Discover what our customers have to say about their experience with us. From insightful feedback to honest opinions, this page is a testament to our commitment to providing exceptional customer service.
What People Are Saying About Mr. Appliance of Fremont and Sandusky, OH
Real Stories, Real Results
- Cyrus Connorsvia Google
- Rick Gastvia Google
“Great customer service. Andrew the Service Tech was very professional and knowledgeable. Really appreciate the photo of the tech before they come. 👍👍⭐️⭐️⭐️⭐️⭐️”
Owner Response:
“Thank you so much for your positive feedback, Richard! We're thrilled to hear that you had a great experience with Andrew and our customer service. It's wonderful to know that you appreciated the photo feature as well. We look forward to serving you again in the future.”
- Mitch Fostervia Google
Owner Response:
“Thank you, Mitch, for taking the time to leave such a positive review! We're thrilled to hear that you had a great experience with Mr. Appliance of Fremont and Sandusky. Your satisfaction is our top priority, and it's wonderful to know that our services met your expectations. We look forward to serving you again in the future!”
- Susan Caudillvia Google
“The technician arrives promptly is very thorough and knowledgeable. Would definitely call them again.”
Owner Response:
“Thank you, Susan, for your kind words! We're delighted to hear that our technician's promptness and expertise met your expectations. We look forward to assisting you again in the future!”
- Sharon Chomavia Google
“Andrew was very professional, friendly and quickly able to diagnose and repair our dryer. Thanks for the quick response time to our call.”
Owner Response:
“Thank you for your feedback, Sharon! We’re delighted to hear that Andrew was professional, friendly, and efficient in diagnosing and repairing your dryer. It’s wonderful to know that our quick response time met your expectations.”
- Rachel Belowvia Google
Owner Response:
“Thank you for the 5-star rating, Rachel! We appreciate your support and are delighted you chose Mr. Appliance of Fremont and Sandusky.”
- Patrick Printyvia Google
Owner Response:
“Thank you for the 5-star rating, Patrick! We appreciate your support and are thrilled that you chose Mr. Appliance of Fremont and Sandusky, OH.”
- Craig M Snydervia Google
“I had a great experience with Andrew from Mr. appliance, he was thorough and very honest with me on my Samsung ice maker the cost of replacing it was far to much l could buy a new refrigerator for what it was going to cost to replace the ice maker”
Owner Response:
“Thank you for sharing your experience, Craig. We're delighted to hear that Andrew provided you with thorough and honest service. We always strive to offer transparent advice to our customers, and it's great to know that Andrew met your expectations. Your feedback is invaluable, and we appreciate you taking the time to let us know about your experience.”
- Elizabeth Hendersonvia Google
“Very nice company to work with.”
Owner Response:
“Thank you, Elizabeth, for your kind words! We're delighted to hear that you had a positive experience with us. It's always our goal to provide excellent service, and your feedback is greatly appreciated.”
- Liz Hvia Google
“Andrew from Mr. appliance was very polite came in and finished job quickly but efficiently. Explained everything and was on time. Would recommend him again. The girl at office very nice. Pleasant experience.”
Owner Response:
“Thank you for your feedback, Liz! We're delighted to hear that Andrew provided efficient and courteous service, and that our office team was pleasant to work with. We appreciate your recommendation and look forward to assisting you again in the future.”
- Monty Tappvia Google
Owner Response:
“Thank you, Monty, for your wonderful review! We are thrilled to hear that you had a positive experience with Mr. Appliance of Fremont and Sandusky, OH. Your feedback is greatly appreciated and serves as a great encouragement to our team.”
- Robert Mackeyvia Google
“The service man Zack was very professional explained everything before he performed the work. I am in the customer service business and he did a great job!!”
Owner Response:
“Thank you so much for sharing your positive experience with Zack. It's wonderful to hear that his professionalism and clear communication met your expectations. Your feedback is greatly appreciated, especially coming from someone with a customer service background.”
- Mike Bordnervia Google
Owner Response:
“Thank you so much, Mike, for your wonderful 5-star review! We’re thrilled to hear that you had a great experience with Mr. Appliance of Fremont and Sandusky. Your satisfaction is our top priority, and it’s rewarding to know we met your expectations. We truly appreciate your support and look forward to serving you again in the future.”
- Ben Elswickvia Google
“Very pleased, Andrew was very professional and did the job in a timely manner.”
Owner Response:
“Thank you for sharing your positive experience with us. We're delighted to hear that Andrew provided you with professional and efficient service. Your satisfaction is our priority, and your kind words are greatly appreciated.”
- Kathy Kubitvia Google
“Andrew was Excellent! Came same day, replaced broken belt & rollers were worn ( replaced as well). Highly recommend”
Owner Response:
“Thank you so much for your kind words, Kathy! We're thrilled to hear that Andrew was able to assist you promptly and effectively. It's wonderful to know that his efforts left such a positive impression. We truly appreciate your recommendation and your support!”
- Mike Bricevia Google
“Andrew did an excellent job and explained the aspects of the repair.”
Owner Response:
“Thank you, Mike, for sharing your positive experience with Andrew. We're thrilled to hear that you were satisfied with his work and appreciated the detailed explanations he provided during the repair process. Your feedback is greatly valued and will be shared with Andrew and the team.”
