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The Dwyer Group, Inc. Acquired by The Riverside Company

August 18th, 2014


For more information, contact:
Monica Feid, BizCom Associates
(972) 490-8053,

WACO, Texas (August 18, 2014) – The Dwyer Group®, Inc., one of the world’s largest franchising companies of trades service brands, today announced it has been acquired for the second time by The Riverside Company, a private equity fund with locations in North America, Europe and Asia. The deal with the global investment firm renews a collaboration between two growing and successful organizations. Terms of the deal were not disclosed.

The Dwyer Group, based in Waco, Texas, serves as a holding company for seven residential and commercial franchise service brands. The franchise network includes more than 1,600 franchisees operating in the United States and seven other countries. In addition to its franchise concepts, The Dwyer Group also owns and operates 35 full-service glass stores in Maine, Vermont and New Hampshire. Combined, the service brands account for almost $1 billion in annual system-wide revenues.

Riverside first purchased The Dwyer Group in 2003, taking the company private and working with company management to accelerate growth through acquisitions of new brands, expanding facilities at corporate headquarters, and aggressive development of existing franchise brands. After seven years of growth, the firm sold The Dwyer Group to TZP Group LLC in 2010 where the franchise network and its revenues continued to thrive along with the respected profile of the service brands across the U.S. and around the world.

The Riverside purchase transfers majority ownership from TZP back to Riverside along with a significant reinvestment from The Dwyer Group executive team, and an investment from each brand president within The Dwyer Group companies.

“We’re extremely excited to welcome The Dwyer Group back to The Riverside Company and to become involved once again with franchisees and associates dedicated to a strong Code of Values,” said Sarah Roth, a partner based at The Riverside Company’s Dallas office. “The executive team remains fully committed to the business, and The Dwyer Group service brands are well positioned for more expansion.”

“The Dwyer transaction has been a very successful one for TZP reflecting the very essence of our firm’s strategy of being the Partner of Choice for management teams,” said Sam Katz, managing partner for TZP. “We are very proud of our joint achievements in enhancing the franchisee value proposition and initiating exciting online and offline marketing initiatives. We look forward to continuing our relationship with Dina and the Dwyer team and watching them continue to succeed at building this special company.”

Calling TZP a tremendous partner for The Dwyer Group over the past three-and-a-half years, Dina Dwyer-Owens, Executive Chairwoman of The Dwyer Group, said the successful relationship set the stage for the next bold step forward. “I commend our talented and dedicated team members and their commitment to The Dwyer Group Code of Values that has served as our roadmap as we’ve traveled a journey of unprecedented growth.”

Mike Bidwell, CEO and President of The Dwyer Group, added, “By focusing on our core brands and service to our franchisees, we have enjoyed incredible success that continues to this very day, and that success has been noticed for all the right reasons.”

The entire executive team at The Dwyer Group will remain in place and will work with Riverside to advance the organization to the next level.

About The Riverside Company:

The Riverside Company is a global private equity firms investing in growing businesses valued at up to $250 million. Since its founding in 1988, Riverside has invested in more than 340 transactions. The firm’s international portfolio includes more than 70 companies. For more information, please visit

About TZP Group LLC:

Founded in 2007, TZP Group is a private equity firm with assets under management of over $500 million focused on investments in North American-based business and consumer services companies. TZP targets companies with solid historical profitability and sustainable value propositions, and aims to be a “partner of choice” for business owners and management teams. TZP seeks to invest primarily in closely held, private companies where the owners desire to retain a significant stake and partner with an investor with complementary operating and financial skills to accelerate company growth, increase profitability and maximize the value of their retained stake. TZP leverages its investment professionals’ operating and transaction experience to provide strategic and operational guidance, and is dedicated to long-term value creation. For more information, please visit

About The Dwyer Group, Inc.®:

