Press Center Employment Contact Us Site Help 1-877-917-3784
Appliance Repair by Mr. Appliance
Find Your Local Mr. Appliance
Home
Ask the Expert
Mr. Appliance Finder
Enter your ZIP or POSTAL code to find your local Mr. Appliance
Call Us Today
Appliance Man

Troubleshooting

Basic Troubleshooting Discipline

  • Note the exact symptoms caused by the problem with the appliance. Use all of your senses to assess the appliance: does something smell funny, look bent, sound different, vibrate too much, too hot, etc.
  • Check for external factors. Is the appliance properly installed, does the appliance have the correct voltage supplied to it, etc.
  • Check for internal and external physical damage such as broken parts, burnt elements or wires, oil leaks, etc.
  • Make sure the controls are on the proper setting.
  • Operate the appliance and let it run through it's cycle. Check the cycle operation against the operational sequence described in the owner's manual.
  • Using the information from the preceding steps, isolate the suspect circuit or mechanical system and identify the faulty component.

Correction Procedure

  • Unplug the appliance.
  • Gain Access to the faulty part.
  • Isolate and/or remove the defective part.
  • Install the new component.
  • Re attach all panels and screws.
  • Test the appliance for proper operation.