Home Appliance Troubleshooting

Basic Troubleshooting Discipline

• Note the exact symptoms caused by the problem with the appliance. Use all of your senses to assess the appliance: does something smell funny, look bent, sound different, vibrate too much, too hot, etc.
• Check for external factors. Is the appliance properly installed, does the appliance have the correct voltage supplied to it, etc.
• Check for internal and external physical damage such as broken parts, burnt elements or wires, oil leaks, etc.
• Make sure the controls are on the proper setting.
• Operate the appliance and let it run through it's cycle. Check the cycle operation against the operational sequence described in the owner's manual.
• Using the information from the preceding steps, isolate the suspect circuit or mechanical system and identify the faulty component.

Correction Procedure

• Unplug the appliance.
• Gain Access to the faulty part.
• Isolate and/or remove the defective part.
• Install the new component.
• Re attach all panels and screws.
• Test the appliance for proper operation.