The Dwyer Group, Inc., based in Waco, Texas, is a holding company of seven franchise businesses, each selling and supporting a different franchise under the following service marks: Aire Serv®, Glass Doctor®, The Grounds Guys™, Mr. Appliance®, Mr. Electric®, Mr. Rooter® (Drain Doctor in the UK and Portugal), and Rainbow International®. Collectively, these independent franchise concepts offer customers world-wide a broad base of residential and commercial services. In addition, Dwyer operates glass shops in New England under the Portland Glass brand name. For more information on The Dwyer Group, or its franchise concepts, visit the company’s website at


5 Outside of the Box S’mores Ideas

August 8th, 2014

Graphic with title "5 Outside of the Box S'mores Recipes"

Happy National S’mores Day!  Did you know that s’mores were literally named when people repeatedly asked for “some more” of the ooey, gooey goodness?

And when you think about it, who doesn’t want some more of a good ol’ s’more?  There’s just something about the chocolate, marshmallow and graham cracker concoction that grabs you.  The creamy, warm chocolate mingled to perfection with soft, fluffy marshmallow encased together in a crispy graham cracker blanket.  It’s, without a doubt, a s’more bliss that keeps getting better and better with each messy bite.  And if you don’t end up with a lone string of velvety marshmallow on your chin, you’re just not eating your s’more right.

The good news is you don’t have to wait until the next bon fire or camp out to have a s’more!  Your trusted Mr. Appliance technicians love a tasty s’more just like you.  So, we’ve come up with 5 outside-of- the-box ways to make s’mores right at home.

Quick, Need-It-Now S’mores

Same three ingredients, same enjoyable sandwich-like dessert:
Broiler S’mores
Microwave S’mores

Party on the Patio S’mores

Smokiness reminiscent of a campfire, but with the convenience of your patio.
Grilled S’mores

Ooh-La-La S’mores

Traditional ooey, gooey goodness that you eat with a spoon.
Skillet S’mores

Another Slice, Please S’mores

Dessert Pizza S’mores

There you have it.  Five decadent s’more-esque desserts that don’t require a campfire.  No need to thank us.  Your chocolaty smile says it all.

Be a Laundry Ninja

August 6th, 2014

graphic with title "Be a laundry ninja"

The Teenage Mutant Ninja Turtles are a fascinating group, wouldn’t you say?  Their home is below ground in the New York sewer – certainly nothing impressive about that.  But just in the nick of time, they always seem to show up ready and willing to battle criminals, overlords and aliens. They simply appear out of nowhere, get the job done and then disappear again.

Wouldn’t it be nice to be a laundry ninja?  You show up when needed, get the job done and then go back to what you were doing.  Instead you spend time gathering, sorting, pretreating, checking, hanging and drying.  The amount of time it takes to do all of the laundry is almost criminal.

Have no fear! Your Mr. Appliance® technicians believe there is indeed an inner laundry ninja in you and we’re going to help you bring that ninja out front and center.  Here are our Mr. Appliance tips to help you be a powerful, invincible and unbeatable laundry ninja.

Sort Like Leonardo

Radical!  Label three hampers or baskets with dark, light and white.  And as dirty clothes are taken off each night, simply toss into the appropriate bin.  No more laborious laundry sorting for you!  An embarrassing blow to the laundry-sorting time bandit.

Pre-Treat Like Donatello

Uh, mega!  Pre-treating is key for stain removal.  But each stain has it’s own super power.  So, you have to know what weapon to use to defeat the relentless stain villain.

30 Squeaky Clean Laundry Hacks from Buzzfeed

Wash Like Michelangelo

Bodacious! Keep a dry erase marker nearby and make notes on the washer with special after-wash instructions like don’t dry red shirt or check stain on white dress.  You’ll kick that menacing after-wash-mishap scoundrel to the curb.

Dry Like Raphael

Totally tubular, dude!  Suspend an old ladder from the ceiling of your laundry room.  Paint it and dress it up however you like.  This makes a fabulous out-of-the-way drying rack.  Knock out the space thief once and for all.

Cowabunga, Dude!  You are so ready for your bandana.  You are officially a Laundry Ninja.  You can now battle dirty laundry like nobody’s business.

