4.8/5

1361 Ratings

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Michael Lafata
Michael Lafata via Google

Debbi St. Louis
Debbi St. Louis via Google

Mr Appliance provided professional and courteous service from start to finish. I wasn’t sure my 30 year old washing machine could be repaired but I didn’t want to purchase a new one. Devan R was able to quickly diagnose the problem and replace the damaged part in the same visit. He was also able to look at a cracked glass cooktop on my stove and confirm that it could be replaced on a future visit. I’m glad to have found a reliable, competent service to repair my appliances.

Response from Owner

Hi Debbi, thank you! We appreciate you leaving a review, and we’re happy to see that you had a great experience with our team. Thank you for choosing Mr. Appliance!

Erin Stoecker
Erin Stoecker via Google

Five star service. I was very happy with how everything turned out in the end. Mr. Noah, our technician, was excellent and very knowledgeable of our problem. But the reality of the situation is and was, that we had to purchase three separate parts (on two occasions) and wait two different times frames before the work was fully completed and our refrigerator returned to normal operations. That is just the nature of troubleshooting appliances. The bright side to this was Mr. Appliance only charges one labor charge for the entirety of the work performed. But as I stated, I was extremely impressed with how it all turned out and each interaction that took place with Mr. Appliance and the greater staff. Thanks!

Response from Owner

Hi Ken, thank you for leaving this review for our team. We’re grateful for your support, and we’re glad to see that you were satisfied with our services. Thanks again for choosing Mr. Appliance, and have a great day!

Laurie Stream
Laurie Stream via Google

Noah L was fabulous. On time, did the job, very knowledgeable. Thank you!

Response from Owner

Hi Laurie, thank you for leaving this review! It’s great to see that you had a positive experience with us, and we’re glad that we could provide satisfying service for your project. Thanks again for choosing Mr. Appliance and have a great day!

Chris Perkins
Chris Perkins via Google

Had Mr. Appliance come out to service my LG Double Oven. Top oven wasn't heating. Noah L. was the Senior Technician that came out to the house. Very nice and professional. Very knowledgeable about the product just from looking at it. Diagnosed the issue within minutes. Noah L. had the part on his truck and had the faulty part out and the new part installed in about 10 minutes. From start to finish the process could not have been easier! Thanks Noah L.!

Response from Owner

Hi Chris, thank you for taking the time to let others know about your experience with Mr. Appliance. We work hard to provide our customers with an exceptional customer experience, which includes showing up on time, performing high quality work that we stand behind and cleaning up when we are done. We look forward to helping you with again. Thank you for choosing us!

Mike d
Mike d via Google

Response from Owner

Hi Mike, thank you for sharing your experience with Mr. Appliance. We're glad to hear you enjoyed our services. Thanks again for choosing us as your local appliance repair service and have yourself a fantastic day!

Bill Venker
Bill Venker via Google

Response from Owner

Hi Bill, thank you for sharing your experience with Mr. Appliance. We're glad to hear you enjoyed our services. Thanks again for choosing us as your local appliance repair service and have yourself a fantastic day!

Julie K
Julie K via Google

Quick, knowledgeable, kind, respectful, friendly. Very grateful for their service!!!

Response from Owner

Hi Julie, thank you! We appreciate you leaving a review, and we’re happy to see that you had a great experience with our team. Thank you for choosing Mr. Appliance!

Siobhan Brace
Siobhan Brace via Google

I am very happy to report my dryer is working perfectly after the repairman took care of the issue.

Response from Owner

Hi Siobhan, thank you for your review! We appreciate your business and look forward to hearing from you when you have your next appliance repair to tackle.

Deb Garbo
Deb Garbo via Google

Response from Owner

Hi John, thank you for your review! We appreciate your business and look forward to hearing from you when you have your next appliance repair to tackle.

Chris
Chris via Google

We had Mr. Appliance come out to check out our dryer. The day of the appointment, they messaged me with the approximate arrival time of the technician WITH his picture, so we know who we’ll be meeting. I like this added safety precaution they put in place. Our technician Adam H was professional, courteous, and gave us a thorough explanation of his findings. We appreciate his honesty in answering all our questions. Highly recommend this company.

