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What People Are Saying About Mr. Appliance of Howard County

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  • “We will use Mr appliance of Howard again! Our tech, Glenn was knowledgeable and took the time to diagnose the problem with our unfortunate fridge. He wisely guided us to make the best decision about the pros and cons of repairing it. Ultimately we decided to get a new one using the invaluable knowledge only an experienced repair tech can give. Mr. Appliance did not let us down!”

    Glenn O. , Woodbine, MD

  • “We are very pleased by the work Tony did for us, repairing our Whirlpool Cabio clothes washer. It was not an easy job, to say the least. Due to an overloading of the washer by our granddaughter, the spin and wash cycles were compromised. And the breakdown came at a time when all members of our household were in desperate need for clean laundry. Tony to the rescue! He skillfully diagnosed the problem, conferred with another staff member on the technical aspects including an interpretation of generated malfunction codes, disassembled the rear plate and tub (where clothing from the overloaded condition slipped out and over the tub into the cavern below) bringing the spinning motion to a complete standstill and signaling the control center to shut down. It is obvious that Tony knows his stuff. Not only is he a skilled professional, but his thoughtful and courteous manner of answering all my questions (some pretty dumb) on how to safeguard against this from happening again deserve special mention. He represents your company very, very well. You have our appliance repair business from now on!”

    Joe & Helen K. , Frederick, MD

  • “I found this company online after getting a high price quote from a competitor. The price of the initial visit to diagnose the problem was very reasonable, and I was kept informed about the arrival time and given a small two-hour window. The very pleasant and competent repairman arrived right on time, diagnosed the problem and ordered the part. We made an appointment for it to be installed after the part came in. However, through no fault of Mr. Appliance, the part was wrong and needed to be reordered. They expedited it, keeping me informed all along, and fixed the dishwasher all within the same week. Communication was excellent as was the competence of our servicemen.”

    Derek M. , Columbia, MD