The Evolution of Appliances

July 25th, 2014

Graphic with title of "The Evolution of Kitchen Appliances"

“I love doing household chores,” said no one ever.  Seriously, does anyone really enjoy cooking and cleaning day in and day out?  Even though housework is often number one on to-do lists, it’s obviously near the bottom of a lot want-to lists.  Sure there’s an element of satisfaction looking at a sparkly-clean home or sitting down to a tantalizing meal, but it takes a whole lot of work to get to that point.  Erma Bombeck once said, “My idea of housework is to sweep the room with a glance.”

If you think about it, our modern-day appliances make it so much easier to do our daily chores.  So theoretically, we shouldn’t complain.  Easier said than done, indeed.  What if we had to do chores the pioneer way?  Think Little House on the Prairie era.  Caroline Ingalls didn’t exactly have the latest and greatest appliances.

Doing Laundry: Caroline Ingalls Style

pictures of a washboard and bucket to wash clothes

picture of drying clothes on the line

Doing Laundry: Your Style

picture of a modern washing machine and dryer

Cooking: Caroline Ingalls Style

picture of a fireplace used for cooking

Cooking: Your Style

modern kitchen

Keeping Food Cold: Caroline Ingalls Style

old wooden ice box

Keeping Food Cold: Your Style

picture of a modern refrigerator

Washing Dishes: Caroline Ingalls Style

picture of water well

Washing Dishes: Your Style

modern dishwasher

OK, so yes our modern-day appliances do make it easier to do chores, but that doesn’t necessarily motivate us to get moving.  So here’s an idea.  What if we made doing chores fun?  Go out and buy a cleaning outfit complete with a fancy apron and hot-pink gloves.  And when you do your chores wear your cleaning outfit and turn up the tunes…loud.  And don’t’ forget to reward yourself for a job well done.

Oh and look on the bright side.  If our appliances stop working, we can call our local Mr. Appliance technician.  That’s something that Caroline Ingalls could never do.

How You Could Win Food Fighters – with the Right Appliances

July 18th, 2014

graphic with the title "Win Food Fighters with the Right Appliances"
July 22nd is the series premiere of NBC’s Food Fighters.  Doesn’t the mere name bring back memories of a good ol’, down-and-dirty cafeteria food fight where hotdogs are launched as missiles and pudding cups are used as booby traps to lure innocent victims to their demise?

While watching a food-tossing food fight on TV may be captivating to some, Food Fighters is actually a legit competition between novice home cooks and professional chefs.  According to the NBC website, “Every down-home cook has that one ‘signature dish’ or ‘secret family recipe’ that always gains favor with friends and family. Now, imagine going head-to-head in the kitchen against five professional chefs, who try to cook your specialty dish even better than you – in the hopes of winning over a dinner party made up of the American public. Talk about pressure!”

So, do you have a secret family recipe that you think could actually win the show?  Well, you certainly couldn’t go into a competition unprepared and empty handed, now could you?  We know that in any cooking competition there would be top-notch, state-of-the-art cooking appliances.  All of which are very cool and very useful, but what you would really need is a secret weapon — the counter –top appliances you use all of the time at home.

We at Mr. Appliance would love to see you recognized as a Food Fighters champion.  So, here’s our list of the 5 counter-top appliances you would need to out-cook the pros.


Blenders aren’t just for milkshakes and smoothies. Think salsa, hummus and nut butter.

10 Creative Ways to Use Your Blender

10 Creative Ways to Use Your Blender

Coffee Maker

Save the stovetop space and boil your hotdogs and steam your veggies in your coffee maker.

Surprising Things You Can Make With A Coffee Pot

surprising things you can do with your coffee maker

Toaster Oven

Did you know you can dehydrate fruit and bake a cake in your toaster oven?  That’ll blow your competition away!

5 Surprising Things You Can Make in Your Toaster Oven

surprising things you can make in your toaster oven
Photo Credit: Shutterstock

Waffle Maker

The waffle maker isn’t just for breakfast anymore.  You can also pull it out for lunch, dinner, dessert and snacks.