Response from Owner

Hi Chris, thank you so much for this review! We really appreciate you being a loyal customer and helping to share the word about Mr. Appliance. We're here for your appliance repair needs anytime!

Terry Schreiter
Terry Schreiter via Google

I was very pleased with the service on my refrigerator. Scheduling was easy and Steven was pleasant and efficient and refrigerator is working again.

Response from Owner

Hi Terry, thanks for your review and for choosing Mr. Appliance! We are so grateful that you gave us a chance.

Drew Bower
Drew Bower via Google

Same-day service. This company is amazing. Our refrigerator started to fail, motor and fan, and I was able to get a service rep, Noah, to our house within 2 hours. It was amazingly quick. He is insanely well-educated and qualified. Noah was friendly and he gave us our options - in layman's terms - so we could best understand. In less than 5 days, Noah was back with the parts to fix the unit. Our refrigerator is running just like it's brand new. I will be recommending Mr. Appliance to friends and family and I hope that they have Noah to help. You guys rock, thank you for your help!

Response from Owner

Hi Drew, we're pleased that your experience with us was a good one! Thank you for entrusting us with the care of your home and taking a moment to leave this review to share with others. Your review is much appreciated, and we hope you won’t hesitate to let us know how we can serve you in the future.

Dawn Dorsey
Dawn Dorsey via Google

Professional and timely!

Response from Owner

Hi Dawn, thank you so much for the positive review! We are so happy that you had a great experience with Mr. Appliance. We look forward to working with you again in the future!

Elizabeth Philbrick
Elizabeth Philbrick via Google

Jason was fantastic! We had a broken dishwasher door and an oven that needed work and he was able to fix the oven on the spot and ordered parts to fix the dishwasher. Very thankful for Jason’s expertise and work today. And he’s a great guy. Thank you!

Response from Owner

Hi Liz, thank you! We appreciate you leaving a review, and we’re happy to see that you had a great experience with our team. Thank you for choosing Mr. Appliance!

Janet Pappert
Janet Pappert via Google

Jason was friendly and prompt. You are very fast for service. Fixed my washer in 2 days and that includes ordering a part! Will use you again.

Response from Owner

Hi Janet, thank you for taking the time to let others know about your experience. We do our very best to exceed our customer's expectations by providing an exceptional customer experience. Thank you for trusting and choosing Mr. Appliance!

Tara Coleman
Tara Coleman via Google

Steven R. Was such a pleasure to work with. He was very professional and was very efficient! Thank you again for servicing my appliance in a timely manner!

Response from Owner

Hi Tara, thanks for your review and for choosing Mr. Appliance as your local appliance repair company. We appreciate the support. Have a great rest of your week!

Rishad Shaikh
Rishad Shaikh via Google

Second time we’ve utilized their services, first for our washing machine and this time for the dryer. I did some minor price shopping and I think they are comparable. Where they do standout is response and availability - we got a call back in an hour and a next day appointment. The technician (Shannon) was kind, curious, thorough and professional. He quickly diagnosed the problem, made the repair and cleaned up before he left. Thank you to the whole team.

Response from Owner

Hi Rishad, thanks for taking a few minutes to provide us with your feedback! We appreciate it and will certainly share it with the entire Mr. Appliance team. We look forward to serving you again for all your appliance repair needs.

Rosie Capelli
Rosie Capelli via Google

Jason was very knowledgeable and excellent customer service. Able to arrange appt easily.

Response from Owner

Hi Rosie, thank you for taking the time to leave a review! We are so happy that you were satisfied, and we look forward to working with you again in the future.

Debbie Tipton
Debbie Tipton via Google

Debbie, Samantha, and Noah were really great. They were all very nice, efficient, and knowledgeable. Everything was handled quickly, it was a very pleasant experience, and I really appreciate it.

Response from Owner

Hi Debbie, thank you for sharing your experience with Mr. Appliance. We're glad to hear you enjoyed our services. Thanks again for choosing us as your local appliance repair service and have yourself a fantastic day!

Total Number of Reviews:1361

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