4.9/5

1094 Ratings

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Janie Still
Janie Still via Google

Drew diagnosed and corrected the problem w/my washing machine pretty easily. He ordered the parts & returned 4 days later to install. All in all, it was not as painful as I read in other companies reviews.

Response from Owner

Thank you for your review, Ms. Still! Having an appliance that is not working correctly is painful enough. We really try to counter that as best we can by making our repair process as quick and easy as we can. Thank you for using Mr. Appliance!

William Wilson
William Wilson via Google

Joe was very friendly, knowledgeable, and was able to fix the problem in a very short period of time. It was truly a pleasure to have him in our home.

Response from Owner

Thank you for your review, Mr. Wilson! We try to get our customers' appliances back up and running as quickly as we can. Joe is extremely knowledgeable and we're happy he was able to repair your Bosch washer. Thank you for using Mr. Appliance!

Lisa Donovan
Lisa Donovan via Google

Great job--very responsive and thorough--highly recommend!

Response from Owner

Thank you for your repair, Ms. Donovan! We appreciate your recommendation. Thank you for using Mr. Appliance!

Melanie Duval
Melanie Duval via Google

Used Mr. Appliance about a week ago to replace the filter head on my refrigerator ice/water dispenser which had stopped working. They were quick to respond with an appointment, showed up on time and fixed the problem without issue. Joe, the technician, was polite, professional and knew his stuff. I highly recommend them and their Neighborly counterparts and will absolutely use them again.

Response from Owner

Thank you for your great review, Ms. Duval! Joe does a great job for our team. We greatly appreciate your recommendation and are honored to have earned your future business. Thank you for using Mr. Appliance!

Jim Eisenhauer
Jim Eisenhauer via Google

Mark was not only on time but let us know in advance of his arrival. He was courteous, friendly, knowledgeable. He explained what he was doing and answered all of our questions. Hang on to him….. He’s a keeper.

Response from Owner

Thank you for your review, Mr. Eisenhauer! Mark does a great job for our customers and we are very happy to have him on our team. We were happy to get your GE refrigerator working properly again. Thank you for using Mr. Appliance!

Joe May
Joe May via Google

karen m
karen m via Google

Company responded very promptly & professionally. Mark was very knowledgeable about the appliance and I was satisfied with his diagnosis. Thank you!

Lynn Conant
Lynn Conant via Google

I would recommend Mr. Appliance for any repair work. My technician, Mark, was very professional and courteous. He came to repair my water filter in my refrigerator within 2 days of my call.

Hamed Elhalawany
Hamed Elhalawany via Google

Response from Owner

Thank you for your review, Ahmed! These are very helpful to our business. Thank you for using Mr. Appliance!

Jamie Rubin
Jamie Rubin via Google

The guy came to my house when he said he was and was up front and honest with me. I really appreciated it.

Response from Owner

Thank you for your review, Mr. Rubin! We were happy to help figure out how that water problem was occurring. Thank you for using Mr. Appliance!

1godnall
1godnall via Google

reliable service, friendly technicians, good communication and repair was completed on schedule.

Response from Owner

Thank you for your review! We try to provide each of those aspects to every customer, every day. Thank you for using Mr. Appliance!

Sherry Hering
Sherry Hering via Google

Very good experience with Mr Appliance. Prices were a bit high but overall great service.

Response from Owner

Thank you for your review, Ms. Ortiz! We put a great deal of effort to create that great customer service experience for our customers. I'm glad we were able to get your GE gas dryer working properly for you. Thank you for using Mr. Appliance!

Bryan Fogle
Bryan Fogle via Google

Response from Owner

Thankyou for your review, Mr. Fogle! These are very helpful to our business. Thank you for using Mr. Appliance!

Jordan Mchugh
Jordan Mchugh via Google

Repaired our dryer very quickly!

Response from Owner

Thank you for your review, Jordan! We want to get our customers back up and running as quickly as possible. Thank you for using Mr. Appliance!

Marbeth Sweeney
Marbeth Sweeney via Google

We’ve used Mr. Appliance twice… Mark has been knowledgeable and able to repair the issues without a problem!! Great service !!

Leslie Maple
Leslie Maple via Google

Our 2 year old refrigerator died on Sunday.. we called Mr appliance and they sent out Drew their repairman. He was able to identify the problem and order the part that we needed right away. We were very pleased with the service provided and we will use Mr Appliance again when we need help!

Response from Owner

Thank you for your review, Leslie!! Drew does a great job for our customers. I'm glad we were able to get your issue resolved quickly for you. Thank you for using Mr. Appliance!

Marlys Modica
Marlys Modica via Google

Mark was on time and honest. He showed me how I could fix the issue with my refrigerator myself if necessary.

Ryan Carper
Ryan Carper via Google

Chris was well versed and very professional.

Andrew Viana
Andrew Viana via Google

I called to schedule a repair on my dishwasher and one of the first things suggested was to see if my appliance was under warranty. Instead of suggesting they repair the dishwasher they told me to check with the manufacturer. Although I did not use Mr. Appliance I appreciated the honesty and would gladly call them again if I ever need an actual repair.

Joe Ketchie
Joe Ketchie via Google

Very professional & friendly!

Response from Owner

Thank you, Mr. Ketchie! We were happy to help! Thank you for using Mr. Appliance!

Total Number of Reviews:1094

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