12 Recipes You Didn’t Know You Could Make in a Waffle Iron

Picture of waffle tomato grilled cheese

Coffee Grinder

Need breadcrumbs in a pinch?  Grab the coffee grinder.  It’s also perfect for spices, herbs and other garnishes.

11 Alternative Uses For A Coffee Grinder

ground parsley

That’s our secret weapon list.  If you have another counter-top appliance that would be in your personal arsenal make sure to let us know.  Happy food fighting!

Best Hot Dogs in the US

July 9th, 2014

Graphic of a hot dog that says Best hot dogs in the US

Happy National Hotdog Month!  So, hotdogs have kind of been a big deal for a long time now. Did you know the first hotdog-eating contest was at Nathan’s Famous on Coney Island back on July 5, 1916?   The event is still a crowd pleaser 98 years later.  As a matter of fact, Joey Chestnut just scarfed down 61 hotdogs in 10 minutes to win his eighth consecutive hotdog-eating contest this past July 4.  The occasion was even covered by ESPN.  We’re not really sure when hotdog eating became classified as a sport, but nonetheless, it apparently is a big deal.

We at Mr. Appliance® also like to indulge in a tasty hotdog every now and then.  But where do you go to find a really good hotdog?  Here’s our list of the five best hotdogs in the US (listed in no special order).

Fat Johnnie’s Famous Red Hots: Mighty Dog

Chicago, IL
Mighty Dog – a hotdog and tamale on a bun with chili and cheese

Picture of Fat Johnnie's Famous Red Hots signature Mighty Dog hot dog

Rutt’s Hut: The Ripper with Relish

Clifton, NJ
The Ripper with Relish – a deep-fried pork and beef link

Picture of Rutt's Hut, Clifton, N.J The Ripper with Relish famous hot dog

Hot Doug’s: Foie Gras and Sauternes Duck Sausage

Chicago, IL
Foie Gras and Sauternes Duck Sausage – foie gras and sauternes duck sausage with truffle aioli

picture of Hot Doug's, Chicago: Foie Gras and Sauternes Duck Sausage famous hot dog

Schaller’s Drive-In:  Meat Sauce, Mustard, Onions

Rochester, NY
Meat Sauce, Mustard, Onions – a hotdog made of pork, beef and veal topped with “hot sauce”, mustard and onions

picture of Schaller's Drive-In, Rochester, N.Y.: Meat Sauce, Mustard, Onions famous hot dog

Olneyville N.Y. System: NY System Dog

North Providence, RI
NY System Dog – 3 small franks topped with cumin meat sauce, yellow mustard, diced onions and celery salt

picture of Olneyville NY System Dog famous hot dog

There you have it.  Five hotdogs so different in flavor and style, you’re sure to find one to satisfy even the most finicky eater.  Let us know if there’s a hotdog you feel should have made the list.

All photos courtesy USA Today

4th of July Grilling Ideas

July 3rd, 2014

top grilling ideas for the 4th of July with a blue grill

Bobby Flay once said, “Grilling takes the formality out of entertaining. Everyone wants to get involved.” Isn’t that what summer is all about – having fun with friends and family without a lot of fancy, formal fluff? When you think of summer don’t you think of a party on the patio, with guests wearing flip-flops and bug spray while eating on Styrofoam plates with plastic utensils? And in order to get that party started, you have to fire up the ol’ grill. We at Mr. Appliance love a good party on the patio – it’s part of a summer lifestyle. We also love a plate full of food right off the grill. So, here are our top grilled foods for a complete meal. We’d love to know your favorite grilled foods!

  1. Hamburger Patty

    Bobby Flay preparing his signature crunchburger
    Photo courtesy of

    No need to complicate the hamburger patty. Keep it simple with a little salt and pepper on each side. The pizazz in the burger will be in the Horseradish Mustard Mayonnaise. Mouths are sure to water.

