experience with us. Your support means a lot to our team, and we look forward to serving you again soon. Thank You! Mr. Appliance”