“Thanks so much. Your tech Ishan was so professional. I wanted you to know! He did a great job. Marty”
Marty J.
“I have utilized Mr. Appliance Pasco County on several occasions, and each and every time they were prompt, courteous and efficient. They analyzed and solved the problem quickly. And, when parts were needed they were equally as timely. Mr. Appliance you’re the BEST!”
Greg , Tarpon Springs, FL
“I had a problem with my Whirlpool Washer and called Mr. Appliance. Exactly when promised, Mr. Philip Jones knocked on my door. From the time I opened the door until the washer was fixed and Philip left for the final time, he demonstrated the absolute epitome of professionalism. Not only was his incredible depth of knowledge on the Product impressive but his personality and subtle sense of humor made it a true pleasure to have him in our home. The washer was fixed and the cost was competitive. Mr. Appliance and Philip Jones have NO peers in this business. This is the first time, wintering in Zephyrhills for 23 years, that I have dealt with a Company that has it ALL together. Woody”
Woody J. , Pasco County, FL
“Ihsan Erdern yesterday !! Not only was he friendly and professional but he was so thorough that he wiped down the floor upon completion of the job. I explained that we were a retirement community of mostly Snowbirds (some from Canada, like me) with no experience/knowledge of local services. So, when pleased, we make it a policy to share information with neighbors and Ihsan provided me with MR. APPLIANCE business cards to enable this. Again, THANK YOU ....YOUR 5 STAR INTERNET RATING IS WELL DESERVED!!!”
John D. , Tarpon Springs, FL
“My dryer stopped producing heat so I called Mr. Appliance. They sent a technician out right away. The technician was professional, courteous and friendly. I thought the heating element went out but thankfully it was just lint build up. I highly recommend Mr. Appliance. They are a 10 out of 10.”
Kelly , Tarpon Springs, FL
“I called Mr. Appliance about multiple issues with my appliances in kitchen and laundry, Tech called before he arrive, arrived in scheduled time frame and took care of everything, was professional friendly and left the area clean. I would recommend Mr. Appliance of Pasco, could not be happier!”
Amy , Pasco, FL
“My wife and I are very happy with your attention from your company. Your Technician was very cordial, again thank you. and Happy Xmas and prosperous New year to you and all your employees!”
Juan , Tarpon Springs, FL
“Every time we have called we have been greeted and treated by upbeat professional staff, and that just isn’t common these days in Florida. In particular, Ihsan Erden, the technician that has been in our home has been exceptionally courteous, polite and helpful as we move through this process of getting our appliance fixed. He has been resourceful as well in response to my litany of questions and always very compassionate and considerate in checking to make sure whatever he needs to do won’t negatively impact our activities in the home. I will happily recommend Mr. Appliance to all my friends and relatives should they require your services. Thanks again for being a shining example of a business that clearly understands the “Service” in Customer Service.”
“Our combo washer dryer failed, we called Mr. Appliance, Lance called before he came was on time. I was very impressed with Lance, he answered all our questions, he was thorough now our unit runs fine. You have an excellent employee in Lance, the next time we have an appliance issue, you can be sure we will call Mr. Appliance.”
Gary G.
“I only want to say one thing . The technician that came to my house is a DIAMOND. What a beautiful person. Thank you for your help.”
Juan G. , Pasco County, FL
“Mr. Appliance is a very reliable company who I have used several times. I love that I can schedule the appointment online and that I am even able to right notes to the technician. I am always able to schedule the repair at my convenience and you always show up when scheduled. One thing that I very much appreciate is that I get the same technician over the years and he is always is professional and friendly. As a single woman, that is important to me. The company retains employees which in return, retains me as a customer. Thank you for making my repairs easy!”
Jill C , Tarpon Springs, FL
“Your service was on time and your service personnel were very courteous and extremely knowledgeable. He checked several items and he knew what he was doing.”
Garry G. , Tarpon Springs, FL
“Thanks for the great work you guys done on my fridge, the guy who came was great and everything is working fine. Very good communication from your end , I will recommend you to anyone I know. Again, thank you.”