  2. Onions

    grilled onions
    Photo courtesy of

    Who wants to top a burger with an ordinary raw onion? Everyone does that. Make your burgers stand out by adding grilled onions. Grilling onions brings out a mellow sweetness that is sure to delight the taste buds of your guests. And as a side note, with grilled onions you won’t have the onion-breath issue you do with raw onions.

  3. Corn on the Cob

    grilled corn on the cobb
    Photo courtesy of

    Spread a mixture of salted butter, lime juice, honey, chili powder and a dash of cayenne powder on your corn cobs for a sweet and spicy treat that will leave your guests wanting, maybe even begging, for more.

  4. Veggie Kabobs

    grilled veggie kabobs
    Photo courtesy of

    You have to admit, there’s something fun about eating a kabob. Plus kabobs are a perfect opportunity to take advantage of the local fresh produce.

  5. Pound Cake

    grilled pound cake
    Photo courtesy of

Surprise your guests with a grilled dessert. Slice a pound cake and brush with melted butter. Grill each side for 2 minutes per side and top with a warm berry sauce. Delicious, yummy goodness fresh off the grill.

Go Green: Make Your Appliances Energy-Efficient

June 25th, 2014

When you step inside your home you should see green.  As a matter of fact, the greener…the better.  Why green?  Three reasons:

  1. A green home has lower energy costs
  2. A green home has a positive impact on the environment.
  3. A green home simply doesn’t use as many of our earth’s valuable natural resources.

washing machine in field of grass

So, just out of curiosity, how green is your home?  If you don’t know, Mr. Appliance® has some super-easy tips to get you seeing green in no time.


  1. Place pans on the right burner size to efficiently cook food and reduce cooking time.
  2. Make sure oven door closes tightly.
  3. Use glass or ceramic baking dishes to cook food more efficiently and allow you to turn down the heat by 25 degrees.
  4. Take advantage of the microwave when cooking small to medium sized meals.


  1. Replace cracked rubber seals from around the door to prevent cool air from escaping and warm air from entering.
  2. Keep food covered – uncovered food releases moisture that affects the inside temperature.
  3. Clean door seals regularly to prevent moisture and mold build up.
  4. Defrost your refrigerator when necessary.


  1. Wash full loads – the same amount of energy is used to wash half a load as a full load.
  2. Use air-dry setting instead of heat-dry.
  3. Use short-cycles as much as possible.
  4. Scrape food off instead of rinsing – pre-rinsing uses a lot of water.


  1. Use cold water as much as possible.
  2. Wash full loads of laundry – the same amount of energy is used to wash half a load as a full load.
  3. Separate loads by fabric – lighter weight fabric doesn’t need as long of a wash cycle as heavier fabric.
  4. Program washer to a high-speed spin cycle that will take out more moisture to reduce drying time.


  1. Clean lint tray after each use.
  2. Dry full loads of laundry – the same amount of energy is used to wash half a load as a full load.
  3. Separate loads by fabric type – cotton takes longer to dry than synthetic fabrics like polyester.
  4. Avoid over stuffing the dryer because an overloaded dryer has to work harder.

Outdoor Kitchen Ideas for a Summer to Remember

June 18th, 2014

Woo hoo! Summer is here. Wallace Stevens once said, “The summer night is like a perfection of thought.”  And we couldn’t agree more.  Seriously, what’s there not to love about summer?  Sunshine, flip flops, good food, and old friends – roll that all together and you’ve got yourself the makings of a perfect party on the patio.

But don’t stress if you don’t have the end-all, be-all of outdoor kitchens.  We at Mr. Appliance have five DIY outdoor kitchen must-haves to create the perfect atmosphere and ambiance for your next outside party.


outdoor barbecue grill
Photo courtesy of

Let’s face it.  You really can’t have an outside patio without a grill.  Food is kind of a big deal at a party.  And you have to admit, there’s something fun and nostalgic about waiting around for your food to cook as the fragrant aroma teases your taste buds to the point where you’re almost drooling.  But outside grill setups can be pretty pricey.  No worries.  Here’s a great how-to with instructions to build your own outside grill – easy and impressive.

