4.6/5

913 Ratings

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Bobby Cramer
Bobby Cramer via Facebook

please don't use this company. they don't disclose the diagnostic $ if they can't fix the appliance. Really nice guy was here for 10 minutes to see the board is fried and unable to be replaced. Charged $173. 😅😡

DIANA FARRAR
DIANA FARRAR via Google

Called Thursday evening around 6pm and they had a technician at my house by 9am the next day! They are so good.

Response from Owner

Hi Diana, thank you for leaving us this review. We're thrilled that you enjoyed your experience. Customer experience and satisfaction is our priority, and your review reaffirms the hard work we put in every day. We appreciate your kind words. Thank you again for choosing Mr. Appliance.

STEPHANE & LORI ANGELOT
STEPHANE & LORI ANGELOT via Google

I called Mr Appliance for a leaking washing machine, I got my appointment the same day! Byron came and did an amazing job identifying the issue, giving me a repair cost and actually fixed the washing machine. Very professional, will definitely call them again.

Response from Owner

Hi Stephane, thank you for your review! We're glad you enjoyed your experience with Mr. Appliance. Thanks again for choosing us and have a great day!

Nietta Wooten
Nietta Wooten via Google

Diane Cantu
Diane Cantu via Google

Byron was very professional and friendly. Figured out our issue with our washer quickly and explained and showed what the problem was. Order parts and game back and fixed our problem and again very professionally explained and showed the resolution.

NICOLE LATTIMORE
NICOLE LATTIMORE via Google

Bryon was very professional and helped me a lot about coming to look at my refrigerator. He gave me options on what to do about the appliance. Thank you

Lu Blough
Lu Blough via Google

on time arrival, fixed the problem!

Judi Wright
Judi Wright via Google

Great and quick service. Appreciate it very much!

Duane McClure
Duane McClure via Google

Stephen Skrovanek
Stephen Skrovanek via Google

Bryon, the service professional that repaired our LG washing machine, was on-time, friendly, and professional. He diagnosed the problem quickly and scheduled a follow-up appointment to execute the repair within 36 hours of the first appointment. Byron arrived on-time once again for the second appointment and completed the repair in under an hour. I couldn't be more pleased with his service. Thanks, Byron!

Response from Owner

Hi Stephen, thank you for your review! We appreciate your business and look forward to hearing from you when you have your next appliance repair to tackle.

Russell Bohannon
Russell Bohannon via Google

Byron came to fix the ice maker in my refrigerator. Good troubleshooting skills and great customer service!

Response from Owner

Hi Russell, thank you for taking the time to leave us this review! We strive to provide our customers with an exceptional customer experience during every appointment, which includes showing up on time, performing high quality work that we stand behind and cleaning up when we are done. We look forward to helping you with all your appliance repair needs. Thank you for choosing Mr. Appliance!

Jack Fulford
Jack Fulford via Google

Tech was on time, did a thorough diagnosis, and clearly explained the issues and options. GREAT JOB!

Response from Owner

Hi Jack, thank you for sharing your experience with Mr. Appliance. We're glad to hear you enjoyed our services. Thanks again for choosing us as your local appliance repair service and have yourself a fantastic day!

PAM MORGAN
PAM MORGAN via Google

Response from Owner

Hi Pam, thank you for leaving us this review. We're thrilled that you enjoyed your experience. Customer experience and satisfaction is our priority, and your review reaffirms the hard work we put in every day. We appreciate your kind words. Thank you again for choosing Mr. Appliance.

N
N via Google

Byron is a great repairman. He was very thorough, it took several appointments but he brought our Thermidor freezer back to life! Many thanks!

Response from Owner

Hi N, thanks for your review and for choosing Mr. Appliance! We are so grateful that you gave us a chance.

Blanca Garfias
Blanca Garfias via Google

Alberto the technician a very niceperson and exllent in his job !

Response from Owner

Hi Blanca, thank you for leaving this review for our team. We’re grateful for your support, and we’re glad to see that you were satisfied with our services. Thanks again for choosing Mr. Appliance, and have a great day!

KATIE STANFORD
KATIE STANFORD via Google

Extremely nice and efficient 10/10

Response from Owner

Hi Katie, thank you for taking the time to leave a review. It’s wonderful to see that you were happy with our work, and we’re grateful for the opportunity to meet your needs. We look forward to helping you again!

KELLY SMALL
KELLY SMALL via Google

Byron was prompt, thorough & professional. I did have some issues with scheduling because I was sent e-mail & text that I had an appointment on Tuesday the 9th, so I arranged to work from home that day, but no one showed up. When I called I was told the part was not in yet. So that was inconvenient but not the repairman’s fault.

Response from Owner

Hi Kelly, thank you! We appreciate you leaving a review, and we’re happy to see that you had a great experience with our team. Thank you for choosing Mr. Appliance!

Curtis Hawkins
Curtis Hawkins via Google

Response from Owner

Hi Curtis, thank you so very much for taking the time out of your busy schedule to let others know about your experience. We are so grateful to have had the opportunity to help you with your project. Thank you for choosing Mr. Appliance!

BUDDY SMITH
BUDDY SMITH via Google

Great job. Showed up on time. Had the part on their truck and fixed the problem. Very happy with the technician as well. He was a great guy

Response from Owner

Hi Buddy, thanks for your review and for choosing Mr. Appliance! We are so grateful that you gave us a chance.

SUSAN HUURMAN
SUSAN HUURMAN via Google

Byron is the BEST repairman I have ever had in my home. He has done work on my Subzero fridge multiple times and he is efficient, friendly and prompt. I highly recommend him and Mr Appliance of Carrollton.

Response from Owner

Hi Susan, thank you for taking the time to leave a review. We’re glad to see that you were satisfied with the work done by our team, and we appreciate your support. Thanks again for choosing Mr. Appliance and have a great day!

Total Number of Reviews:913

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