Paul
“I am so please with the way you responded to my call! And Philip Jones was the answer to my prayer. He worked hard to repair the back of my refrigerator, it ran very hot around the rim of the freezer door. Most all I had sprayed for bugs and the smell was very strong. Mr. Jones never complained and he worked under cramped conditions at the wall right behind the refrigerator putting the fan in & etc. Philip was neat and clean, when he came in my house and equally as clean when he left. He was polite and a good reflection to your company “Mr. Appliance” name. God Bless each of you, also the lady that answered the phone Brandie was extra nice.”
Lois J. , Pasco County, FL
“I called Mr. Appliance at 11:30 a.m. and a technician called a few hours later and said he will be there in 20 minutes. The technician came to the door , put booties on, put a mat down for his tools and began diagnosing the problem with my refrigerator. After finding the problem he put all parts back correctly, quoted me a price, told me the time he would get part and made an appointment for his return. Technician was very polite and clean, even wiping down the fridge and floor he was working around. The same scenario happened on his return. fixed the problem, again cleaned up and my fridge was working again. Price was very reasonable. I highly recommend this company and in particular this technician. He made a bad situation bearable. His knowledge was aces!”
Rick
“The technician who worked on my washer was one of the best repair men, I have ever seen. He explained in detail the problem with the broken party and give me insight about many other care and operation of the washer. I give 5 stars to mr.appliance.”
Robt
“Mr. Appliance is a great company with great service and your technician is truly an expert in this field and a pleasure to deal with. I would highly recommend this company to anyone, five star rating!”
Deanna
“I wanted to say thank you for providing one of the best customer experiences I have had in quite some time with any company. I will recommend and use you in the future and the reason for that ultimately is because of your service tech. He really cares about what he does and it resonates in the way he conducts himself. He was an absolute pleasure and was extremely knowledgeable. You are welcome to share my email with everyone and please be sure to share with your tech as he is ultimately the reason I would use your company again. He is a gem of an employee and many could learn a thing or two from him about customer experience. Thanks again.”
Dawn
“I just wanted to let you know that I was very impressed with my techs professionalism and the way he went into great detail explaining the issue with my refrigerator and what will be needed to correct the problem. The professionalism that has been displayed by your company is something that is not the norm in today's corporate environment.”
Dan S.
“Your service technician did a great job of explaining everything and was very thorough. I greatly appreciate your quick response to our appliance issue.”
John
“I wanted to thank you again for your courtesy today! My stress level was immediately reduced and I appreciate it so very much! Thank you again, from the bottom of my heart! Your company really was a pleasure to deal with and that is very rare these days. Now that I have a few quiet minutes, I wanted to personally express my gratitude for your help and to let you know that I am very aware that today's circumstances were beyond your control and that I am very impressed with your service!”
Hilary
“Thank you, your technician was extremely polite and professional. Thank you for GREAT service”
Renee
“I just wanted to take this time to commend your technician that came out to look at my washing machine. Our Technician was polite, knowledgeable, courteous, and honest about the problem and the time it would take to fix the problem. I would deal with your company again simply because of the representation of your technician. I just thought he should be commended. Thank you”
Robin
“I would like to recognize the outstanding service I received from Ihsan Erden. As a retired Marine Corps Officer who spent a large part of my career working in maintenance, I was extremely impressed with Ihsan’s technical knowledge, character and dedication. The small leak I had in my washing machine was not obvious and Ihsan and I worked out a plan to track the leak to the source: the seal between the tube and it’s plastic lid had a one inch break. Today, Ihsan came back out with the replacement seal. Through perseverance, practical application and team work, the “not so easy” seal was replaced. I would have been proud to have an individual of Ihsan’s caliber working for me.”
Cliff W. , Tarpon Springs, FL
“I had an issue with my refrigerator and Mr Appliance sent me someone to check it out the same day. The service person - Ihsan- called to let me know he was en route and arrived on schedule. He was not only knowledgeable but also helpful and very nice. He diagnosed the issue and ordered the part. Unfortunately, they did not have the part available but he was able to install a part temporarily until the new item arrived. I was very happy with the timeliness of the service call call and the repair. Thanks Mr. Appliance and Ihsan!”
Natalie , Tarpon Springs, FL
“Thank you so much for the coupon - it was a pleasant surprise. Both this time and last time, Jeff and Ihsan were very professional and a delight to have in our home. I will be recommending your company to everyone I know! I also like the fact that you guarantee your material and labor for one year. Thank you for your service!”
