A broken appliance can be one of life’s most frustrating inconveniences. There’s nothing more irritating than your washing machine malfunctioning in the middle of washing your bedding, or your refrigerator going down and causing your food to rot.
Learn About Our Appliance Repair Professionals in Grand Rapids
Expert Appliance Repair Services
Expert Appliance Repair Services
Luckily, at Mr. Appliance of Grand Rapids, we have a team of expert technicians that are available to help with all of your home appliance repair needs. We’ll work with you to get your broken appliance up and running again in a timely fashion.
Our appliance repair experts will:
- Show up on time
- Be polite and respectful
- Have a clean and properly worn uniform
- Leave your home neat and tidy
You can rest assured knowing that our technicians will provide you with reliable, professional, and courteous service. A broken appliance, whether it be your dishwasher or fridge, might interrupt your daily routine, but it won’t stay that way for long when you choose our team to repair it.
We’re Committed to Our Customers
In addition to quality appliance repairs, we strive to deliver an unrivaled customer experience. We’re completely committed to making sure you are totally satisfied with your experience with us. Our Grand Rapids technicians will make their best effort to understand your needs in every situation and communicate openly and honestly with you.
In an effort to be completely transparent about pricing, we always charge by the job, not by the hour. We’re proud to deliver up-front, flat rate pricing options so that you’ll never be caught off guard by a bill. Honesty is our priority, because we want to build lasting relationships with our Grand Rapids customers and provide Service You Can Trust. If there’s one thing we’d want to be remembered for, it’s our integrity and dependability.
We’d love to further discuss how we can serve you. Please connect with us online or call us today!
Code of Values
Mr. Appliance locations share a Code of Values and culture to live by, which not only outlines how we work but also how we live our daily lives.
We Live Our Code of Values By R.I.C.H.
Respect
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Treating others as we would like to be treated.
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Listening with the intent to understand what is being said and acknowledging that what is said is important to the speaker.
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Responding in a timely fashion.
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Speaking calmly and respectfully, without profanity or sarcasm.
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Acknowledging everyone as right from their own perspective.
R
Integrity
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Making only agreements we are willing, able and intend to keep.
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Communicating any potentially broken agreements at the first appropriate opportunity to all parties concerned.
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Looking to the system for correction and proposing all possible solutions if something is not working.
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Operating in a responsible manner: "Above the line…"
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Communicating openly and with purpose.
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Asking clarifying questions if we disagree or do not understand.
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Never saying anything about anyone that we would not say to him or her.
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Customer Focus
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Continuously striving to maximize internal and external customer loyalty.
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Making our best effort to understand and appreciate the customers' needs in every situation.
C
Having Fun In The Process!
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Helpful Resources
Use our helpful resources to learn appliance tips and tricks. The more you know about your appliances, the better you can take care of them and avoid premature replacement.
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