4.9/5

1184 Ratings

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Michael Snipes
Michael Snipes via Google

My refrigerator freezer went out and would not freeze. I called this man, Mike and ask him if he could send out a diagnostic person. He asked me several questions and after these questions, his response was, sir, you need to just buy a new unit yours is too old to repair. I appreciate his honesty and his information. He spent a good 15 minutes on the phone with me and did not profit this time, but you can bet I’ll put him down for any future repairs I might have.

Jade Hughes
Jade Hughes via Google

Alexandra H Dagher
Alexandra H Dagher via Google

Called Mr. Appliance when my refrigerator stopped working . Mike was very helpful : he had a technician at my house within ONE hour ( he could tell I was desperate). The Technician: Drew , knew what to do & fixed the problem in no time . I would recommend Mr Appliance and they would be the first place to call if I have another problem ..

Tracy L Hunter
Tracy L Hunter via Google

Prompt, professional and did a great job!

Monica Goldstein
Monica Goldstein via Google

I was very happy with my repair. I am so glad that I don’t have to buy another dryer. The technician was knowledgeable and excellent in the repair. I was given a warranty which I am very glad about. I highly recommend Mr. Appliance.

Response from Owner

Thank you for your review, Ms. Goldstein! All of our residential repairs come with a 1-year warranty on the repair. We stand behind our work. We greatly appreciate your recommendation! Thank you for using Mr. Appliance!

Evan Zuckert
Evan Zuckert via Google

Great work and communication to get our new grill up and running - Thank you.

Response from Owner

Thank you for your review, Mr. Zuckert! No appliance is more important to work correctly heading into this season than the grill!! We were happy to help. Thank you for using Mr. Appliance!

Kenneth Brown
Kenneth Brown via Google

Response from Owner

Thank you for your review, Mr. Brown! These are very helpful to our business. Thank you for using Mr. Appliance!

Herb Foster
Herb Foster via Google

Appliance service professional, Joe, took his time to explain the problem with our junk Frigidaire Combo microwave/oven and offered an alternative solution to replacing this unit for the 4th time. He repaired our junk Frigidaire stove hood in a timely manner. He was very knowledgeable, courteous, and on time.

Response from Owner

Thank you for your review, Mr. Foster! Most of our customers make the decision whether to repair their appliance, or replace it based on what is needed. But sometimes, there is a middle solution. Our true goal is to help our customers make the best decision given the relevant information. Joe is certainly very knowledgeable and I'm glad he was able to help. Thank you for using Mr. Appliance!

Marry Hjermstad
Marry Hjermstad via Google

Joe was incredibly helpful and great to work with. Mike also did a fantastic job of being accommodating and helpful. They were both extremely knowledgeable and I would use them again!

Response from Owner

Thank you for your review, Ms. Hjermstad! We were happy to help with your washer. When an appliance stops working, it is very disruptive to your life. The last thing we want is for our interactions to add to the disruption. We are proud to have earned your future business. Thank you for using Mr. Appliance!

Ginger Green
Ginger Green via Google

Mr Appliance did a terrific job! They were timely, professional and thorough. Accommodated me quickly and fixed the problem within an hour! Kudos!

Response from Owner

Thank you for this great review, Ms. Greene! We make every effort to help our customers as quickly as possible, and if we can do so in the manner you describe, we have fulfilled our mission. Thank you for using Mr. Appliance!

Jamie Warrington
Jamie Warrington via Google

Mr. Appliance and their team are the BEST

Response from Owner

Thank you for this review, Mr. Warrington! I mean... we try our best every day. We could not be more proud receive that moniker. We were happy to help with your Kenmore washer. Thank you for using Mr. Appliance!

Micheal Tapert
Micheal Tapert via Google

Jason was a consummate professional. He diagnosed the problem with my refrigerator, returned with the parts, and installed them when he did he would!I will use him again & I would recommend he and his company without reservation.

Response from Owner

Thank you for this great review, Mr. Tapert! We are proud to have earned your future business and greatly appreciate your recommendation. Thank you for using Mr. Appliance!

Elizabeth Todd
Elizabeth Todd via Google

Response from Owner

Thank you for your review, Ms. Todd! These are very helpful to our business! Thank you for using Mr. Appliance!

Carol Martin
Carol Martin via Google

Professional, knowledgeable, efficient and reasonable. Very pleased.

Response from Owner

Thank you for your review, Ms. Martin! We are always very pleased to be described by those words! Thank you for using Mr. Appliance!

Richard Daniel
Richard Daniel via Google

Response from Owner

Thank you for your review, Mr. Daniel! These are very helpful to our business. Thank you for using Mr. Appliance!

Perry Forrest
Perry Forrest via Google

Response from Owner

Thank you for your review, Perry! We were happy to help with your washer and refrigerator. Thank you for being a great customer and for using Mr. Appliance!

Ryan Burton
Ryan Burton via Google

These guys were great. I have a freezer that wasn’t getting as cold as it could or should be. Flexible with my schedule. They gave me a no BS estimate on the repair - which sadly was to replace my Fridge. The cost of the estimate / inspection was as advertised and reasonable. I would use again and recommend to anyone.

Response from Owner

Thank you for this great review, Mr. Burton! Our job is to tell you what is wrong with your appliance and what it would cost to repair it. Sometimes, for different reasons, it does not make sense to fix the existing appliance. Thank you for your recommendation and we are proud to have earned your future business. Thank you for using Mr. Appliance!

Jaime Ginney
Jaime Ginney via Google

Response from Owner

Thank you for your review, Jaime! We were happy to help with your Electrolux refrigerator. Thank you for using Mr. Appliance!

Susan Leonard
Susan Leonard via Google

Friendly, arrived when they said they would, able to fix the problem in a timely fashion.

Response from Owner

Thank you for your review, Ms. Leonard! We want to get our customers back up and running as quickly as possible. I'm glad we were able to do that for your GE refrigerator. Thank you for using Mr. Appliance!

Alene Grevey
Alene Grevey via Google

Great service company. Arrived to the house quickly and resolved my washer machine problem.

Response from Owner

Thank you for your review, Ms. Grevey! We were happy to help! Thank you for using Mr. Appliance!

Total number of 5 star reviews :1131

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