Helen J. , Tarpon Springs, FL
“Your technician, Mr. Ihsan Erdern, was prompt and courteous. He handled himself and my problem with efficient professionalism. I was impressed with his knowledge and would request his services in the future, should the need arise. With Ihsan, I was confident of his findings and Mr. Appliance should be proud to send him to represent your business any time. I would recommend Mr. Appliance to anyone who needs a good appliance service.”
Marry Ann J. , Tarpon Springs, FL
“Your technician (Ihsan) did a very nice job. He put us at ease, worked efficiently and politely, in other words he did an excellent job and represented your company as a professional.”
Bruce , Tarpon Springs, FL
“Ihsan is sharp as a tack...very good service....he went beyond my expectations today....now we just need the part installation to complete the job. Thanks for coming today as we would have backed up due to the part needing to be ordered into the Thanksgiving holiday when everyone should be off work!”
Dave , Tarpon Springs, FL
“Our 10 year old washer stopped working suddenly and my wife was not happy. Called Mr Appliance and next day they were at the condo diagnosed the problem with the lid switch, were able to order the part on the IPAD take payment on the IPAD. Jeff the technician called prior to arrival and was on time like he stated. I was already looking online for a replacement but this experience was very good. The technician Jeff even wore shoe covers prior to coming inside. Chuck you run a good business from my one experience and would use you again.”
Doug N.
“BIG compliments to our service tech, Ihsan! He did an excellent job! I had a wonderful experience with him and Mr Appliance is lucky to have him!”
Diane C.
“As my elderly mother's refrigerator stopped working I called Mr Appliance, which they told me they would be out there on the same day. They also sent me a picture of the technician who called and told us he was on his way. Technician was very professional and had the fridge up and working in under an hour. Very polite and amazingly clean repairman.”
Rick Williams , Tarpon Springs, FL
“Thank you Mr. Appliance for sending a professional and courteous technician, Ihsan, to fix my stove. Sending the photograph of the tech via e-mail made me, a single female, feel secure and I truly appreciate the punctual arrival. In the future, I will be calling Mr. Appliance for all my repairs.”
Camille Valentino , Tarpon Springs, FL
“Today was a pleasant experience, as pleasant as spending money can be. In May of this year we had an issue w/our Whirlpool fridge/freezer. Called a competitor who corrected the problem to the tune of$249.00 plus tax = $266.00 which was labor only. Not knowing any better, called them today to correct a similar problem on second appliance. Thankfully, it appears they have gone out of business. Called Mr. Appliance and had service the same day. Our technician, Ihsan, was very pleasant, knowledgeable and on time. He explained the issue and corrected it in a timely manner. The good news is the total bill was $146.00. We were not charged tax because it was labor only, unlike your competitor I called. Based on today's experience Mr Appliance will be first on our list for appliance issues. Thank you and Ihsan.”
Bill G , Port Richey, FL
“We really appreciate you sending Micheal back out to fix my problem. Not to many companies will send someone back out and not charge the customer. Nice to see a company that truly values their customer by not "nickel and diming" them to death. You will be the only company I call for any future repairs.”
Mike M. , Tarpon Springs, FL
“The service call you made yesterday was our first experience with your company. We want to convey to you our appreciation for the promptness with which you responded, the accuracy and value we received for the repair to our refrigerator. In particular it should be pointed out that the service technician, Ihsan, was outstanding. His professionalism, knowledge and customer interface skills were a true credit to him and your company. We will certainly think of you first for any appliance repairs we might require in the future. We will also communicate this experience to our friends and neighbors in our community. Thanks again!”
Frank M. , Port Richey, FL
“Thank you so much for your fast response to my Electrolux washing machine going down. Thank you again for your professionalism. YOU will be the one I call for service in the future.”
Anne R , Pasco County, FL
“I want to thank Mr. Appliance of Pasco County for their prompt reply to my call for service. The technician showed up earlier than I anticipated. He was very knowledgeable, efficient, and very pleasant to conduct business with. We feel like we have found a company that will meet our needs for other appliances as the need arises. We look forward to conducting business again with this company in the future.”
Ross W. , Tarpon Springs, FL