- Jane Gildenmeistervia Google
“Very professional and courteous. He put on his shoe booties, repaired our frig and stove, and cleaned up perfectly. And he was a nice guy!”
Owner Response:
“Thank you for your kind words, Jane! We're thrilled to hear that you had a positive experience with our service. It's great to know our technician was able to meet your expectations with professionalism and courtesy. Your feedback is greatly appreciated and encourages us to continue providing excellent service.”
- Nellie Howardvia Google
“Spoke with Zach on phone while I was working before appt. Had family and friends set up to meet him for the repair. He was so nice and accommodating. Fixed appliance, cleaned up, and done within an hour. Professional, courteous and very well mannered.”
Owner Response:
“Thank you, Nellie, for sharing your positive experience with us. We are thrilled to hear that Zach was able to accommodate your schedule and that he provided professional and courteous service. Your kind words about his efficiency and manner are truly appreciated.”
- Mark Johnsonvia Google
Owner Response:
“Thank you so much, Mark, for taking the time to leave a 5-star review! We're thrilled to hear that you had a positive experience with Mr. Appliance of Fremont and Sandusky. Your feedback is immensely appreciated and it motivates us to continue delivering excellent service.”
- Melissa Dearsmanvia Google
Owner Response:
“Thank you so much, Melissa, for your wonderful review! We are delighted to hear that you had a positive experience with Mr. Appliance of Fremont and Sandusky. Your satisfaction is our top priority, and your kind words mean a lot to our team.”
- Taylor Jankowiakvia Google
“Honest, showed me the problem, super nice, and respectful!”
Owner Response:
“Thank you, Taylor, for taking the time to share your experience. We're delighted to hear that you found our team honest, informative, and respectful. Your kind words are greatly appreciated and motivate us to continue providing excellent service.”
- R Jonesvia Google
“Excellent service by a bright, personable technician.”
Owner Response:
“Thank you for your kind words, R Jones. We're thrilled to hear that you had an excellent experience with our technician. Providing exceptional service is our top priority, and it's wonderful to know that our team member's expertise and personable nature made a positive impression.”
- Jordyn Woleflagelvia Google
“Very professional and explained things very well.”
Owner Response:
“Thank you, Jordyn, for your kind words. It's wonderful to hear that you found our service professional and our explanations clear. We always strive to provide the best experience for our customers.”
- Jim Pijorvia Google
Owner Response:
“Thank you so much, Jim, for taking the time to leave a 5-star review! We're thrilled to hear that you had a positive experience with Mr. Appliance of Fremont and Sandusky. Your satisfaction is incredibly important to us, and we greatly appreciate your support.”
- David Swiersvia Google
“Zach was an exceptionally nice young man! Knowledgeable, friendly, and courteous. Total service experience was best I’ve ever had. On-time, informative, and A-one in all regards! I got Mr. Appliance referral from a customer we built a house for and I will continue to recommend to anyone needing repairs.”
Owner Response:
“Thank you so much, David, for sharing your wonderful experience with us. It's fantastic to hear that Zach provided you with such a memorable service. We're thrilled to have exceeded your expectations and appreciate your kind words and recommendations. Your feedback is invaluable to us, and we're grateful for the opportunity to have served you.”
- Mr. Tvia Google
Owner Response:
“Thank you so much for your wonderful review, Mr. T! We're thrilled to hear that you had a great experience with Mr. Appliance of Fremont and Sandusky. Your satisfaction is incredibly important to us, and it's fantastic to know that we met your expectations. We look forward to serving you again in the future!”
- Willas Spriggsvia Google
Owner Response:
“Thank you, Willa, for your wonderful review! We're thrilled to hear that you had a positive experience with Mr. Appliance of Fremont and Sandusky. Your satisfaction is incredibly important to us, and we're delighted that our service met your expectations. We look forward to serving you again in the future.”
- Kathy Eldredvia Google
“Andrew and David were very thorough, explained what the problem was very clearly, very friendly (including with 2 pushy dogs) and gave detailed options on the repair. Looking forward to seeing Andrew again to complete the repair. Very happy with service so far.”
Owner Response:
“Thank you, Kathy, for sharing your positive experience with Andrew and David. We're thrilled to hear that they were thorough, clear in their explanations, and friendly with both you and your dogs. It's great to know you are pleased with the service and options provided. We look forward to continuing to meet your expectations.”
- Richard Vvia Google
Owner Response:
“Thank you so much for your kind words and for taking the time to share your experience with us. We're thrilled to hear that you had a positive experience with Mr. Appliance of Fremont and Sandusky, OH. Your satisfaction is our top priority, and your feedback is greatly appreciated. Looking forward to serving you again in the future!”
- Trey Tollstamvia Google
Owner Response:
“Thank you so much, Trey, for taking the time to leave a 5-star review! We're thrilled to hear that you had a positive experience with Mr. Appliance of Fremont and Sandusky. Your satisfaction is our top priority, and it's wonderful to know that we met your expectations. We appreciate your support and look forward to serving you again in the future.”
“Jack arrived and did an excellent job! He did great diagnostics and found that a buss fuse had failed. Dryer up and running. Wonderful customer and technical skills. Highly recommend.”