Who owns Mr. Appliance of Tampa Bay?

Mr. Appliance of Tampa Bay is locally owned and operated by Doug and Amy Lago. They entered the Mr. Appliance system in 2021 after previously owning a home health care business. Their experience managing a service-based company gave them a strong understanding of the importance of reliability, integrity, communication, and customer care.

Why did Doug and Amy choose Mr. Appliance?

Doug and Amy saw appliance repair as an important skilled trade that provides an essential service to homeowners and businesses. They were also attracted to Mr. Appliance because of the brand's reputation, integrity, mission, and established presence in the appliance repair industry.

What types of appliances does Mr. Appliance of Tampa Bay service?

Mr. Appliance of Tampa Bay services many of the major appliances people depend on every day, including refrigerators, freezers, washing machines, dryers, dishwashers, ovens, ranges, cooktops, and ice machines. Service availability can vary by appliance type and model.

Does Mr. Appliance of Tampa Bay work on high-end appliances?

Yes. The team's appliance experience includes both mainstream and premium appliance brands. Service Professionals receive ongoing training and continue building their knowledge of different manufacturers, appliance technologies, refrigeration systems, and repair methods.

What is important to the Mr. Appliance of Tampa Bay team when entering a customer's home?

Respect is one of the most important parts of every service appointment. Service Professionals are expected to treat the customer's home carefully, keep the work area clean, and leave the space in good condition when the appointment is complete. We use doormats, toolmats, shoe coverings, floor coverings when moving an appliance, and more! The team also works to clearly explain what they find so customers understand the appliance problem and potential solution.

How does Mr. Appliance of Tampa Bay communicate with customers?

Clear communication begins before the Service Professional arrives. The team works to keep customers informed about appointment timing and what to expect during the service process. After diagnosing the appliance, the Service Professional explains the issue and repair recommendation so the customer can make an informed decision about how to proceed.

Are repairs from Mr. Appliance of Tampa Bay backed by a warranty?

Most qualifying appliance repairs include a one-year parts and labor warranty. The team's work is also supported by the Neighborly Done Right Promise®, providing customers with additional confidence that Mr. Appliance stands behind the services it provides.

Are same-day or next-day appointments available?

Same-day or next-day service may be available when scheduling allows. Doug and Amy understand that appliance failures are often unexpected, so their team works to accommodate customers as quickly as technician availability and the type of service needed allow.

What kind of company culture do Doug and Amy want to create?

Doug and Amy describe their approach as family-centered. They value strong relationships among team members and want that same sense of respect to carry over into every customer interaction. When hiring, they look for people who combine appliance knowledge with compassion, honesty, and a genuine willingness to help customers.

Why choose Mr. Appliance of Tampa Bay for appliance repair?

Mr. Appliance of Tampa Bay combines local ownership with the resources and service standards of the Mr. Appliance brand. Doug and Amy place a strong emphasis on experienced Service Professionals, clear communication, professional conduct, respect for customers' homes, and quality repairs. Their goal is for each customer to finish the appointment feeling informed, respected, and confident in the service they received.

About Mr. Appliance of Tampa Bay

Locally Owned Appliance Repair Built Around Service

Mr. Appliance of Tampa Bay is locally owned and operated by Doug and Amy Lago, experienced business owners who believe dependable service starts with treating people well.

Doug and Amy became Mr. Appliance owners in 2021 after spending years in another service-focused industry. Before Mr. Appliance, they owned a home health care business, where providing dependable service, communicating clearly, and earning people's trust were essential. Those lessons continue to influence how they operate their appliance repair businesses today.

They chose Mr. Appliance because they believed in the company's reputation, mission, integrity, and recognizable brand. Just as importantly, they saw an opportunity to provide an essential trade service that homeowners and businesses rely on every day.

At Mr. Appliance of Tampa Bay, Doug and Amy want customers to feel confident about who they are inviting into their homes. Their goal is to build a team of knowledgeable Service Professionals who care about their work, communicate honestly, and take the time to help customers understand their appliance repair options.

