Discover what our customers have to say about their experience with us. From insightful feedback to honest opinions, this page is a testament to our commitment to providing exceptional customer service.
What People Are Saying About Mr. Appliance of Berrien County
Real Stories, Real Results
- DEBORAH B.via Google
- Rockey F.via Google
“Showed up on time. Fixed the issue in 15 minutes.”
Owner Response:
“Hi Rockey, thank you for taking the time to let others know about your experience with Mr. Appliance. We work hard to provide our customers with an exceptional customer experience, which includes showing up on time, performing high quality work that we stand behind and cleaning up when we are done. We look forward to helping you with again. Thank you for choosing us!”
- Stacie A.via Google
“The communication was excellent all around. Tyler was prompt and very helpful.”
Owner Response:
“Hi Stacie, thank you for your review! We work hard to ensure each customer receives the best possible service, and we were happy to help you!”
- Brian E.via Google
“Great service!! Mike was great, explained what was wrong with my dryer, got the parts ordered and had it back up and running.”
Owner Response:
“Hi Brian, thank you for taking the time to leave a review! We are so happy that you were satisfied, and we look forward to working with you again in the future.”
- CONNIE S.via Google
Owner Response:
“Hi Connie, thank you! We appreciate you leaving a review, and we’re happy to see that you had a great experience with our team. Thank you for choosing Mr. Appliance!”
- MICHELLE S.via Google
“EXCELLENT SERVICE, Our technician was fantastic very knowledgeable very friendly and got the job done perfectly on time.”
Owner Response:
“Hi Michelle, thanks for your review and for choosing Mr. Appliance as your local appliance repair company. We appreciate the support. Have a great rest of your week!”
- SUZANNE W.via Google
Owner Response:
“Hi Suzanne, thank you for taking the time to leave us this review! We strive to provide our customers with an exceptional customer experience during every appointment, which includes showing up on time, performing high quality work that we stand behind and cleaning up when we are done. We look forward to helping you with all your appliance repair needs. Thank you for choosing Mr. Appliance!”
- GENE F.via Google
“Tech quickly found the problem and explained options”
Owner Response:
“Hi Gene, thank you for taking the time to leave a review. We’re glad to see that you were satisfied with the work done by our team, and we appreciate your support. Thanks again for choosing Mr. Appliance and have a great day!”
- Cassie E.via Google
“Skyler was great! Showed us what the issue was and was very thorough. I would use Mr. Appliance is the future!”
Owner Response:
“Hi Cassie, thanks for your review and for choosing Mr. Appliance as your local appliance repair company. We appreciate the support. Have a great rest of your week!”
- NICOLE H.via Google
“They were able to get us in right away and was actually early for the appt. And the communication was awesome he told us when he was coming in a text and email. Great company.”
Owner Response:
“Hi Nicole, thanks for your review and for choosing Mr. Appliance! We are so grateful that you gave us a chance.”
- Brenda W.via Google
“Great and speedy service”
Owner Response:
“Hi Brenda, Thank you for your wonderful review! We're thrilled to hear that you experienced great and speedy service. Your feedback means a lot to us, and we look forward to assisting you with any future appliance needs. Thank you for choosing Mr. Appliance!”
- Jim B.via Google
Owner Response:
“Hi Jim, Thank you so much for your five-star review! We’re thrilled to hear that you had a positive experience with our service. Your support means a lot to us, and we look forward to assisting you with any future appliance needs. Thank you for choosing Mr. Appliance!”
- Hailey B.via Google
“Great costumer service and technicians! Had a dryer with a broken heating element Mike was able to come out the next day to assess the situation and order a part. He was back 2 days later and has the dryer fixed. Mike is very kind and respectful. Will definitely request him again in the future!”
Owner Response:
“Hi Hailey, Thank you so much for your wonderful review! We're thrilled to hear that Mike provided you with great service and got your dryer fixed promptly and kindly. We appreciate your trust in us and look forward to assisting you again in the future!”
- WILLIAM R.via Google
“Tech Michael came to the house & got down to business. He did his diagnostics on our refrigerator & provided the results with various options to proceed.”
Owner Response:
“Thank you so much for taking the time to leave this five-star rating, William! We really appreciate your business. Please let us know what we can do for you in the future.”
- MyLewis T.via Google
“Very fast and reliable service. Easy to work with”
Owner Response:
“Thank you so much for taking the time to leave this five-star rating, MyLewis! We really appreciate your business. Please let us know what we can do for you in the future.”
- DAVID K.via Google
“Mike did a great job at fixing the dishwasher.”
Owner Response:
“Hi David, thank you for your review! We appreciate your business and look forward to hearing from you when you have your next appliance repair to tackle.”
- Bob M.via Google
“I was able to get an appointment quickly. The problem was diagnosed, new part ordered, and installed at my earliest availability.”
