Questions to Ask Your Charleston Appliance Repair Technician

Appliance service tech and homeowner with refrigerator
When you have a broken appliance, you want to work quickly to find the right repairs to get everything back in working order. While we want a quick fix, it’s more important to find the right Charleston appliance repair technician for you. As a homeowner, you want to get things done as fast as possible, but having the right person ensures that things are done right. Here are some questions you can ask the person you intend on hiring so you know you’re making the right choice.

Are Technicians Trained?

Appliance repair is often complex because there are a number of important components to each appliance and any wrong move can cause more problems. Make sure that the company you hire has trained technicians who know how to repair a wide range of appliances. Ask about qualifications and what they have done in the past.

Do You Offer a Guarantee?

There are a number of times where an appliance repair technician will come out, provide you with repairs, and leave, only for something to happen to the appliance again that wasn’t completely fixed. Unfortunately, some companies will charge you to come out again. Find a company that offers a guarantee on parts and labor.

How Do Fees Work?

You never expect an appliance to break, so when something goes wrong, you may be concerned about your finances. This is completely understandable. You want to ask the company about their fees so you have an understanding of what you are going to pay. Ask if they work by hour or if they have upfront fees. Do they charge overtime fees? These are important to know.

Our team at Mr. Appliance of Huntington knows how important it is to feel comfortable with the person entering your home. Make sure you ask the right questions so you can feel confident in the job being done right and getting your appliance up and running again.

Our team is ready to help. Call us today to schedule your service.