From refrigerators and cooking appliances to washers, dryers, dishwashers, and ice machines, the team is committed to helping Tampa Bay-area customers get important appliances working again with as little disruption as possible.

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Locally Owned Appliance Repair Built Around Service

Professional Appliance Service Centered Around Respect and Communication

A broken appliance can quickly interrupt a household's routine. That's why the team at Mr. Appliance of Tampa Bay focuses not only on diagnosing the problem but also on making the service experience as straightforward as possible.

Customers are kept informed about their appointments and can expect the Service Professional to explain the appliance issue and recommended repair before work moves forward. Doug and Amy emphasize honesty and upfront communication so customers understand both the problem and their available options.

Respect for the customer's home is another important part of the company's service philosophy. Service Professionals are expected to work carefully, protect the surrounding area, and leave the workspace clean when the repair is finished.

The team services a wide variety of major kitchen and laundry appliances and has experience with both popular household appliance brands and premium equipment. Continued education and hands-on experience help Service Professionals stay familiar with evolving appliance technology and increasingly complex refrigeration, electronic, and control systems.

When available, manufacturer-approved OEM parts are used for repairs. Most qualifying services are also supported by a one-year parts and labor warranty and the Neighborly Done Right Promise®.

Doug and Amy want Mr. Appliance of Tampa Bay to be known as a company customers can turn to when they want professional service, prompt communication, and people who genuinely care about providing a positive experience.

Learn More About Mr. Appliance of Tampa Bay

Mr. Appliance of Tampa Bay is locally owned and operated by Doug and Amy Lago. They entered the Mr. Appliance system in 2021 after previously owning a home health care business. Their experience managing a service-based company gave them a strong understanding of the importance of reliability, integrity, communication, and customer care.
Doug and Amy saw appliance repair as an important skilled trade that provides an essential service to homeowners and businesses. They were also attracted to Mr. Appliance because of the brand's reputation, integrity, mission, and established presence in the appliance repair industry.
Mr. Appliance of Tampa Bay services many of the major appliances people depend on every day, including refrigerators, freezers, washing machines, dryers, dishwashers, ovens, ranges, cooktops, and ice machines. Service availability can vary by appliance type and model.
Yes. The team's appliance experience includes both mainstream and premium appliance brands. Service Professionals receive ongoing training and continue building their knowledge of different manufacturers, appliance technologies, refrigeration systems, and repair methods.
Respect is one of the most important parts of every service appointment. Service Professionals are expected to treat the customer's home carefully, keep the work area clean, and leave the space in good condition when the appointment is complete. We use doormats, toolmats, shoe coverings, floor coverings when moving an appliance, and more! The team also works to clearly explain what they find so customers understand the appliance problem and potential solution.
Clear communication begins before the Service Professional arrives. The team works to keep customers informed about appointment timing and what to expect during the service process. After diagnosing the appliance, the Service Professional explains the issue and repair recommendation so the customer can make an informed decision about how to proceed.
Most qualifying appliance repairs include a one-year parts and labor warranty. The team's work is also supported by the Neighborly Done Right Promise®, providing customers with additional confidence that Mr. Appliance stands behind the services it provides.
Same-day or next-day service may be available when scheduling allows. Doug and Amy understand that appliance failures are often unexpected, so their team works to accommodate customers as quickly as technician availability and the type of service needed allow.
Doug and Amy describe their approach as family-centered. They value strong relationships among team members and want that same sense of respect to carry over into every customer interaction. When hiring, they look for people who combine appliance knowledge with compassion, honesty, and a genuine willingness to help customers.
Mr. Appliance of Tampa Bay combines local ownership with the resources and service standards of the Mr. Appliance brand. Doug and Amy place a strong emphasis on experienced Service Professionals, clear communication, professional conduct, respect for customers' homes, and quality repairs. Their goal is for each customer to finish the appointment feeling informed, respected, and confident in the service they received.

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