Owner Response:
“Hi Bob, thanks for taking a few minutes to provide us with your feedback! We appreciate it and will certainly share it with the entire Mr. Appliance team. We look forward to serving you again for all your appliance repair needs.”
- CHARLIE D.via Google
“Mike Blumka was professional, courteous and knowledgeable on servicing the icemaker on our Samsung refrigerator. I highly recommend Mr. Appliance for service.”
Owner Response:
“Hi Charles, thank you so much for the positive review! We are so happy that you had a great experience with Mr. Appliance. We look forward to working with you again in the future!”
- Vickie W.via Google
“Excellent communication; prompt professional service! Mike was polite and knowledgeable. Highly recommend.”
Owner Response:
“Hi Vickie, thank you for leaving us this review. We're thrilled that you enjoyed your experience. Customer experience and satisfaction is our priority, and your review reaffirms the hard work we put in every day. We appreciate your kind words. Thank you again for choosing Mr. Appliance.”
- ANITA W.via Google
“If I need any appliance repair in the future I definitely will call Mr Appliance of Berrien County first. My refrigerator broke. Michael was able to come the same day that I called. He was respectful, prompt, very knowledgeable and honest. He took the time to explain everything to me and gave me excellent advice. It was a relief to me to know that someone like that was available in our area. Thank you.”
Owner Response:
“Hi Anita, thank you for sharing your experience with Mr. Appliance. We're glad to hear you enjoyed our services. Thanks again for choosing us as your local appliance repair service and have yourself a fantastic day!”
- ERNEST D.via Google
“Very polite and respectful. Great service.”
Owner Response:
“Hi Ernest, thank you for leaving this review! It’s great to see that you had a positive experience with us, and we’re glad that we could provide satisfying service for your project. Thanks again for choosing Mr. Appliance and have a great day!”
- BOB B.via Google
“Mike did a great job!”
Owner Response:
“Hi Silvia, thank you so very much for taking the time out of your busy schedule to let others know about your experience. We are so grateful to have had the opportunity to help you with your project. Thank you for choosing Mr. Appliance!”
- Brandon B.via Google
“The technician was quick, efficient and knowledgeable. Overall I was very pleased with the service.”
Owner Response:
“Hi Brandon, thanks for taking a few minutes to provide us with your feedback! The Mr. Appliance team appreciates your business and looks forward to tackling your next project. Thanks again!”
- Deb J.via Google
“I'm amazed with how quickly a appointment was made. I was kept up to date on a part arival. And a appointment was made to complete the project the next work day. The tech was very nice and fixed my appliance in a timely manner. If I ever have another problem, Mr.Appliance is who I will call.”
Owner Response:
“Hi Debra, thank you for leaving us this review. We're thrilled that you enjoyed your experience. Customer experience and satisfaction is our priority, and your review reaffirms the hard work we put in every day. We appreciate your kind words. Thank you again for choosing Mr. Appliance.”
- RUBY P.via Google
Owner Response:
“Hi Ruby, thanks for your review and for choosing Mr. Appliance! We are so grateful that you gave us a chance.”
- ANITA G.via Google
“Friendly, efficient, knowledgeable.”
Owner Response:
“Hi Anita, thank you for your review of Mr. Appliance. We're really glad that you had a positive experience with our team. Thanks again for choosing us as your local appliance repair service and for your review. Have a great day!”
- Ben B.via Google
“Mike was super fast and professional, shows up on time, no extra charge, done in 1 hr.”
Owner Response:
“Hi Ben, thank you for your review of Mr. Appliance. We're really glad that you had a positive experience with our team. Thanks again for choosing us as your local appliance repair service and for your review. Have a great day!”
- ANDY W.via Google
“Called Mr Appliance after having a bad experience with another repair company. Mike came out and was great. Got the part ordered, scheduled a return and got our refrigerator working. Fast, honest and efficient. Thanks”
Owner Response:
“Hi Andy, thank you for taking the time to let others know about your experience. We do our very best to exceed our customer's expectations by providing an exceptional customer experience. Thank you for trusting and choosing Mr. Appliance!”
- Ken S.via Google
“He was knowledgeable and new the problem right away. All back in working order. I appreciated the fact that they responded right away and could send someone out the next day.”
Owner Response:
“Hi Ken, thank you for sharing your experience with Mr. Appliance. We're glad to hear you enjoyed our services. Thanks again for choosing us as your local appliance repair service and have yourself a fantastic day!”
- MARY B.via Google
Owner Response:
“Hi Mary, thank you so much for the positive review! We are so happy that you had a great experience with Mr. Appliance. We look forward to working with you again in the future!”
Owner Response:
“Hi Deborah, thank you for taking the time to leave us this review! We strive to provide our customers with an exceptional customer experience during every appointment, which includes showing up on time, performing high quality work that we stand behind and cleaning up when we are done. We look forward to helping you with all your appliance repair needs. Thank you for choosing Mr. Appliance!”