4.9/5

297 Ratings

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Lee Hart
Lee Hart via Google

Technician was professional. Knew what he was doing. Used booties coming in house. Cleaned up after job. Highly recommend

Response from Owner

Thank you, Lee! We’re glad to hear our technician provided knowledgeable, professional service, took care with your home, and left everything tidy. At Mr. Appliance, we always aim for a seamless experience, and we appreciate your recommendation! Mr. Appliance of The Eastern Shore

Courtney Scott
Courtney Scott via Google

Kind and helpful

Response from Owner

Thank you for your feedback, Courtney! We're glad we could whip your appliance back into shape. Mr. Appliance of The Eastern Shore

Darrin Williams
Darrin Williams via Google

We had an issue with the inner door on our new refrigerator (not even a week old) Andrew was very knowledgeable and friendly, ordered the correct part and made the repair in a timely matter. Would definitely recommend and use Mr. Appliances again.

Response from Owner

Thanks, Darrin. It's terrific that Andrew's expertise made your refrigerator repair seamless! We're grateful to earn your recommendation. Mr. Appliance of The Eastern Shore

roy dubois
roy dubois via Google

Response from Owner

It was our pleasure to take care of your appliance repair needs, Roy! Thanks for the review.  Mr. Appliance of The Eastern Shore

Alan Song
Alan Song via Google

We enjoyed working with Andrew on our ice machine at the beach house. Super-knowledgeable, courteous, and friendly. Also gave great advice on ice machines. Really appreciate it and look forward to a continued relationship.

Response from Owner

Alan, thank you for sharing your experience! It was our pleasure to ensure your ice machine was working properly and to share our knowledge about this appliance with you. We can't wait to let Andrew know his expertise is appreciated, and we look forward to helping you with any future appliance repair needs you may have! Mr. Appliance of The Eastern Shore

Melanie Beiser
Melanie Beiser via Google

Quick service, not cheap but they come quickly! I love Brandon! He is very nice and professional!

Response from Owner

Melanie, thank you for your review! We're grateful you see the benefits of our speedy expert service, and we're so glad Brandon did a wonderful job with your repair. We'll be sure to pass your appreciation along! Mr. Appliance of The Eastern Shore

Denise Hafner
Denise Hafner via Google

Helpful, punctual, great communication!

Response from Owner

Denise, we're thrilled to earn your trust with our appliance repair services! Thank you for your fantastic feedback. Mr. Appliance of The Eastern Shore

Lester Jones
Lester Jones via Google

Andrew, the technician, was very diligent in repairing the glass in the door of our oven. A true professional and is friendly. I appreciate Mr Appliance’s efforts to keep us informed.

Response from Owner

We're pleased Andrew's service earned your kind words, Lester! Thank you for taking the time to share your experience. We'd welcome the chance to help with any future appliance repair needs! Mr. Appliance of The Eastern Shore

Deborah Pittman
Deborah Pittman via Google

Mr. Appliance, showed up on time , resolved our problem with the icemaker and filter in a short period of time. He was pleasant and very professional, and we will definitely call on them again.

Response from Owner

We're glad our appliance repair team earned your recognition, Deborah! It was our pleasure to help with your icemaker and ensure it is operating smoothly again. Thanks for sharing your feedback! Mr. Appliance of The Eastern Shore

MH53JTom
MH53JTom via Google

Did an OUTSTANDING job in getting my Dryer back up and running...

Response from Owner

We're glad we could help out with your dryer! Your positive feedback means a lot to our team. Thanks for your review, and we're here if you need us in the future! Mr. Appliance of The Eastern Shore

Tajuana Odom
Tajuana Odom via Google

The tech, Brandon, was extremely thorough and top notch. He told me about everything he was doing and why. He is the type of tech you would want to work on your appliances in your home. Thank you, Brandon.

Response from Owner

It was our pleasure to help with your appliance repair, Tajuana! It's fantastic that Brandon's first-rate service was appreciated. Thank you for letting us know you're happy with our team! Mr. Appliance of The Eastern Shore

Jeremey Raper
Jeremey Raper via Google

Andrew is came out to fix my 3yr old Samsung refrigerator ya only 3yrs old junk. He is very nice and knows what he is doing. He came out a few months ago and replaced the ice machine. Still working fine. Hope it is fixed for a long wile now. Thanks again, Andrew

Response from Owner

Thank you, Jeremy! We're grateful to hear about yoru experience with Andrew and will make sure he gets your feedback about his recent refrigerator repair. We're glad your second visit with us went as well as the first. Thanks again for your trust, and don't hesitate to call us anytime! Mr. Appliance of The Eastern Shore

Raymond White
Raymond White via Google

Outstanding service by a Outstanding technician!

Response from Owner

We appreciate your wonderful feedback, Raymond! Thank you for sharing your five-star experience! Mr. Appliance of The Eastern Shore

Nick Guillaume
Nick Guillaume via Google

Response from Owner

Nick, your satisfaction is our ultimate reward! Thanks for choosing us for your appliance repair.  Mr. Appliance of The Eastern Shore

Melissa Isbell
Melissa Isbell via Google

Positive experience from office to technician!

Response from Owner

We're glad we could make your experience with us a positive one from start to finish, Melissa. Thank you for trusting in our appliance repair services! Mr. Appliance of The Eastern Shore

John Sells
John Sells via Google

We have an extended warranty on our 2 yr old fridge/freezer unit, which had the ice maker go out, because it would not fill with water. The first guy that the warranty company sent out, was not available until a week later because they only have 1 guy to cover a 500 Mile radius from us. He came out 1week later, arrived 3 hours late and replaced 2 parts which were not related to our issue. I asked if he could test it to make sure that the water was filling. He said "Nope, give it 48 hours and if it still isn't working, call us back." When it wasn't working after 48 hours, I called the warranty company back and asked to be reassigned. They then gave us the number for Mr. Appliance. I called them that afternoon and they set an appointment for the next morning. Brandon arrived when expected. He was very polite, professional and knowledgeable. He diagnosed the problem, corrected it, then ran the Icemaker through several cycles to make sure that everything was functioning properly.(The guy from the first company didn't even know that could be done) He had it dispense water into the tray before he left, so it would start making ice, once the freezer was cold enough again. Less than 3 hours after he left, we had ice again!! We will definitely call them in the future if any of our appliances need repair. Their service is excellent!!

Response from Owner

We're so glad we could step in and expedite the repair, John. Our team is excited to congratulate Brandon on turning your experience around and getting the ice maker working again. Thanks so much for sharing your experience and leaving us a five-star review. Enjoy your cool beverages, and don't hesitate to call us anytime! Mr. Appliance of The Eastern Shore

Brooks Herron
Brooks Herron via Google

Response from Owner

Thank you for your review and for calling Mr. Appliance, Brooks! Mr. Appliance of The Eastern Shore

Linda Fischer
Linda Fischer via Google

Fast service and very nice people to work with. Very professional and kind.

Response from Owner

Our team is grateful for these kind words, Linda! Thanks for trusting us with your appliance needs. Mr. Appliance of The Eastern Shore

Shannon Wright
Shannon Wright via Facebook

I have used twice and have received excellent service on both occasions.

John Scola
John Scola via Google

Easy scheduling, professional service and great prices.

Response from Owner

We're glad that the process was seamless! Thanks for letting us know you're pleased with our appliance repair services. Mr. Appliance of The Eastern Shore

Total Number of Reviews:297

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