How to build an outdoor grill


outdoor diy lighting options
Photo courtesy of

Patio lighting helps set the mood as the summer sun fades into the night sky.  You can go fancy or casual.  How about using cupcake holders and twinkle lights for a fun twist or stringing lights around a hula-hoop for a fancy chandelier?  Here’s a great link with ideas to get you started on a DIY outdoor lighting project.

Outdoor DIY lighting ideas


Summer is just naturally a time when things can and will get sticky.  Having an outdoor sink is not only convenient for the chef, but it’s also great for those seasonally sticky situations.  The cool thing is you don’t have to break the bank on a sink.  You can actually do it yourself, even on a limited budget.

VIDEO: Installing an outdoor sink

Sitting Area

DIY outdoor seating area ideas
Photo courtesy of

You want folks to be comfortable, but you also want your sitting area to match your style and personality.  Anything goes…from lawn chairs and beanbags to benches and swings.  You can even make your own furniture to add a bit of a personal pizazz. The possibilities are really endless.

DIY outdoor seating area ideas


surfer listening to music
Photo courtesy of

What’s a patio party without some good ol’ summer tunes?  Keep the music lively and fun, but not so loud that folks are screaming at each other.  And if you need some help getting your playlist started, here’s a listing of top summer songs that can help set your summer-time mood.

Billboard Top 30 Summer Songs

So, there you have it – five easy steps to get your outside kitchen ready for a party on the patio.  Have fun and enjoy your summer!

Outdoor Entertaining Mistakes: How to Avoid Them

June 11th, 2014

people sitting around a fire pit

Summer’s here and it’s time for outside get togethers with friends and family. Planning an event can be hard, but take our advice to avoid outdoor entertaining mistakes.  You certainly don’t want to sacrifice your summertime outdoor lifestyle because of a few preventable mishaps.

  1. Be prepared for any natural inconveniences
  2. Watch your weather forecast and be careful to not have your event at the hottest time of the day. Plan for rain, whether it’s bringing it indoors or arranging a tent or canopy to shelter your guests.  You can take some simple precautions to make sure your celebration can continue no matter what happens. Don’t let your party be blown away, use decorative anchors to keep everything in place.

  3. Have more than enough food, drinks & seats
  4. Ask your guests to formally RSVP with the number of people they are bringing so you can be sure to have more than enough food and drinks. Having more food is better than not enough and you can send leftovers home with guests. Have enough seats for everyone to sit down and a couple extras just in case.

  5. Ask your guests for special food accommodations
  6. Allergies, vegetarians, gluten-free, sugar-free, vegans are only some of the things you can run into, so make sure you have dishes that accommodate to your guests’ special diets. Check out these vegetarian BBQ recipes for ideas, and this sugar-free chocolate ice cream that’s perfect for a hot day,

  7. Make sure there is easy access to bathrooms & trash cans
  8. Let everyone know where to find the bathrooms, and try to have more than one available to avoid a wait. Having multiple trash cans can make clean-up easier and prevent you from having to replace trash bags often.

  9. Create a playlist
  10. Make the playlist long enough to not replay the same songs, include classics that everyone will enjoy. Consider asking guests for requests before the party so you include everyone’s favorites. Make sure to keep the volume down to not disturb neighbors or guests’ conversation.

  11. Space out & light up your entertainment area
  12. Don’t cramp your guests in a tiny space filled with tables and chairs. Space it out so they have room to breathe and converse comfortably. If your activities are planned for after sunset, make sure to have appropriate lighting to keep your guests from falling in the dark.

  13. Provide fans, sunscreen & bug repellent
  14. Your guests’ comfort is of upmost importance. DIY hand fans are easy to make with decorative paper plates, tongue depressors and a glue gun. Keep flies away with jars filled with water and pennies.

  15. Keep the kids entertained
  16. If the kids are unhappy, everyone is unhappy. Try these DIY backyard games to keep the kids amused,

With these helpful tips, you can enjoy your outside activities without the dreaded don’ts that can get in the way.