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This information is not intended as an offer to sell, or the solicitation of an offer to buy, a franchise. It is for information purposes only. Currently, the following states regulate the offer and sale of franchises: California, Hawaii, Illinois, Indiana, Maryland, Michigan, Minnesota, New York, North Dakota, Oregon, Rhode Island, South Dakota, Virginia, Washington and Wisconsin. If you are a resident of or want to locate a franchise in one of these states, we will not offer you a franchise unless and until we have complied with applicable pre-sale registration and disclosure requirements in your state.

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Survey Questions
Date of Service:
Name of Technician:
Will you call us again for service?	Yes No

How would you rate our office personnel?
1. Professional	Great	Good	Fair	Poor
2. Courteous	Great	Good	Fair	Poor
3. Helpful	Great	Good	Fair	Poor
4. Cheerful	Great	Good	Fair	Poor
5. Informative	Great	Good	Fair	Poor
6. Knowledgeable	Great	Good	Fair	Poor

How would you rate our technicians?
1. Prompt	Great	Good	Fair	Poor
2. Professional	Great	Good	Fair	Poor
3. Courteous	Great	Good	Fair	Poor
4. Cheerful	Great	Good	Fair	Poor
5. Appearance	Great	Good	Fair	Poor
6. Quality	Great	Good	Fair	Poor
7. Work Area	Great	Good	Fair	Poor

Appliance Repair Service Satisfaction Survey

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